I was there a couple weeks ago. I know nothing about the…read morecomputer or printing out lables They were extremely helpful. They spent an hour with me until we figured it all out. The owners were both there extremely nice people. The service was spectacular. I will never go anywhere else. Thank you for all your help

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!

Where do I begin, shipped 2 high end speakers worth about $400 used. I paid UPS store $167 for the…read moreprofesional packing that they offered,shipping and insurance. Told them the insurance is for $400 worth of speakers. Speakers where poorly packed, they arrived damage, well it doesn't matter right I'm insured I'm Smart I put insurance well so I thought. I made the claim at the store and they just gave me the run around for 4 months yes 4 months. Excuses about manager,accounting problems, the owner is not here. There's 2 ladies at the store one of them is very nice and helpful the other I won't get into is just so sad they will hire someone with this kind of attitude to do customer service. After 4 months and no check I called ups directly and my check magically showed up, to my surprise is was for half of what I insured the speakers for. Here's what I think happened I ship all the time, i do understand things happen, ups pays within 3 to 5 weeks. I have a very bad feeling that this store never insured my speakers and they kept the money, the reason why I came to this conclusion is because I was told my claim was not approved. How can a claim not be approved if they packed them they shipped them? Do yourself a favor and go somewhere else or hopefully the owner reads this and retrains their staff. I'm not a person to wish a business bad, but so many bad reviews, customer be aware.

We just drove here to drop-off a package that was being shipped to Comcast. UPS Stores are paid by…read moreComcast to box and ship equipment. For customers, this is supposed to be a quick and easy drop-off. Instead, I was told "the system is down. Print the label, bring it back, and we'll ship it." Then I asked if this was an issue with all UPS Stores. She said it is! I called another UPS Store, they're letting us do the simple drop-off... moral of the story: The person running this UPS Store didn't know how to do their job.

Very friendly staff. This is my go to store. I stopped by to get office supplies and ship things…read more Every time I've been treated very professionally and courteous. Five stars.

A simple kind gesture from employee Liz made my day. I was bringing in a package, trying to…read morebalance the package, my bag and my newborn in her car seat (not an easy task). I stumbled to the door, and saw a lady open the door, thinking she was holding the door for me. Liz smiled at me and said "I saw you struggling, let me take that for you, would you like a receipt?" Then she took my package and had me on my way. What service and kindness from Liz!

I had the same experience as Alice B. I ordered a sign that arrived in Norwood on March 2. The…read morestatus said "delayed due to weather", which was fine, but by March 23, there was still no delivery. The snow had completely melted. I called UPS, and after a lot of teeth-pulling, they said that they had no estimated delivery. I offered to come in myself to pick up the package, but they said that they had lost track of it and that I should ask for refund. Something seems very wrong.

What is going on with UPS in Massachusetts?? I have 6 packages from 5 vendors, sitting in the…read moreNorwood facility, some since over a week ago, and they haven't been delivered. Many were from before the weekend snow. I keep getting delayed messages. This is crazy. I've reached out to all 5 vendors to let them know of this horrific service.

Cheryl is a phenomenal person to work with! Instead of printing something that wouldn't have been…read morecrisp and clear, she gave me ideas on how to improve it. I appreciate a company that truly cares about the end product that you're receiving. I am so happy that I worked with Walpole Printworks for these invitations, they exceeded my expectations!

Fantastic work done by great people. Every print project i have given them has turned out excellent…read moreand was done in a timely manner for a fair price. Cheryl and her crew are a pleasure to do business with.

We have used this facility on numerous times. On 12/29/22 we once again put our package in their…read morehands and they put a UPS label on it but according to UPS they never received the package. So the package that the postal center received never left with UPS and is still lost. They have done absolutely nothing to try and locate our package. They ignore our requests for help even though they were the only ones to touch our valuable package of gifts. I suggest you do not use their services If you value your package or letter .No support what so ever.

The old hag behind the desk tried telling me that I printed my labels too small and because of…read morewhich she has to enter the tracking by hand (which she made seem like a giant inconvenience) but I knew she was wrong. Told her I didn't feel comfortable dropping my packages off there and kept is pushing across the street to Shaws. Unsurprisingly Shaws scanned the labels in just fine with no issue, the lady clearly has no idea what she's talking about or maybe needs a new scanner that isn't broken. Additionally I couldn't help but notice peoples packages/drop offs filling the entire main lobby unsecured where people enter. Anyone could just walk in grab one and walk right out. If you need UPS or Fedex drop off just go across the street.

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

I have worked with Boston Courier for three years now and they've been wonderful! They helped move…read moremy event supplies from our warehouse to the hotel for our event with ease. They are very reliable, do a great job every time and I couldn't do it without them!!

Really nice place, it's great what the employees have put together to make the place look grand!…read moreCustomer service is great!! I recommend Scott and Harry for the best selection of printers/devices!!

To be clear this is less about the Staples itself but more about the TSA PreCheck facility. I had…read more2 appointments and both were cancelled after I showed up for "technical difficulties". Just got back from trying again and yet again all appointments were cancelled. This has been going on for almost a month now. Basically any activity involving Passports or TSA or TWIC are not actively supported at this location and clearly no one is concerned about getting the facility up to speed. Avoid at all costs if you are looking for this particular service.

Service, attitude and price.., all flawless and way above and beyond. Handled a long distance…read moreshipping project for me impeccably, lightning fast and cheaper than expected. Adrian and Stephen were amazing. A+++++

Only one employee Saturday afternoon. Self service kiosk was out of order. A simple drop off took…read moreme 45 mins. Stay away. UPS really sucks these days