Lucy said she couldn't make change of $100 bill at 3 o'clock in the afternoon on a Friday when I…read morewas spending $78 on a roll of stamps. Turns out she was lying, she just didn't want to. She wanted me to use a credit card. When I laughed and said, I can't believe the US government doesn't have a $20 bill in the drawer, she said that they are not part of the government! I said well I certainly hope they don't bail you out anymore! Finally, she made change with a ten, a five and two ones, but she was extremely rude. I told her I would be making a complaint, and she said good, I hope you do. Glad they were open, glad they had the stamps, but she should be fired.

Went here a few days ago to drop off my first time US passport application. Matt assisted me with…read morechecking my application and signing off on whatever he needed to. He was friendly and very pleasant to deal with. I also happened to drop my drivers license in the post office. Apparently somebody saw it, turned it in to him and soon after, he phoned to tell me that he had it. Excellent experience at this location! Keep up the good work.

Never a line at this post office. It's small and the guy working is always really nice…read more Small parking available and if you didn't know this is the post office for the Babson Park zip code. That's right- the college has its own zip code. This was to circumvent the dry laws that Wellesley had so that Babson College could have its own pub, now called Roger's Pub after the founder of the school. History lesson over. Easiest post office ever!

Got help from a very nice lady at the front desk. Was shipping a package and she helped me print…read morethe label and put more tape on! Great service and I ended up paying nothing.

Mar2023: 5: I would recommend this location in the early hours. I never thought I would give a post…read moreoffice five stars for service. I never thought I would give a post office five stars for a friendly customer service counter person. I never thought that a post office could be welcoming as this one customer service representative is each and every time I enter the post office. I don't know her name yet. I've only visited this post office three times to mail letters and documents for my family. Each time I visited this post office, I was greeted by this friendly face working behind the counter with a smile. WHAT!!?? Is she smiling? Is she actually greeting me? Is she providing friendly customer service? OMG!?!? Twilight Zone?!? No, I am really experiencing this great service and a pretty good personality. This post office is conveniently located off to the side of the road between Newton and Wellesley. There are three parking meters out front and parking in the rear.

The line here is ALWAYS horrific and they are always short-staffed so it moves at a snail's pace!…read more HOWEVER, the saving grace of this USPS location is that despite the counter being closed by 5PM, I've discovered that the self-service kiosk outside of the closed area remains open 24/7! I've almost always used the self-service kiosk for everything, including mailing letters, buying stamps and postages, as well as mailing/shipping USPS Priority and Express packages and envelopes! Very convenient to have this kiosk here! I wish all USPS locations would have one of these kiosks.

No one ever gets back to you when it comes to lost mail…read more Will never use the Needham location again.

Very slow service especially for a passport. I highly…read morerecommend going to any other post office to get your passport. Very outdated and seems like slow service here.

Came here specifically for passport services…read more Great convenience instead of trekking downtown, but get there before 3:30! I would also recommend you call ahead if you need passport photos as the machine was down today. Thankfully I had my pictures taken beforehand. The postal workers were friendly and especially nice to my son and gave him a coloring book while we were waiting. I was confused on the passport requirements and they were helpful in explaining what was needed. Don't forget to bring a checkbook or debit card (money order) to pay.

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!

Mon-Fri 9:00am - 5:00pm Sat 9:00am - 12:00pm…read moreSun Closed Small post office on Route 20 by Whole Foods. The front desk guy is really nice and very helpful. He's good about helping find the best/cheapest way to send a package.

Great post office. Small. But the staff is friendly and will actually help you find the cheapest…read moreway to ship a package.

Imagine it's 6:45 PM on a Friday night and you need to know, why your mail has not been delivered…read morefor a whole week. You call and someone actually answers. Wow! Your mail was accidentally on hold, and you have nothing to worry about. That is our post office.

This little post office has the best service ever! Every time I have been in to mail or pick up a…read morepackage, the employees have been super sweet and helpful. It also isn't ever took busy. The only hard part about coming here is the lack of parking. There are only a few dedicated spots next to the building, and the street can be full. I often just walk over since I live close, but be aware that you may need to search for a bit to find parking if it is busy.

I went to mail Amazon return. i have a label printed and a box to mail it in. They wouldn't let…read moreme use a piece of tape to attach the label to the box!! offered to sell a roll of tape. What kind of service is this?!

The guys who work in this post office crack me up every time. One in particular looks (and acts)…read morelike he's been a permanent fixture for the past 20 years. He's got a biting, get-to-the-point, I'm-tired-of-you-people type of attitude. But get him talking Red Sox and he'll start beaming. Get him talking about anything other than mail and I think you'll make his day.

This people never heard about CUSTOMER SERVICE !! Always rude, busy, unhappy.. no hi, no bye, and…read moreomg.. this faces .. looks like they're giving me a favor, every single time I'm bringing my packages in... I'm gonna complaint to the corporate, to main office, to Megan Brennan about this location... It's just ridiculous how people can be unprofessional and ruin someone's experience every single time :(

These folks took $10 from my girlfriend for stamps, didn't give them to her and insisted that they…read moredid.