Beware of this place !!! The reviews are correct. Rude…read morecustomer service is an understatement My FedEx plastic sleeve ripped and I asked if I could have one ? SORRY was the response. The drawer is closed and I have to charge you for it. They are FREE Go elsewhere folks!!!

I should've believed the reviews. Rude is an understatement. Please don't waste your time here…read more 5 minutes of my life I can't get back. Terrible. For the record, I am 60 and this is the first time I've ever written a negative review.

I have been going to this UPS store for over a decade and I have consistently gotten the best…read moreservice. Even one minute before closing time they are still helpful and patient! They are always accommodating to everyone and answer any and all questions. I wish other businesses were as customer focused as these folks! Kevin, the owner is always so kind and pleasant to deal with and has hired great colleagues who are also wonderful.

Been coming to this location since 2010. The store is always bustling and the staff has always been…read moresolid. Kevin, who I saw on Saturday, was very busy and tried to be kind and accommodating to every customer. Stuff always arrives on time and they do an excellent job serving our community. Thanks fellas.

Had an appointment to get my passport updated ay 10 am. I showed up 15 mins before my appointment…read moreand was serviced almost immediately. Left 5 mins before my actual appointment time. I'd say that's pretty fast service! Very nice staff

What is going on !!!!!!! Package was mailed to NYC from here…read moreand ends up in Puerto Rico !!!!! I'm baffled ! Package eventually says to have maid it to NY but it was received. Falsely says it was delivered but IT WAS NOT ! What's going on again I ask ?????

Have come here a few times to make returns, super easy and fast. There is a small parking lot with…read morelots of spots usually available. Plus: One of the staff does some kind of crafting with plastic bread clips so they have a collection box. I love saving things from the trash so I love that they do this!

I had an antique clock and table that I needed to ship to Texas. Keith and Scott were terrific…read morehelping me to consider how much packing I needed and the shipping details to ensure a safe delivery at a reasonable cost. I appreciated the thoughtfulness and care that they showed with these special items. This was easily the best experience I have ever had with UPS---or with any shipping company.

I eventually received my package, but Chelmsford, MA isn't a great area as I saw several customers…read morehad issues with that area. Anyway, my local UPS guys are the best. I trust them with my life. But I was lucky that it got to PA in good shape.

Closed to the public! How ugly and greedy can you get?…read more Signature required , I have three choices. Stay home from work so I can sign for my prescription Forfeit the purchase and have it sent back to the pharmacy which does not issue refunds Or PAY these assholes a fee to reroute my package to another location Fuck ups.

La peor agencia de envios que pueden elegir, te abren las cajas, te roban tus pertenecías y no te…read moredan la cara, sin importar calidad del producto. envié 5 cajas, 3 sacos de arroz y me entregaron las cajas por la mitad y sin arroz, las cajas maltratadas y pertenencias incompletas zapatos sin su par y tennis nuevos Nike y se los robaron. me cansé de llamar y visitar sus oficinas para que me dieran respuesta y mejor me bloquearon. Pero en la corte nos veremos las caras por ladronea.

Servicio pésimo!!! Envié una caja a familiares en RD y llegó destruida, y nadie se hizo responsable.read more

A quality, friendly, and affordable service. Thank you A1. Very accommodating and personable. They…read moreshredded my stuff right in front of me and that made me feel very secure - like I was in good hands in choosing them.

I did a data shred drop off. My needs were small, one full trash can. The price was right at $50…read morefor my drop off. The communication and process was a bit off. As instructed on the drop off page of their website I called them to tell them of my drop off. First, I called in the morning to establish my understanding. The woman who answered confirmed my information and I was told to call when I was close, which I did. In my second call, ten minutes away, I was given directions and to go to door #7 not clearly marked). I was also informed, for the first time, that they did not take credit cards for drop offs. This meant I had to go get cash. As I arrived, one of their trucks was pulling in. He wanted to get into the bay of the garage. I asked him about drop off and he said he would call. This guy was very helpful and friendly, he entered the building, which clearly had credit card indicators on the door. If not for drop offs, for whom, as pickups would not see the door? Once I emptied my documents into the barrel, the truck driver emptied the barrel into the truck shredder. I don't think they have an on-site shredder, maybe just truck based. He took mt money, but then had to go looking for change. I only had twenties, as I was not expecting a cash exchange. So, good price, nice guy, got my shredding done, but it seemed a bit haphazard. Could work on processes.

When my mom passed away, I ended up with a basement full of Documents from her old legal practice…read more These papers had sensitive documents and I needed a company that was HIPAA compliant and also willing to do the physical labor. My Document Shredding Driver showed up on time, cleaned up our basement and was gone in less than an hour time. Very dependable and secure as my documents were locked in bins and send to their plant for shredding. The price was also great for the hard work they have done. They earned all my five stars today and a big thank you

My law practice accumulated two storage spaces full of olf documents from old cases. My admin tried…read moreto book service to get these sensitive documents shredded and was very frustrated with the other shredding company, they never showed up and they kept updating their quote with extra charges. I took matters into my own hands and did some research from Shredit, Cintas to Staples and preferred to do business with this entity because they were local and I was dealing with the owner not some random call center in India. Neighborhood Parcel shredding service was on time, their staff was very professional and did everything they were supposed to do including an accurate invoice and timely Certificate Of Destruction. I later discovered that they were very involved in the Lowell Community and sponsor Lazarus House and Boys and Girls Clubs, so I am proud to send them my five stars to encourage them to keep their ways and complement their service. A+ all the way around.

Great service, pleasant on the phone and very helpful. Took the time to listen to what needed done…read more The agent was friendly and on time. I m happy to recommend this company here

I was looking for a mobile notary in and around Andover, I needed my mortgage documents notarized…read moreand overnighted. This company was a life saver, they sent their friendly notary to my house, he notarized my documents and took them to UPS for me. Great rates dependable service, I highly recommend them for all mobile notary service needs.