I was there a couple weeks ago. I know nothing about the…read morecomputer or printing out lables They were extremely helpful. They spent an hour with me until we figured it all out. The owners were both there extremely nice people. The service was spectacular. I will never go anywhere else. Thank you for all your help

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!

I work in the area so frequent this store often. I am always greeted by name and treated with…read morecourtesy. All staff are very professional and helpful. I read some other reviews that are negative so I wanted to take the time to post my positive experiences at this location. I think people are quick to write something negative but not always post a good review. Thank you to the staff at the Wellesley store for making it easy for me with shipping and returns!

I will never return to this location. I had an Amazon package that was delivered to me in the…read moreoriginal box that was never opened. Wellesley location told me Amazon would not accept it. They would need to repackage it. Charge me for box and packaging. I went to Needham location and they took it as it was. They were kind and helpful.

Went there to ship "return" packages via FED Ex according to the FedEx site which showed them as…read moreopen. (Yelp also shows them as open although I have reported it as closed now). Place was locked up with no explanation unless you call their phone number. Wasted time and trip. Went to FedEx Framingham and got excellent service. My first and last time here. Not telling anyone you are closed and on vacation is extremely poor service. Wish I had checked the other reviews first. Don't waste your time here!

Sure. Give them a try. Posted hours are useless, there is a 50/50 chance they are actually there.read more

I generally prefer to use UPS, but avoid this franchise/location. The space is small and crowded…read morewith limited options, and I don't find the owner/manager, particularly thoughtful. The USPS is only a couple blocks farther and is a spacious and well run office. Around the corner is a similar large well run FedEx office.

YEARS of great service -- This UPS store has been printing our quarterly Compassionate Friends…read morenewsletter for bereaved parents for years. Always patiently, beautifully. Allowing us to see a print-proof and make adjustments before the full run. John especially has been always willing to go the extra mile. Cannot imagine printing anywhere else.

Overnight package (overnight for a reason) got delivered to the wrong address (not sure where,…read moresince the picture of delivery didn't show any number on the door it was delivered at. Called. Was told we will look into it. 2 days later got an email saying we are looking into it. Called back later the same day. The person on the phone told me " we are looking into it". Tried to call again. The automated phone system would not even let me to talk to a human (no matter how much i tried to adjust my request to talk to a representative). After a very frustrating email and trying to get any answer, i got: "I am expecting the courier to retrieve and redeliver the package today." No "i am so sorry". No "that is the info I got". Nothing... i still dont know whee the package is. If you expect the courier to retrieve it, it doesn't mean it is there to be retrieved. It has been almost 3 days. Horrible!

I am extremely disappointed with the FedEx Ship Center in Needham. We paid extra money to have a…read moreshipment of Christmas cards delivered in time for the holidays, yet the package is still very late and has not arrived. Not only have we been unable to get a customer service representative on the phone, but the people at the center have been extremely rude when we have gone in person to inquire about the status of our package. Because of FedEx, it is likely that my wife and I will not be able to get our Christmas cards out in time for the holidays.

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!

I flew in here in a panic 10 minutes before closing on a Saturday night with a color guide I needed…read moreprinted for an event table the next morning. The two women working behind the counter couldn't have been more helpful and kind, when I'm sure they were ready to close and start their evening. They came out to the self-serve printer to walk me through the process and ensure I could get my job completed. I hope FedEx appreciates the amazing customer service this store is providing!

always a friendly staff, ready to help you! fax machine included. Fantastic location!read more

Very bad customer service, the girl who worked there is super rude. I feel bad for FedEx…read more Unfortunately there is no name printed on receipt that I do not have her name. Location is PMXK, Device ID -BTC01 Date is 11/11/2022 1pm. With this info, FedEx can find out who that rude staff is.

They do not back up their work. I had a job thru Canva. It was picked up by a messenger. when the…read morejob arrived, they did not print the second side. When I called the arrogant girl that picked up the phone after 15 things, said did you look at the job when you picked it up? if you accepted the order, it's yours. Never in my life has a company not taken responsibility for a job they did wrong. I will never send a job to FedEx for printing again.

If I could give Anton's movers 100 stars, I would. I felt that the move was in good hands from the…read moremoment I requested a quote for my daughter's move. The pricing was very reasonable. Tony made the scheduling extremely easy. When Nick and Dima arrive on the day of the move, they made the whole experience seamless. They helped with with complicated and heavy items. My daugther felt that her belongings were truly cared for. I would highly recommend Anton's movers to anyone planning a move. I wish they had an affiliate in the west!

Paata and Sasha were amazing from pick up to drop off. Extremely efficient and willing to work…read morethrough snow. Packed up something things for us as well. Our move was from Quincy, MA to Jersey City, NJ. I would hire them twice over.

I continue to be impressed by the Staples store in Needham, Highland Avenue…read more In this review I wish to thank Dave McNeish for his help with printing photographs for a family event. It was help that was needed although the purchase was nominal. Dave was helpful and treated me with respect considering the circumstances. I often come here to hang out and get out of my home office. Once here I start remembering items that I need. Even when I come to the store to hang out and have coffee, I never leave without buying something. Great customer service is valuable in today's retail store marketplace. Why visit a store when most items are available online? I like the feel of a brick and mortar store. I like the interaction between sales staff and me. I like to interact with other customers. What's on sale? What's trending? The experience online is linear. It's visual on the online stores. Many more senses are involved with an in store experience. Visually you see the products but in a three dimensional way when seeing items in person. Here I can sit in an office chair and write this. It smells new. It feels supportive and yet comfortable. A possible sale today? Who knows. With a good sales person, I feel comfortable in returning to this store again. If I had a bad experience I might not return. Accommodations to Dave McNeish at the Needham store!

The store itself is fine-the employees are lacking. To get any help is impossible. I asked 2…read moreemployees where something was located and both just shrugged and said " I dunno know" not to mention they are all walking around with earbuds in. The next time I went I had to purchase a bunch of heavy supplies and nobody could help. You don't have full size carriages (why???) and balancing 20 boxes on top of a baby carriage one by one to the front wasn't helpful. 2 employees stood there watching me and never offered to help. I finally asked one of them if I could borrow the dolly and he said I wasn't allowed-I asked if I could put them all on by myself and he could push it to the front but I got a lot of eye rolling and sighing for taking too long. (Ok I'm 59 5 ft female -I'm doing my best) I don't expect anything extra-just be a helpful employee. If you see someone needing help just help.