Super helpful and friendly employees. I had a package delivered to the wrong address and they took…read morethe time to track it down by calling multiple individuals. Package was missing for less that 24 hours. Also they gave my daughter activity sheets to keep her entertained while we waited. All my other experiences here have been great as well.

Picture this: Two weeks before Christmas, line out the door, people getting annoyed, ONE person…read moreworking. Where are you? Westwood PO.

They are always helpful, always pleasant and offer great advice on shipping ideas . No matter how…read morebusy they may be they have a great attitude

They paid for and picked up a gift card at my dads favorite restaurant and dropped it off at his…read morehome, all within hours of me calling Fly over the city. Job was well done, no concerns. I paid $210 for their help.

They deserve 5000++ 5* reviews. My son who's a college student had a flight that was a disaster and…read morehad to be diverted to Logan airport. His luggage never arrived and was still at his connection (a whole other story). The airline contracts with a courier DDD that has more 1* reviews that I care to comment and those reviews are well warranted. My son's luggage sat at Logan for several days with absolutely zero sense of urgency AND he is on medication that he MUST check in so that caused more issues. I was in a bind and finally had no choice but to do what I could to handle this on my own. The first company I called was this one. I called at 12:30am EST and after 2 rings, Greg picked up. He's the owner. He listened to my situation, calmed me down, and stated "I will help you." Word that NO ONE said at the airline nor DDD. I provided him with information, he promised me he would take care of me. I went to bed. At 11:00am, my son received his luggage. All I can say is LISTEN.RESPOND.DELIVER that is the slogan for this company. I am extremely grateful that Greg took my call and was willing to help a parent like me at 12:30am and do as he promised. I CANNOT RECOMMEND THIS COURIER SERVICE ENOUGH. I wish his business all the success and truly appreciate his sense of urgency and understanding of situations like this. Much appreciated!

Mike really went the extra mile calculating the cheapest, best way to get a small load of boxes…read more(16) and four pieces of furniture to northern Vermont. Everything arrived safe, on time, and right on quote!

Went there to ship "return" packages via FED Ex according to the FedEx site which showed them as…read moreopen. (Yelp also shows them as open although I have reported it as closed now). Place was locked up with no explanation unless you call their phone number. Wasted time and trip. Went to FedEx Framingham and got excellent service. My first and last time here. Not telling anyone you are closed and on vacation is extremely poor service. Wish I had checked the other reviews first. Don't waste your time here!

Mon-Fri 9:00am - 5:00pm Sat 9:00am - 12:00pm…read moreSun Closed Small post office on Route 20 by Whole Foods. The front desk guy is really nice and very helpful. He's good about helping find the best/cheapest way to send a package.

Great post office. Small. But the staff is friendly and will actually help you find the cheapest…read moreway to ship a package.

They need HELP bad. I hear it's all the management's fault that doesn't want to give the window…read morestaff any help. Otherwise they work well dealing with all kinds of characters so don't give them any trouble. Have your shiet packed up and ready to go! And buy a book of stamps if you don't wanna wait In line for a single stamp next time.

This place is a joke, they have no regards for anyone belongings and will leave your package where…read morethey see fit, not what is instructed in writing, clearly stating the correct address. Either they have issues reading or are just plain lazy.

I gotta give mad props to the guy at front because he fought tooth and nail to get a refund for me…read more What happened was... I paid for two-day priority shipping to have a package delivered to my mom on Mother's Day; however, it was delivered to the wrong address and was returned to Postal Pal. Even though it was finally delivered to my mom, I didn't pay $30 for delayed delivery especially for Mother's Day, so obviously I want my money back. I called USPS and waited for an hour for a service rep, only to be told that I need to submit a refund claim online. After I submitted the claim, I received an email, stating that my request was denied. So, I called customer service again and explained what happened. Higher management then reached Postal Pal, and the Postal Pal workers were just not having it. So, as you can imagine, I was close to giving up. But I went to this post office hoping that it might work this time, and I'm so glad that the guy at front cared enough to help me out. Long story short, I waited an hour for him to process my refund and got my money back!

Absolutely worst USPS. They will not help you, they are rude, dumb, uneducated, horrible staff. I…read morecancelled my PO Box here because they were so utterly useless. Literally any other post office in the country would be better. Matter of fact I am never going to use USPS again if I can help it.

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!