I have been going to this post office for many years, and we love all the people here. They have…read morenames Helen, Saima, and Terry. They are very helpful and kind. If you go to the post office during the holiday season and expect to be in and out in a minute you are not realistic. Half the people get to the counter unprepared and expect the clerks to do all the work for them, which slows down the process. So, if you want to be mad at someone be mad at the person who comes to the post office at christmas unprepared. Try being pleasant yourself and you might be surprise how nicely you are treated. Love how people feel empowered by giving bad reviews on yelp. Keep up the good work Natick Post Office!

Actually a minus star. I have been trying for weeks to locate two packages that say they were…read moredelivered . They weren't . I just spent hours trying to track them down on the phone My postman ( wonderful man ) told me to call the post office. I cannot reach a live person What has happened to the post office. They used to be so reliable. My packages are still missing! No wonder the post office is not doing well

This is one of the main post offices in Framingham so it is always very busy…read more + Plenty of parking + Close by shopping (near Lowes/Target) off Cochituate Rd/Route 30 + Fairly big post office + Process Passports (separate line from regular mailings) - Long lines - Moves slowly Go during odd hours (early morning) Suggestion: have more clerks

Very pleasant experience. Questions that I had were answered. The teller appeared to be over it…read morewith the previous customer but she was good with me.

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!

The staff in this post office are consistently rude and condescending. They interrogated me about…read morewhy I needed to send such a large package abroad given how expensive it was. This is none of their business. They don't understand that the UK does not have "provinces". It does though have counties. One time a lady at the front desk looked visibly annoyed as when I lined up she was playing Pokemon Go on her phone. She imagined that she was being paid to play video games rather than run a post office. Another time a gentleman employee did not understand how to fill out a customs form and adamantly gave the wrong information. They have mastered the art of making you feel insignificant. Over the years I have watched them play favorites telling one person that they need to stand aside while amending a form because "other people are in line" while immediately wasting a lot of time frivolously chatting with a customer about their vacation. Apparently they "knew" them. You will frequently queue up for a long time indeed. And they lack a clock so far as I can tell so you don't as easily notice. So why not give it one star? Well it is open lengthy hours - something I am deeply appreciative of. It opens at 7:30 am allowing you to take care of an urgent matter before work. It is conveniently located next to the commuter rail and close to various forms of parking. It has post office boxes and the full plethora of options from a full service branch. Sometimes they will quickly give you what you need of it simple, like a book of stamps. Indeed the best way to deal with the employees is to keep things as simple as possible. If I had better options I would go elsewhere. I wish there was a way to force government services to be less condescending and rude.

They kept canceling my daughter's appointment for a new passport to the point where now it's too…read morelate. In order for her to go on her spring break, she'll have to risk it and use emergency services. Horrible service.

Mon-Fri 9:00am - 5:00pm Sat 9:00am - 12:00pm…read moreSun Closed Small post office on Route 20 by Whole Foods. The front desk guy is really nice and very helpful. He's good about helping find the best/cheapest way to send a package.

Great post office. Small. But the staff is friendly and will actually help you find the cheapest…read moreway to ship a package.

Natick wants to pretend that it's Wellesley or Newton it is not. It is a town that has no money. It…read moreis a town that would allow vehicles to kill bicyclists because they have no infrastructure for bicyclists. They have tried to create more residential space than they can actually accommodate. Natick is a horrible town, they have absolutely no regard for pedestrians nor cyclists only vehicles which shows that they have no respect for average citizens and it is deplorable. If you are looking to live in Natick I would suggest otherwise. Their taxes are going to go up because they are trying to fund projects that they cannot actually afford it is a pathetic town and very sad how degrading it has become throughout the decades. I hope they get their act together because clearly they only want rich individuals in their town yet they can't keep up with the infrastructure to maintain it it is pathetically sad. My advice don't move into Natick Go into Framingham Wellesley or Newton or any other town or city besides Natick because you will not like where you live.

The wiring inspector Scott Chavious is very unprofessional and should be removed from his job. He…read morewas scheduled to do an electrical inspection for some solar work at my house. I have lived in the town for over 9 years. Over that time I have made over 200,000$ in improvements to my home. Scott has inspected every time without the electrician present. This time he refused inspection even though I was present and willing to show him anything related to the installation. He stated that I wasn't an electrician and couldn't open anything up. The installation was already opened up and ready for inspection. When I explained this to him he still refused to look at anything because he stated that I wasn't qualified to show him the work. I'm an electrical engineer, the work was done to my home, and I supervised it. There are no regulations stating the person who did the work must be present. The work just needs to be inspected and signed off. That's his job. If for some reason it's not to code, then don't sign. Refusing to inspect and wasting everyone's time is just wrong. Scott's handling of this situation was a complete abuse of his authority. As a "professional" who is paid by town tax dollars, I would expect better conduct. The town really needs to be more accommodating towards contractors. To hire a part time inspector that's only in the office at 4PM, then out to do inspections at 5PM or later is unreasonable. These aren't normal working working hours for contractors. I have filed a complaint with the state board of examiners. If others have had the same interactions with Scott Chavious, I recommend you do the same. At a minimum, Scott should have some counseling on his lack of professionalism and some clarification about what his actual duties and responsibilities are.

I have used this post office twice. My first time, I was the only person in the office. I had to…read morewait a while because the only employee there was in the back smoking. I paid for it to be shipped in 2 days and it took 3 to get to the expected destination. The second time, I paid for it to get there in 2 days and again, it took 3 to get to the specific destination. While I understand slow service and slow mailing isn't the end of the world, when I'm the only one there and have to wait or when my packages constantly arrive later than they say it will arrive, it becomes frustrating.

A friendly neighborhood post office and not ever crowded, even at the holidays. All of the people…read morewho work here have always been nice and patient. Good to call ahead for passports for an appointment, but they can do them as well with no line. In the summertime there is an ice cream and burger stand next door, so you can make a nice outing of it if you have kids in tow or are hungry.

Came here specifically for passport services…read more Great convenience instead of trekking downtown, but get there before 3:30! I would also recommend you call ahead if you need passport photos as the machine was down today. Thankfully I had my pictures taken beforehand. The postal workers were friendly and especially nice to my son and gave him a coloring book while we were waiting. I was confused on the passport requirements and they were helpful in explaining what was needed. Don't forget to bring a checkbook or debit card (money order) to pay.

Very slow service especially for a passport. I highly…read morerecommend going to any other post office to get your passport. Very outdated and seems like slow service here.

Easy 5-star review. I needed a document notarized and shipped. They were super helpful and patient…read more I appreciate it and I'll be back for my shipping needs in the future!

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!