It was quiet on a Monday afternoon, parking is easy as long as you see there is one entrance and…read moreone exit. Evan was very helpful and although was not at the counter when I entered, he was quick to arrive to help. He was friendly and found me the most economical option for what I was looking for and I was done in less than 5 minutes.

They literally perform their jobs in a professional manner, compliant to their own rules and…read moreregulations. The office is clean and generally well stocked. All employees get to you as quick as they can. We've picked up packages without issues, multiple live animal deliveries without issue. Bought stamps without issues. Perhaps when people expect special treatment and for the employees to break the rules, like Jennifer, you'll be disappointed.

The post office in Fitchburg MA goes above and beyond to serve their customers including residents…read moreand small business as well.

This post office does a good job delivering my mail in all sorts of weather. They handle vacation…read moremail holds accurately. All personnel are pleasant and professional. At Christmas you can get nice nonreligious cards for your nonbelieving friends. They also sell small gift items and packaging materials. I have not used the passport service but have seen others doing so including on Saturdays, and never heard any complaints about it.

Very helpful folks in the passport office and mail routing department. We had our mailbox destroyed…read moreby the plow and they were so helpful in ensuring that we got our mail. Super friendly and charismatic!

Insanely slow service. They never have enough workers working. Don't waste your time here. Mailing…read moresomething takes 45 minutes waiting.

The service at this location is the worst I've ever encountered. I walked in here wearing shorts…read moreover the summer and the attendant said "didn't your parents ever give you a coloring book as a kid?" Because of my tattoos. They are rude, snarky, offensive, and overall unhappy people. I'd happily recommend driving to the Spring Street USPS for better service. Also, unlike UPS, they don't tape your packages. The attendant printed my ticket then said I either have to buy tape or an envelope to mail my (boxed) items. I said I'll just go home and tape my box, and he paused and looked at my like I'm stupid. Why should I pay more money when I have tape at home??? Also why wouldn't he have told me this before he printed the label as I opened the box in front of him?

shipping packages out daily and The staff here is professional are great to work with. The cost is…read morereasonable for the requested service.

The staff at this location are very helpful and knowledgeable. Went in to drop off a package and…read morewhile waiting in line I witnessed how community oriented they really are. Greeting familiar faces with smiles and offering helpful suggestions to those that came in not knowing which box or ship method to use

This is the best post office I have ever done business with. Not only are the staff the nicest…read morepeople you will ever meet they actually want to help you unlike the post office in Groton center. Its truely a great asset to the community. I also love that a long line here means 2 people or worse case 3. So you never have to wait for anything. My only complaint is that they close for lunch & that the hours to get to my PO Box are too limited.

My favorite of all of the post offices I've been to around the US. I hate the one in Groton…read morecenter, the staff are rude and argumentative. West Groton PO staff are polite and *very* helpful (especially when you the USPS lost your package!). Best of all, small lines for Christmas. But this doesn't mean it isn't busy, I always see people there socializing. I don't know where West Groton would be without its post office!

Extremely helpful. No wait time on the phone. Employee was very helpful. Thank you USPS.read more

Terrible service. Twice I went there to pick up a package and they couldn't find it. Just gone!…read more-5