Had them pack & ship some china from MA to CA. They did a great job, nothing damaged, at a decent…read moreprice.

The staff here are so kind and very helpful. Good customer service is not always easy to come by,…read morebut they do a great job!

I found this place a few weeks ago and noticed from their sign that they ship through UPS, USPS,…read moreand FedEx. Since I ship packages pretty often, having all three options in one place is extremely convenient and saves me from having to visit multiple stores. When we went in, I quickly realized that they don't accept UPS QR codes--they only accept QR codes for FedEx and USPS. I wish I had known that ahead of time, but it's definitely good to know for future visits. The process with a QR code was also a little slower because they have to print the label on their printer in the main lobby area and then tape it onto the package. Overall, the experience was a little slower than going to a standalone shipping location, but I really like the convenience of having UPS, USPS, and FedEx all in one place. I would definitely go back, especially when I have multiple packages to ship! They also have any/all packaging supplies you will need.

Super cute store where you can pick up cards and small gifts too. I had to fax a document and it…read morewas about $4 cheaper than Staples so I go here from now on. Staff was very nice and helpful also.

Always a great experience wanna go here if I don't have to write packaging the gentleman who work…read moreit will always tell me that and redo the packaging for me.Three Christmas time actually just after the holiday I sent out many packages and they were very helpful and I have sent several at this point to the fact that they are better rates and they're very helpful and they're willing to step up and do things for you.. They have many services such as PO Box is copy faxing printing like I said packages as well as FedEx UPS and the XL etc. They are located in the small plaza in Franklin we Shaws and big lots but they are a big store in their business. Stop in and see how much else if they can do for you besides their packaging. I know Did you printing and signs. If you have a question what they do just looked them up they are on yelp as well as Facebook.

First time at this location since I was in the area and needed to drop off a few packages. I sell a…read morelot of things on Facebook Marketplace and Vinted, and I usually choose the cheapest shipping option, so I end up using UPS and USPS drop-off locations pretty often. I especially like the smaller postal service locations that accept packages for both carriers. I normally use QR codes for my labels so I don't have to print everything out, cut the labels, and tape them onto the packages. Unfortunately, as soon as I walked in, I saw a sign saying they don't accept QR codes. It was definitely inconvenient, but I appreciated that they had the policy clearly posted on the door, so at least it wasn't a surprise. Because of that, I really didn't have much use for this location and probably won't be back unless their policy changes. I do wish they would find a way to accept QR codes or make whatever accommodations are needed to offer that option.

I had to write this review. I had a great experience at the store today! A young man named Colin…read morewaited on me and I made a mistake with one of my packages and had to come back for a second time he went above and beyond and had a great pleasant attitude I would highly recommend this facility.!! It's rare nowadays to find good customer service so I really appreciate it. Lisa S

The store stinks like weed. Not just once but every single time I go in. It's been like this for…read moremonths. I have never been inside a business that reeks as bad as this one does.

I really really really miss Patty!!! Sorry if I spelled it wrong... Patti? Anyway, I miss you!!!!!read more

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Really great store! I have been in there for the copy center, and women there were so helpful with…read morea crazy project I needed help with. The copy center can do just about anything, and the woman, I wish I had gotten her name, was really patient with me. They now have an IT department and as I write this on my newly cleaned up laptop, I cannot help but grin with joy! I have met 2 techs, Christian and George. It is so refreshing to not be treated like an idiot, even though I freely admit I can be when it comes to computers. No muss, no fuss. Just really nice, competent guys who get the job done right and really quick. I actually got a call from them when my computer was ready, where at other IT stores, I had to call every few days. I was so confident with the work, I brought in another crashed computer, the home one which is due back today. While I am not happy with the $250 fee to recover the lost files, I am excited at the prospect that I might get those file back. I have also shopped for networking equipment and got exactly the help I needed, which was expert help that I didn't need to purchase anything! All around great store, in every department. Really clean, well organized and great selection and value. Parking can be a bear, there is a large lot but next to Marketbasket I guess the bright side is you can get in a quick walk,

