Interesting little PO at the corner of Comm Ave and Melrose St, I think the word I am looking for…read moreis "nondescript" for the building itself. PO is on the first floor, there is a small parking lot on one side with exit onto Melrose St. I only needed to drop off a small package with a paid label on it, and the box to put packages in said "letters only". I went in and the guy in front of me was dropping off something he had received by mistake (pretty nice, most people would probably just toss it out) and I handed my package to the nice woman at the counter. She was very nice, gave me a receipt so I could track it and off I went. If you were to go here during the holidays - or to get your envelope postmarked on April 15 - the line would probably be out the door since it is a tiny space, but arrive early or go to another location (that probably will not have free parking).

Watch out! Verbally abusive postal clerk! I have never been to a post office that didn't have drop…read moreoff service for prepaid packages. When I arrived at the post office there was no prepaid drop box in the hallway. There was a long line of people waiting in line to do business that involved clerk services. As is the custom in every other post office that I have frequented, I politely excused myself as I went to drop my package off at the counter. Suddenly the big burly male clerk shouted at me yelling about how I had Cut the line. I politely explained that my package was prepaid and I was leaving it on the counter as I was the protocol in Newtonville. The clerk snarked at me saying "Well this isn't Newtonville". I was so shocked and offended by his raging, disproportionate response to my mistake that I snatched my package and turned to leave. I didn't intend to but was so upset that I shouted "F" YOU, on my way out the door. I am embarrassed by my blurted response. However, I have NEVER been treated so abusively. That clerk has no business working with the public!

It may seem irrelevant to write a Yelp review for a post office--but I saw this location had a…read morepretty mediocre rating and I thought I would put my two cents in. Forget everything you know about your typical grumpy Post Office workers! The staff at this location are friendly and extremely fast. They are all knowledgeable and are able to have a fun time at their job. The energy in this post office is pretty different. The parking situation sucks however! The street parking can build up pretty fast because it's Belmont. The lot on the side is extremely small. I typically tend to park at various businesses and walk. The only benefit is people typically don't spend a lot of time at the post office.

I was directed to the main USPS branch at 405 Concord Ave in Belmont from the smaller Trapelo Road…read morebranch to have a supervisor assist me with a specific legal form. Unfortunately, the supervisor on duty, Mark, was incredibly rude, aggressive, and entirely ignorant of federal postal regulations. I submitted a standard USPS Exhibit 5-2b form to request a forwarding address for the service of legal process, which is explicitly protected and permitted under federal law via 39 CFR 265.14. Mark repeatedly yelled at me, claiming "you cannot have someone else's address." When I asked him to stop shouting and requested his supervisor's information, he claimed he was the "final authority," refused to give his name, and called the Belmont Police. When two police officers arrived, Mark lied to them, claiming I was trying to illegally obtain private data. The supervisor was mean, completely unprofessional, and escalated a routine legal request into a police matter for absolutely no reason. If you need a legal process form handled, avoid this branch at all costs.

Saw the one star review below for a package being shipped a little late during the holiday season,…read moreso I have to throw some love to the Maynard post office. Consistently friendly and helpful staff. A well run office that also goes above and beyond with things like letters from Santa.

I dropped off a Priority Mail package on 12/12 and got confirmation by text that it was received by…read morethem 1:27pm on 12/12. I just got a text that it departed the Maynard post office 12/14 at 5:19pm! It sat there over 48 hours before it left the post office. It was supposed to be delivered by 12/15 now it is 12/17............What the heck?!

I love my Holliston post office! I was really sad to see the former postmaster Cheryl leave a few…read moremonths back, but Beth has done an absolutely awesome job filling her void. The chemistry amongst the group is still excellent and morale seems very high. My small business really depends on my local USPS and they never let me down! They communicate very well, they are very helpful and they clearly take a lot of pride in their work. Holliston USPS is a dream team! Thank you Beth, Usha, Shilo Josh, Gary, Jeremy and the whole gang! Love and appreciate you guys!!!! From JImmy with R&R.

Post office is great. The carrier I have is horrendous. I can't get a clear-cut way to complain…read more I signed my slip for a package 7 days ago for a package and still nothing. It had specific instructions- it's my meds. I'm so sick now because of this. It's not the first time. I could say so much more but......

This is a small post office with friendly service. I always enjoy myself when I drop off packages.read more

Moved to Upton a year ago and have never received friendly service by one of the clerks at Upton…read morePO. Today was the last chance - I entered the office at 4:55 and I know they were closing soon but the door was open and I apologized for my late entry. The clerk refused to process my envelopes as she had to lock up. Worst service ever. The Northbridge clerk actually enjoys her work and offers a warm welcome. It's a pleasure to go there. I will only be going to Northbridge from now on.

I have used this post office twice. My first time, I was the only person in the office. I had to…read morewait a while because the only employee there was in the back smoking. I paid for it to be shipped in 2 days and it took 3 to get to the expected destination. The second time, I paid for it to get there in 2 days and again, it took 3 to get to the specific destination. While I understand slow service and slow mailing isn't the end of the world, when I'm the only one there and have to wait or when my packages constantly arrive later than they say it will arrive, it becomes frustrating.

A friendly neighborhood post office and not ever crowded, even at the holidays. All of the people…read morewho work here have always been nice and patient. Good to call ahead for passports for an appointment, but they can do them as well with no line. In the summertime there is an ice cream and burger stand next door, so you can make a nice outing of it if you have kids in tow or are hungry.

Quality and professional customer service !!! I called to…read moreget assistance with my mail that was being held at the post office, I called to to see if mail could be delivered to me; the person that answer the phone (I believe his name was Bill) was able to assist me with my questions regarding my held mail and extended his courtesy to try to get mail delivered to me today!

Incredibly helpful staff that helped look into an issue the other post office refused to care…read moreabout. Parking is annoying here with the newer meters but not their fault. I've also done passport stuff here for my kid and they've been quick and efficient! Everyone here is usually in a good mood too.

I've visited this post office a handful of times these last few months and the service is wonderful…read moreeach time. The clerks at the counter are helpful, efficient, and kind. Sometimes there is a short line when there are only 1-2 clerks, but that's to be expected and not a problem for me. Thank you for your great work! This is my favorite post office to visit.

What dreadful service! Four times in a row now I've gone to buy stamps and they have none! Three…read moretimes over the past 4 months I've gone in the middle of the day to find them closed, no note on the door or explanation. The front desk people are friendly but have no control over the terrible management. There are days with no mail delivery. I've never had these problems at any other post office. There seems to be no accountability for the bad management. I'm now going to other POs even though they are much less convenient.