I was directed to the main USPS branch at 405 Concord Ave in Belmont from the smaller Trapelo Road…read morebranch to have a supervisor assist me with a specific legal form. Unfortunately, the supervisor on duty, Mark, was incredibly rude, aggressive, and entirely ignorant of federal postal regulations. I submitted a standard USPS Exhibit 5-2b form to request a forwarding address for the service of legal process, which is explicitly protected and permitted under federal law via 39 CFR 265.14. Mark repeatedly yelled at me, claiming "you cannot have someone else's address." When I asked him to stop shouting and requested his supervisor's information, he claimed he was the "final authority," refused to give his name, and called the Belmont Police. When two police officers arrived, Mark lied to them, claiming I was trying to illegally obtain private data. The supervisor was mean, completely unprofessional, and escalated a routine legal request into a police matter for absolutely no reason. If you need a legal process form handled, avoid this branch at all costs.

I am very happy with the service that i have received at the Belmont branch. Post office staff are…read morenot know for being the most polite or helpful but i am finally happy to say that today Cassiel made me believe that maybe they are not all the same. He was very helpful and knowledgeable. He recommended a service that ended up being much cheaper than what i had in mind and it will arrive within my timeframe. I can't speak as far as the other employees but Cassiel certainly goes above and beyond to deliver superior customer service.

I really love this post office. If you hit it at the right time, you'll be in and out in a matter…read moreof minutes. The staff there are so helpful and knowledgable- special shoutout to Joe! He's really the best! I often go out of my way to get to this post office because of how helpful they are.

The Cochituate branch of the USPS is one of the best, if not the best branch that I have been to…read more The are knowledgeable, thoughtful, polite and courteous. I go there even though there is a post office closer to my house. Keep up the good work!

This is a great little post office. I originally read very scathing reviews over on the alphabet…read morepage and it made me super nervous to even stop in. However, everyone was SO NICE! I needed to ship in one of those "if it fits it ships" boxes, so I brought my items with me. They even taped it up for me for free (I've had other POs make me buy tape!), waited while I packed it up, wrote the addresses and then they set it up for shipping. It was a great exchange and I'll definitely go back as this is just a 10 minute walk from my house.

The Winthrop post office is my favorite because there is parking as well as professionalism with…read morethe workers.

For 73 cents the US post office will pick up a letter at your house, put it on a truck, then an…read moreairplane, bring it all the way across the country and hand deliver it to wherever you want, in all kinds of weather. These kings and queens continue to do this, in the best possible spirits, considering the circumstances, in SPITE of postmaster DeJoy doing his best to destroy this miracle we all take for granted. The post office is bomb. (Do not mail bombs - that's illegal - along with a bunch of other dangerous stuff) The Nonantum Post Office is a tiny office with 2 windows, usually one staff, and no lines. They are only open M-F until 5:00 so if you want to mail something later, head to Newtonville.

This is a great little PO hiding out in Nonantum, it is only open Monday - Friday BUT it does open…read moreat 7:30 so you can do whatever you need early. It is small, but really efficient so you can get in-and-out. I have brought in several packages over the last few months, Tina has been at the counter each time and is really friendly.

This is a great post office, I am in here about twice a month and I have never seen a line. The…read moreguys working the counter are extra friendly and even seem happy to see a customer. NICE, wish they could all be like this.

Since all reviews are subjective, I guess I'll just put in my reasons for why I love this place and…read morenot the Acton one. For the Acton review, please read my review for what they did to me a few years ago. However, I like this place because they don't really rush you. Yes, sometimes there's a line but I think that they are cognizant and tries to make things as nice as possible. I've been here a few years now, so I'm acclimating from Boston life to Surburban life... and it could be overwhelming at first... but these people are hometown people who are nice if you give them a chance. I don't think that older gentleman is here anymore, but I got a chance to meet him and I think that he was ok... not to discount anyone's previous experiences... but he was nice to me when I was really stressed when I first moved around this area. Karen, the other lady (sorry, I forgot your name), and the gentleman with glasses are all really sweet.

I had such a happy postal experience here today - yes, it's true! - that I tried to take the survey…read moreon the bottom of my receipt. Sadly, the survey did not work (um, hello Maritz Research People??!!) so I want to Yelp out to the little Shawsheen PO Branch: I have yelped a few PO's before.... one nice review in Washington DC, and the rest not-so-nice. This PO is very nice, and Michelle is great. I would hate to think that because this is one of those tucked-away locations (even though it is on the main road) this could be a location slated for closure, so if you live nearby, GO HERE!!!!! Really, when is the last time you had a nice postal experience????

Jim that works there on the weekends is absolutely miserable. After waiting in line for 15-20…read moreminutes while Jim yelled at a guy trying to ship a package I finally got my turn. I asked for a package that they were holding for me. He mocked me because I didn't know exactly what it was or how it was delivered, looked for 2 seconds and said they didn't have it. I had to go to my car and get the tracking number wait in line again, and what do you know. Jim is able to find it this time in the HUGE pile of 3 packages that were in the corner. Pound sand Jim!

Imagine it's 6:45 PM on a Friday night and you need to know, why your mail has not been delivered…read morefor a whole week. You call and someone actually answers. Wow! Your mail was accidentally on hold, and you have nothing to worry about. That is our post office.

This little post office has the best service ever! Every time I have been in to mail or pick up a…read morepackage, the employees have been super sweet and helpful. It also isn't ever took busy. The only hard part about coming here is the lack of parking. There are only a few dedicated spots next to the building, and the street can be full. I often just walk over since I live close, but be aware that you may need to search for a bit to find parking if it is busy.

Very slow service especially for a passport. I highly…read morerecommend going to any other post office to get your passport. Very outdated and seems like slow service here.

Came here specifically for passport services…read more Great convenience instead of trekking downtown, but get there before 3:30! I would also recommend you call ahead if you need passport photos as the machine was down today. Thankfully I had my pictures taken beforehand. The postal workers were friendly and especially nice to my son and gave him a coloring book while we were waiting. I was confused on the passport requirements and they were helpful in explaining what was needed. Don't forget to bring a checkbook or debit card (money order) to pay.