I had a terrible experience at Staples in Bellingham. When I arrived, I needed to have thank you…read morecards printed for my clients. I met a friendly Asian woman in the print marketing service department who tried to assist me but was having difficulty with fitting my business logo onto the card. After about half an hour, I told her I needed to leave because I had a business appointment, and she understood my concerns. She called over an employee named Abby Damon to help her. Abby was very rude to her, responding with, "figure it out." At first, I thought Abby was just being typical of their culture, where employees sometimes playfully tease each other. However, when she continued to be rude whenever the woman asked for help, I realized something was seriously wrong. As the Asian woman went to the cutting machine to cut the cards, I followed to ensure they came out exactly as I wanted. I noticed that Abby was bullying her by her tone of voice, and she saw I was close enough to hear. Abby then told me to "go back off a little bit and wait," which I did. I told her that her tone was unacceptable because she was being rude to me at the customer service counter. The sad part is that, when I expressed my frustration and told her I didn't like her rude behavior towards me and the Asian woman asking for help, the Asian woman started to cry because she knew she was being bullied but was too scared to speak up. I had to comfort the Asian lady and let her know that her actions were okay, and I wasn't upset with her. I was more upset with Abby for how she treated both of us and for how she spoke to me as a client. I asked both of them to stop my transaction and politely asked Abby for her name. She told me flat out NO, and I explained that I was a Staples customer. It is my right to have the name of the employees that I interact with, and she refused to give it to me, and then I proceed and asked to speak to a supervisor and then the supervisor asked me what happened. I explained it to him and told him I was in a hurry. I need her name so I can write my complaint when I have time. He offered to sit down with me to discuss it further, and I told him I had an appointment I was about to miss. I don't have time to sit down with him, but I will write my review on social media, Yelp, Google, and Staples' website. This is why I'm here. I think it's very important because having an employee bully another employee is unacceptable to witness as a customer. I hope that my concern is being taken care of very serious and investigation is open in this matter.

Move from apartment in Holliston to Ashland: From start to…read morefinish my experience with this local company was wonderful! Very communicative, receptive of a date change on my end, movers were professional and friendly, they worked quickly and efficiently with no damage to any items. The cost was well worth it. I highly recommend them!!

I needed help shipping an item that I bought at an auction. The item is oddly shaped and very…read morefragile. Brian and his team packed the item perfectly with a custom made box. Brian took the time to call me, walk me through the process and answer all questions that I had. My box arrived on time and without any damage whatsoever! I would recommend New England Pack & Ship to anyone looking to ship important and fragile items. Top notch service and a great price!

This UPS is in a very convenient location. There's 15 minute customer parking right outside the…read moredoor making it convenient for you to walk right inside to drop off your packages. The store itself is clean and easy to navigate. For the most part, the staff is friendly and welcoming upon your arrival.

Great ups location! The staff are quick, efficient, friendly and helpful. I go in here often to…read moremail packages that I sell on Facebook marketplace. I do wish they had the self service kiosk but not the end of the world. I've been a dozen times and there's never a long line so this is definitely a favorite location for me.

Dean is a master guitar technician and a wealth of knowledge about guitar, as well as a brilliant…read moreplayer himself. I take my guitars to him for setups, repairs and upgrades, and he's so friendly, knowledgeable and skilled at what he does - my guitars play like butter for months after a visit. His prices are reasonable, he can diagnose and fix almost anything, and will give you the straight talk on what's wrong or what's right and how to maximize your guitar experience. Whether you're a beginner and you just bought that used student guitar and want to get it up and humming, or have been playing for 50 years and need some work on your #1 axe, Dean at Guitartec is the person to see. I learn so much from him, he should teach the ultimate guitar course!

What a great place ! Take your guitar there and know that you're getting knowledgeable service!read more