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    The UPS Store

    2.2 (26 reviews)
    Closed 8:00 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    11 months ago

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    3 months ago

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    9 years ago

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    7 years ago

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    9 years ago

    Terrible customer service. customer unfriendly polices. Worst UPS store I've been too. AVOID AT ALL COSTS!

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    10 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (25 reviews)

    It's UPS they did their job and I did mine by bringing in boxes correctly packaged and ready so…read morenice and easy process!

    UPS drivers here are LAZY and don't listen. They falsify delivery attempts as well. I had a brand…read morenew iphone coming in and for some reason, the seller used UPS. So it needs a signature in order to be delivered to me, first they knocked on the BASEMENT door outside and left a note saying they'll come back tommorrow and to sign the paper so when they come back, they'll just deliver it. Next day rolls around, they went to a completely different door from the one they went to yesterday, this was the second delivery attempt, i was home i didnt hear anyone or anything. Which makes me think they falsify delivery attempts and just leave sticky notes. Again, they left that same slip of paper. I was beyond angry at this point, I called customer service and they put me on the phone with an agent, I explained my situation and the agent said that someone would call me in 1 hour with a follow up for re-delivery same day. The driver called me, her name was Yolanda, she claimed she was going to come back and deliver it with the instructions i left with the customer service agent and she never returned on the same day. Now today is the third and last delivery attempt day before they send my iphone back to the seller, i left a big sign where they put both notes and told them the correct door, hopefully they'll listen and i'll put another yelp review. But other than that, I don't recommend UPS for shit, and upon further investigation via reddit and quora, UPS drivers are known for falsifying delivery attempts, unless your there yourself waiting for the package outside they will NOT deliver it. I recommend every seller to not use UPS and instead use FEDEX or other delivery services and UPS doesn't care enough to fix the problem, they just redirected me. If I could give no stars, i would. I don't wanna assume anything, but this is before the holidays so i'm hoping no driver is scheming to steal my package..

    MailBoxes & Much More

    MailBoxes & Much More

    (2 reviews)

    I used this business for years when I was in need of a p.o. box (mailbox)…read more Billy and his family are some of the nicest people in the city! Helpful, kind and funny! I noticed a negative review and just HAD to speak out! That simply has to be a reflection of the customer, not this business, because I had nothing but courtesy and professionalism during my years as a customer at Mailboxes and much more. Seriously... Sandy Tobin

    I shipped 4 large packages from here to Los Angeles August 15. The estimated time of arrival via…read moreFedEx ground delivery was about 7-10 business days. I just received my last package a week ago...ALMOST THREE MONTHS LATER. I spent over $400 to ship my things across the country in a timely manner. I called at least 3-5 times every week trying to locate my packages because the original tracking numbers were bogus. The staff there didn't know where my packages were for weeks, until finally someone discovered them sitting at another facility. I spoke with Bill, the manager/owner and he never had answers for me. When I called and left messages or emails seeking new tracking numbers, my calls were never returned. Bill became annoyed and rude, at times, when I would call because he was "sick of dealing with this". Trust me dude, I was too. Now that I finally have all my belongings, I have inquired about a full refund as I certainly did not receive the service I paid for in the timely manner it was promised. Once again, I have yet to hear back from Bill. Worst customer service I have ever experienced. This place is a joke and Fed Ex will hear about how poorly customers are treated at a company they are affiliated with.

    The UPS Store - shipping_centers - Updated May 2026

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