We don't get mail some days even though it's scan to the daily delivery notice from the post…read moreoffice. I have not recieved my drivers license two times even though it was scanned.The person at the PO said I would have to wait ten days just to submit an inquiry. Most Mondays the mail comes late after 5pm or doesn't come at all! Terrible service!

The woman I've dealt with over the years is always friendly and knowledgeable. I've never had an…read moreissue with the Millis PO!

Excellent location with ample parking! Staff has always always been friendly both in person and one…read morethe phone (it's very easy to get a hold of them by phone) And any issues have always been quickly resolved. I actually look forward to coming here!

Female Staff at window is rude, you don't like the public or your job ...quit! I had no choice…read morethere was a delivery issue and your demeanor was rude.

I was just here yesterday sending out a package, and although it was a little slow getting through…read more(someone was using cash, buying stamp packs, and all kinds of small stuff), it wasn't a bad experience as others reported. I completed my stuff quickly and was on my way. Parking wasn't terrible either, i parked up the street a ways, but saw parking closer once i got close to the place. Overall wasn't a bad experience.

Good, old fashioned, and small-town post office vibes. Great service and always greeted with a…read moresmile and pleasant attitudes. Love my post office and all the good people working there!

They can't seem to get regular issue postage stamps no matter how many times I ask…read more They desk clerk can't figure out how to do much of anything (in his defense he is new, but why can't anyone help him, help me) How can they have zero clue how to help me send what I need to mail in the way I need it sent?! And then question me about why I want it sent non machinable?! Avoid this location!!

I've only been to this post office twice and both times I've dealt with staff who were unfriendly,…read morerude and obnoxious. I would avoid this post office at all costs, especially when there are plenty of other ones close by.

I had to write this review. I had a great experience at the store today! A young man named Colin…read morewaited on me and I made a mistake with one of my packages and had to come back for a second time he went above and beyond and had a great pleasant attitude I would highly recommend this facility.!! It's rare nowadays to find good customer service so I really appreciate it. Lisa S

tried to charge me $3.50 for Amazon return item. TOTALLY AGAINST AMAZON POLICY!…read more This store attempts to rip off customers and charge and have for years. Bad news and avoid at all costs

My package was delivered to the wrong address. The recipient was kind enough to return to store. I…read morewent to store, and they told me- its back on the truck. Well, its been several days and no package. Sent them an email too that has been ignored. Totally useless customer service. I guess they can be bothered.

Dude wanted to charge $26. for a box and $5. to print a label. After feeling berated from an…read moreangry clerk for questioning the price, I packed my things and left. Probably a good idea to skip this location

Patti and Keith have made this store neighborhood friendly, they even have a little table and…read morechairs with crayons and coloring books. Also very organized and the service is top notch. I never think of going anywhere else. They have anything you could possibly need to get your shipping done and help you. Even if you have trouble downloading a label at home, they will gladly show you how to do it there. Tabitha and Ryan are so friendly, always a big smile! Great staff!!! it's a pleasure to go there. Bev Brown

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Had them pack & ship some china from MA to CA. They did a great job, nothing damaged, at a decent…read moreprice.

The staff here are so kind and very helpful. Good customer service is not always easy to come by,…read morebut they do a great job!