Went there to ship "return" packages via FED Ex according to the FedEx site which showed them as…read moreopen. (Yelp also shows them as open although I have reported it as closed now). Place was locked up with no explanation unless you call their phone number. Wasted time and trip. Went to FedEx Framingham and got excellent service. My first and last time here. Not telling anyone you are closed and on vacation is extremely poor service. Wish I had checked the other reviews first. Don't waste your time here!

This place is complete scam. Never again will I ship anything from here. I brought in a box to ship…read moreFed Ex to ship that was already boxed up and just need the label added. They charged me $30 and being clueless I paid. When I got home I typed in the same dimensions on the box, and weight, and the charge from Fed Ex was $11!!! I understand they are a business and all but an additional $19 to bring the box to FedEx? Give me a break!!! Also, when I asked them about their prices they said the price never differs from a couple of dollars from what FedEx charges. When I brought this to their attention they claimed the cost was calculated from some complicated formula put into the computer. Please don't make the same mistake as me, do not pay them to ship anything for you and if you do PLEASE do a price comparison and bring this to their attention.

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!

I came to the store with a shoe box that needed to be shipped as very infrequent shipper, I did not…read morewhat package to use, the rep (the one who wears a beautiful ethnic outfit) was of such help! I have never experience bad service at that location.

Small, tidy, & clean UPS store. Packaging, printing, & copying available. Multiple entrances (one…read moreis ADA). Lots of parking in back and a few up front.

They were prompt in replying, showing up and in delivery -- just about as speedy as was possible…read more My shipment was maybe moderately priced, but it felt like a good value. And the crew was very professional. Would strongly recommend.

Very responsive, professional and reliable service! This is not the first time that Boston Courier…read moreis saving my day. I strongly recommend this service

Conrad is incredible! Infectious attitude and extremely helpful need for a very pleasurable…read moreexperience. Customer service like this doesn't exist anymore.

The staff was Very helpful in getting an awkward box sent out…read more Have never used before.

My primary advice is to implore you NOT to use UPS "access points" at Advance Auto Parts, CVS, etc…read more I made the mistake of dropping off a next-day air package (cost: $58) at the Advance Auto Parts around the corner from this store because the UPS Store was closed. The package included Social Security numbers, financial account numbers, and other highly confidential information. The intended recipient notified my three days later that the package never arrived. The tracking code told me that the package was still at Advance Auto Parts. I went there to discover the package randomly sitting on a shelf behind the cashier. I subsequently discovered that it had been opened and taped back shut. I had to issue a credit freeze and notify my financial services providers of possible identity theft. The good news is that the very kind and understanding woman who was working at the UPS Store in Natick he next day was able to get it shipped out in a new package with a new label without charging me an additional $58. DON'T USE UPS ACCESS POINTS. The UPS Store in Natick is where you need to go to ship stuff safely and securely.

