Mark and Esther are always very pleasant and helpful. They have never misplaced any of our items. I…read morethink prices are fair for Newton. Definitely the best dry cleaners in the area IMO.

They are top notched! If I could give 10 stars to them, I would. I've taken all sorts of things to…read morethem and they have done a superb job. The owner is very helpful, honest, responsible, and friendly. His prices are fair and he delivers on time. When you use them, you are using the best. Bonnie Ulin

Got help from a very nice lady at the front desk. Was shipping a package and she helped me print…read morethe label and put more tape on! Great service and I ended up paying nothing.

Mar2023: 5: I would recommend this location in the early hours. I never thought I would give a post…read moreoffice five stars for service. I never thought I would give a post office five stars for a friendly customer service counter person. I never thought that a post office could be welcoming as this one customer service representative is each and every time I enter the post office. I don't know her name yet. I've only visited this post office three times to mail letters and documents for my family. Each time I visited this post office, I was greeted by this friendly face working behind the counter with a smile. WHAT!!?? Is she smiling? Is she actually greeting me? Is she providing friendly customer service? OMG!?!? Twilight Zone?!? No, I am really experiencing this great service and a pretty good personality. This post office is conveniently located off to the side of the road between Newton and Wellesley. There are three parking meters out front and parking in the rear.

I was directed to the main USPS branch at 405 Concord Ave in Belmont from the smaller Trapelo Road…read morebranch to have a supervisor assist me with a specific legal form. Unfortunately, the supervisor on duty, Mark, was incredibly rude, aggressive, and entirely ignorant of federal postal regulations. I submitted a standard USPS Exhibit 5-2b form to request a forwarding address for the service of legal process, which is explicitly protected and permitted under federal law via 39 CFR 265.14. Mark repeatedly yelled at me, claiming "you cannot have someone else's address." When I asked him to stop shouting and requested his supervisor's information, he claimed he was the "final authority," refused to give his name, and called the Belmont Police. When two police officers arrived, Mark lied to them, claiming I was trying to illegally obtain private data. The supervisor was mean, completely unprofessional, and escalated a routine legal request into a police matter for absolutely no reason. If you need a legal process form handled, avoid this branch at all costs.

I am very happy with the service that i have received at the Belmont branch. Post office staff are…read morenot know for being the most polite or helpful but i am finally happy to say that today Cassiel made me believe that maybe they are not all the same. He was very helpful and knowledgeable. He recommended a service that ended up being much cheaper than what i had in mind and it will arrive within my timeframe. I can't speak as far as the other employees but Cassiel certainly goes above and beyond to deliver superior customer service.

Great service...Fast and efficient every time I go in. To…read morethe lovely lady who is very pleasant and cheerful, even when handling a lot of needy customers, who still always greets the next one with a smile. Thank you

It's amazing how one Post Office can get such a variety of reviews. I guess I'll have to try going…read morethere and make up my own mind? I have generally been pleased with Post Office personnel!

Quality and professional customer service !!! I called to…read moreget assistance with my mail that was being held at the post office, I called to to see if mail could be delivered to me; the person that answer the phone (I believe his name was Bill) was able to assist me with my questions regarding my held mail and extended his courtesy to try to get mail delivered to me today!

Incredibly helpful staff that helped look into an issue the other post office refused to care…read moreabout. Parking is annoying here with the newer meters but not their fault. I've also done passport stuff here for my kid and they've been quick and efficient! Everyone here is usually in a good mood too.

I have used this post office twice. My first time, I was the only person in the office. I had to…read morewait a while because the only employee there was in the back smoking. I paid for it to be shipped in 2 days and it took 3 to get to the expected destination. The second time, I paid for it to get there in 2 days and again, it took 3 to get to the specific destination. While I understand slow service and slow mailing isn't the end of the world, when I'm the only one there and have to wait or when my packages constantly arrive later than they say it will arrive, it becomes frustrating.

A friendly neighborhood post office and not ever crowded, even at the holidays. All of the people…read morewho work here have always been nice and patient. Good to call ahead for passports for an appointment, but they can do them as well with no line. In the summertime there is an ice cream and burger stand next door, so you can make a nice outing of it if you have kids in tow or are hungry.

I love my Holliston post office! I was really sad to see the former postmaster Cheryl leave a few…read moremonths back, but Beth has done an absolutely awesome job filling her void. The chemistry amongst the group is still excellent and morale seems very high. My small business really depends on my local USPS and they never let me down! They communicate very well, they are very helpful and they clearly take a lot of pride in their work. Holliston USPS is a dream team! Thank you Beth, Usha, Shilo Josh, Gary, Jeremy and the whole gang! Love and appreciate you guys!!!! From JImmy with R&R.

Post office is great. The carrier I have is horrendous. I can't get a clear-cut way to complain…read more I signed my slip for a package 7 days ago for a package and still nothing. It had specific instructions- it's my meds. I'm so sick now because of this. It's not the first time. I could say so much more but......

Interesting little PO at the corner of Comm Ave and Melrose St, I think the word I am looking for…read moreis "nondescript" for the building itself. PO is on the first floor, there is a small parking lot on one side with exit onto Melrose St. I only needed to drop off a small package with a paid label on it, and the box to put packages in said "letters only". I went in and the guy in front of me was dropping off something he had received by mistake (pretty nice, most people would probably just toss it out) and I handed my package to the nice woman at the counter. She was very nice, gave me a receipt so I could track it and off I went. If you were to go here during the holidays - or to get your envelope postmarked on April 15 - the line would probably be out the door since it is a tiny space, but arrive early or go to another location (that probably will not have free parking).

Watch out! Verbally abusive postal clerk! I have never been to a post office that didn't have drop…read moreoff service for prepaid packages. When I arrived at the post office there was no prepaid drop box in the hallway. There was a long line of people waiting in line to do business that involved clerk services. As is the custom in every other post office that I have frequented, I politely excused myself as I went to drop my package off at the counter. Suddenly the big burly male clerk shouted at me yelling about how I had Cut the line. I politely explained that my package was prepaid and I was leaving it on the counter as I was the protocol in Newtonville. The clerk snarked at me saying "Well this isn't Newtonville". I was so shocked and offended by his raging, disproportionate response to my mistake that I snatched my package and turned to leave. I didn't intend to but was so upset that I shouted "F" YOU, on my way out the door. I am embarrassed by my blurted response. However, I have NEVER been treated so abusively. That clerk has no business working with the public!