Super cute store where you can pick up cards and small gifts too. I had to fax a document and it…read morewas about $4 cheaper than Staples so I go here from now on. Staff was very nice and helpful also.

Stopped there on my way to work today to mail my returns (9/22/20 1:50 pm) I was never so disgusted…read moreby the rudeness displayed by the older man behind the counter! Seems he needs a lesson on "how to talk to customers" His coworker took over and apologized for his rudeness. She was beyond embarrassed by his attitude. I for one will never use this center again!

A staff member said FU to me after I disputed "bullshit" over illegal paperwork they filed for…read morea post office box I never got mail for. Another staff member had a bad attitude too over problems I had and blamed the post office for non delivery. They lied to me that I didn't need a name before a PO Box. Local postmaster told me under Home Land security rules you can no longer use just a PO Box in the address section. Stay away!

Their weight scales are over 1lb higher than actual. Actual weight of box was measured at the…read moreFranklin, MA post office at 10.1lb. Postal Center weight was 11.2lb. Not sure why such a large descrepancy between the two. I also checked it at home using a food scale and it was 10.14lb. Point being, it does affect the price to ship. This isn't the first time this has happened.

I had to write this review. I had a great experience at the store today! A young man named Colin…read morewaited on me and I made a mistake with one of my packages and had to come back for a second time he went above and beyond and had a great pleasant attitude I would highly recommend this facility.!! It's rare nowadays to find good customer service so I really appreciate it. Lisa S

tried to charge me $3.50 for Amazon return item. TOTALLY AGAINST AMAZON POLICY!…read more This store attempts to rip off customers and charge and have for years. Bad news and avoid at all costs

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Don't use their self service kiosk unless you want to end up with a lost package that "they assume…read moreno responsibility for". I'll take my business elsewhere

I had a terrible experience at Staples in Bellingham. When I arrived, I needed to have thank you…read morecards printed for my clients. I met a friendly Asian woman in the print marketing service department who tried to assist me but was having difficulty with fitting my business logo onto the card. After about half an hour, I told her I needed to leave because I had a business appointment, and she understood my concerns. She called over an employee named Abby Damon to help her. Abby was very rude to her, responding with, "figure it out." At first, I thought Abby was just being typical of their culture, where employees sometimes playfully tease each other. However, when she continued to be rude whenever the woman asked for help, I realized something was seriously wrong. As the Asian woman went to the cutting machine to cut the cards, I followed to ensure they came out exactly as I wanted. I noticed that Abby was bullying her by her tone of voice, and she saw I was close enough to hear. Abby then told me to "go back off a little bit and wait," which I did. I told her that her tone was unacceptable because she was being rude to me at the customer service counter. The sad part is that, when I expressed my frustration and told her I didn't like her rude behavior towards me and the Asian woman asking for help, the Asian woman started to cry because she knew she was being bullied but was too scared to speak up. I had to comfort the Asian lady and let her know that her actions were okay, and I wasn't upset with her. I was more upset with Abby for how she treated both of us and for how she spoke to me as a client. I asked both of them to stop my transaction and politely asked Abby for her name. She told me flat out NO, and I explained that I was a Staples customer. It is my right to have the name of the employees that I interact with, and she refused to give it to me, and then I proceed and asked to speak to a supervisor and then the supervisor asked me what happened. I explained it to him and told him I was in a hurry. I need her name so I can write my complaint when I have time. He offered to sit down with me to discuss it further, and I told him I had an appointment I was about to miss. I don't have time to sit down with him, but I will write my review on social media, Yelp, Google, and Staples' website. This is why I'm here. I think it's very important because having an employee bully another employee is unacceptable to witness as a customer. I hope that my concern is being taken care of very serious and investigation is open in this matter.

Staples are pretty consistent and reliable. This is a good location. There is plenty of space so it…read moredoesn't feel crowded. Prices are good, and if you need help you can usually find someone to help out. The only drawback to this location is the limited parking, and hideous traffic pattern coupled with traffic jams out on 126 during busy times. It can easily take 10-15 minutes to escape from this plaza's lot using the weird traffic pattern you have to take. Unless you love spening a lot of time in traffic, this is an excellent place to avoid in Christmas season.

Move from apartment in Holliston to Ashland: From start to…read morefinish my experience with this local company was wonderful! Very communicative, receptive of a date change on my end, movers were professional and friendly, they worked quickly and efficiently with no damage to any items. The cost was well worth it. I highly recommend them!!

I needed help shipping an item that I bought at an auction. The item is oddly shaped and very…read morefragile. Brian and his team packed the item perfectly with a custom made box. Brian took the time to call me, walk me through the process and answer all questions that I had. My box arrived on time and without any damage whatsoever! I would recommend New England Pack & Ship to anyone looking to ship important and fragile items. Top notch service and a great price!

I've used this location 1 or 2 times a week. They have been tremendously courteous and efficient…read morein ensuring my packages left amply packed and sealed. I'm always given a receipt for my transactions without asking with a friendly reminder about being able to track my packages. A+ in my book

To charge a customer 140 dollars and guarantee a package overnight and then have the package arrive…read morein 3 days is the protocol for this excuse of a local business. Follow that up with the owner Ken Webber offering a 10 percent refund blaming the excessive charge on government tariffs . Follow that up with offering a 50 percent refund due to a natural disaster that never happened is even more pathetic. Isn't it curious how this place has numerous good reviews but carries a robust 2- 3 star rating. Does Mr Weber have that many cousins writing reviews? This company is a black eye for Milford and any objective views of their business practices will never show the contrary. Perhaps the BBB or the state attorney general or treasurer should take a look. Milford deserves better .