My experience at this store was absolutely terrible. I spoke with the owner of this store, his name…read moreis Arvind, and he was incredibly rude to me and telling me I should stop threatening him. I had gone to the store to do a return for a purchase I made through a third party vendor. I was returning the part and gave them the address to use. The agent at the UPS store entered the address and told me to click the OK or continue button a few times on the screen. I followed her instructions and clicked those buttons. We later found out that the agent had entered the wrong address, because a week later I got a call from the UPS store telling me that the shipment had been returned to them in Natick as undeliverable. It was at that time that we found out that the agent at The UPS Store had inputted the wrong address and had missed putting in a six for the number of the street. When I spoke with the staff at The UPS Store, the manager and then the owner, both told me that I would have to pay to have it shipped again even though it was the agent who had typed in the address incorrectly. They explained to me that because there was a step on the screen that required that I verified the address that it became my fault and not the agents. Of course, this was not the case because the agent had told me to just click OK and continue. The owner then proceeded to explain that he had looked at the CCTV footage (this is weird by the way that they have CCTV to try and prove customers wrong, it goes to show how many complaints they must get!) and in the CCTV it showed that I actually verified the address and thus again it was my fault and I would have to pay to have the item shipped again. So even though I had just done what the agent said (click continue and ok), they were still blaming me. So I guess we're getting to the point with our society where when you go to a restaurant and you place your order with the waiter, that the waiter will have the customer read the order from his pad to make sure that he has not made a mistake. And if you get the wrong food now it's your fault and you have to pay for a new dish. Or maybe when you go to the doctor and they write a prescription they will have you as the patient read the prescription to make sure it's the right one and then if you get the wrong one because you read it incorrectly and it ends up causing you harm the doctor isn't at fault because it was the patient who is required to verify what the doctor has done. It's funny I don't see other businesses doing this sort of thing but only at this particular UPS store. By the way it would have cost The UPS Store $16.00 to ship my item again but they decided saving $16.00 was more important than a happy customer. I'm done using The UPS Store and will start using FedEx instead. I am looking forward to the response from the owner where they take absolutely no responsibility for anything and just blame the customer, like they've done on every other poor review here.

Very disappointing experience with the UPS Store in Weston. I had two small packages delivered…read morethere and, when I went to pick them up a few days later, I was told I owed about $100 in storage fees based on a $10-per-package-per-day charge starting the day each package arrived. I had never been told about this fee, and the employee acknowledged that it is not something they advertise. The storage charge was roughly three times the value of the packages themselves, so I left without them rather than pay it. It felt as though I was being forced to pay a substantial undisclosed fee simply to retrieve my own packages. I spoke with the manager, but he would not reconsider the charges and seemed irritated that I was questioning the policy. The company that shipped the packages was shocked by what happened, said it would investigate and file a complaint, and is sending replacement packages directly to my home. I would be very cautious about doing business with this location unless you first make sure you understand what fees they may charge, including any hidden charges that are not clearly disclosed in advance.

I use their services frequently. They are always helpful and friendly. Packages always on time…read moreand without issues

Move from apartment in Holliston to Ashland: From start to…read morefinish my experience with this local company was wonderful! Very communicative, receptive of a date change on my end, movers were professional and friendly, they worked quickly and efficiently with no damage to any items. The cost was well worth it. I highly recommend them!!

I needed help shipping an item that I bought at an auction. The item is oddly shaped and very…read morefragile. Brian and his team packed the item perfectly with a custom made box. Brian took the time to call me, walk me through the process and answer all questions that I had. My box arrived on time and without any damage whatsoever! I would recommend New England Pack & Ship to anyone looking to ship important and fragile items. Top notch service and a great price!

Amazing moving experience with Anton's Movers! The entire process took less than 3 hours, and they…read morewere able to move a bunch of heavy furniture with no problem. They took very good care of all of my furniture and fragile items. Super nice guys as well. There was a scheduling conflict with them initially, but we made it work for the same day. They are busy people! Definitely check them out!!

If I could give Anton's movers 100 stars, I would. I felt that the move was in good hands from the…read moremoment I requested a quote for my daughter's move. The pricing was very reasonable. Tony made the scheduling extremely easy. When Nick and Dima arrive on the day of the move, they made the whole experience seamless. They helped with with complicated and heavy items. My daugther felt that her belongings were truly cared for. I would highly recommend Anton's movers to anyone planning a move. I wish they had an affiliate in the west!

Very slow service especially for a passport. I highly…read morerecommend going to any other post office to get your passport. Very outdated and seems like slow service here.

Came here specifically for passport services…read more Great convenience instead of trekking downtown, but get there before 3:30! I would also recommend you call ahead if you need passport photos as the machine was down today. Thankfully I had my pictures taken beforehand. The postal workers were friendly and especially nice to my son and gave him a coloring book while we were waiting. I was confused on the passport requirements and they were helpful in explaining what was needed. Don't forget to bring a checkbook or debit card (money order) to pay.