The moving company New England Pack & Ship and the people working at New England Pack & Ship (hereinafter their workers) don't care about the cleanliness of your items and they open and repackage your items randomly without your permission.
I noticed that many of my items were randomly opened and repackaged without my permission. So I emailed their company, asking why. The head of this company Brian Bishop responded saying that they need to make sure things are stable. First of all, my items were already in stable condition. Also, there are many good ways to keep things stable, and none of them is throwing not so clean items over clean and expensive items, especially when they don't have my permission to do so. I further explained the situation, there were no responses. I had to call them. Brian answered and claimed that he was somehow upset about my email. Brian even shamelessly, disrespectfully and falsely claimed that my apartment was somehow a "sh!thole" apartment. When the fact is that my apartment is actually well-kept, and the condition of my apartment has no connection with what they did. Also, that there is absolutely no justifiable reason for their workers to randomly open my boxes and repackage my boxes without my permission, and mix not so clean items with the clean items without my permission. If anything, their small, disgusting company has a sh!thole standard for moving, and their small, disgusting company is a sh!thole company.
To be more specific, I have never given anyone any permission to open my boxes at any time and I have never given anyone any permission to repackage any of my items at any time. It's an invasion of my privacy to open my boxes.
I packed all my items in ways that I wanted because they should be packed in these ways. I have many clean items and also many expensive equipments that I meant to pack separately to avoid contamination, and I specifically put the items that are not so clean in separate boxes.
But people at New England Pack & Ship repackaged all these items in ways that were different and, as a matter of fact, the exact ways that I am trying to avoid. For example, there was a dirty outer box for a shoe box that they throw into a big box and the shoe box was placed on top of the clean keyboard, my hard drives and clothes that I had, right next to it is my computer and a pop filter. That was a big box that I already sealed and you opened it and you repackaged it in a way that's different from what I intended. Also, I later found out that the bag of the hard drives was already opened, and I have no idea what they have done to my items.
In addition, I specifically put my tripods in separate boxes because these tripods were dragged on the ground and therefore not so clean. Therefore I specifically put them in a separate box. But their workers just throw them on top of other clean items that I have.
Furthermore, I specifically put my power extensions in separate boxes because these power extensions were placed on the floor and therefore not so clean. But their workers placed them in the same box as my expensive microphones. Also I meant to keep my microphones in the cover and not in the box but their workers took them out of the cover and put them into the box without my permission. I took some more pictures. As you can see in the attachments below.
Their workers also took apart my shoe racks and repackaged my shoes and shoeboxes without my permission.
There are even stains, dirty marks and shoe prints on some of my items and some of the boxes.
These are just some of the examples that I have noticed so far.
I feel very disappointed, disturbed and disgusted by the way that their workers handled my items.
A lot of these expensive equipments are supposed to be kept in clean environment, which is why I separate them specifically.
Now I have to buy many new items because New England Pack & Ship ruined them, and I already bought some new items.
New England Pack & Ship offers the worst service. Stay away! read more