Always excellent staff who work as a team to ensure quality packaging. UPS does a great job. The…read moreSantee store is highly regarded. If you're a Vons shopper, this location is close by. The staff here is hard-working. They do their best to accommodate shipping requests. Additionally, they help customers with Amazon returns. The staff is super patient. The store has self-return stations, too. The staff are wonderful people with the best attitude. Never a bad day at this store. The staff runs the store efficiently. They deal with the public in the most professional way!

I like that they have 2 self checkouts for Amazon. I also like that they don't mind helping you if…read morethe self help is full. They get busy but are efficient. Joyce is very helpful and knowledgeable. Opening and closing are the busiest times I have seen. The guys there are always friendly and smiling. This is a convenient location. They are also Always Open! Even on Sundays!

Walked in 4:55 just to pickup a package that I couldn't sign for the day prior. Lady said they are…read moreclosed. Took off work early to get there before 5pm. Pretty lame if you ask me!

Usually, this place is very, very busy, but today, not so much which I was surprised, and it was…read morenice not to have to wait in a big long line out the door. I had a priority mail package. I needed to add a signature to, I can't believe they charge me $10 for return receipt And a signature. It's a little bit outrageous I think.

The old man with glasses and white is rude and very unprofessional! Seems racist and I would not…read morerecommend, he literally made his own price up and tried to charge a 100 bucks for same package to same address and price was different with another employee! Go to another one cus this place is a rip off!

Great store and friendly staff. Will go back again. Just moved to this neighborhood was great bonus.read more

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

This post office is usually always busy, but they take the time to take care of you with a smile. I…read moredon't usually drop by here often, but I lagged picking up my mail/packages in the full mailbox so they brought them back for me to pick up. Lesson learned, I hope. Lol

Great service! Fast and efficient. Easy to park. No lines. Kind staff. I usually go to the La Mesa…read morePost Office since it's closer but I'll definitely be back to use this one. Thank you.

The post office workers are always so nice and helpful. My favorite of all the local post offices.read more

Great experience here! The gentleman at the counter was very nice and helpful. Everyone was…read morefriendly and smiling. Really makes for a good experience when everyone is so pleasant! Transaction was quick too-sent out a care package to my deployed hubby which usually takes FOREVER at the Grossmont post office.

Couple things you need to know about this post office, they don't have tape, Nore for packing or…read morefor you everyday envelopes. Most envelopes have lickable adhesive or Pulla way tape that I'm sure most people should be able to figure out before you get to the post office. Passport applications are limited, there was a gender issue that was placed on the application that didn't reflect properly on the current government regime, so was not excepted by the department of state guild lines. Passport applications must be brought in completely filled out, correctly, completely, and per applicate. When printing out the application comes with 6 -8 pages of Vitale information. PLEASE READ IT!!!! all your questions will be answered. The more you inform yourself the better. Address tape and package you item before you come in. Your address on the top right where it's going bottom left. Doing this will expedite you service and get you on you way sooner. God Bless

Am not that person to leave reviews alot but on these issue will do... the bostonia post office…read moremailman when they are new are always messing up with the package or mails... when they put them on wrong mailboxes... they need to doing their job better and paying more attention were they putting their mails in... it's been happening alot here on grape street in el cajon... they should gather them and let them know they messing up ...

I did a lot of damage before halloween and i kid you not had 20 separate returns to do. Dave was…read moreamazing, patient with me and my craziness and helped me get these returns taken care of. i VERY MUCH SO appreciate him and everybody i've ever dealt with in this place. Everyone is so sweet and side note the music is also always great. highly recommend :)

This location does not get very busy very often. When it does have a line, the workers move quickly…read moreand get through the line very fast. Returns are very easy here.

This location is sort of tricky to access depending on where you're coming from. The lot has plenty…read moreof parking spaces. I can't speak on the service as I've only gone inside to mail stuff with postage already applied. They also have the kiosk where you can self mail small packages or letters without getting in line. I prefer self service so I appreciate the option. Avoid this place in December though, people are just crazy rude at Christmas time..

Unfortunately, the staff was not very helpful. I ended up going to UPS instead, where they were…read moremuch more accommodating and helped with packaging and the entire process.

Just witnessed Peak Entitlement™ at the FedEx copy center…read more I'm calmly getting help from one of the clerks when this woman materializes behind me, immediately heavy-sighing like she's been stranded there for 47 business days. She'd been there all of a hot minute. ONE minute. Yet somehow the inconvenience was just radiating off her irritated face. Instead of walking up to the counter like a functioning adult, she starts talking directly to the clerk who is actively helping me. Bold strategy. I slowly turn and give her the kind of glare that, in my imagination, shoots laser beams. Sadly, only in my imagination. She doesn't get instant royal treatment, so she wobbles up to the counter, to a register that is not even open -- fully ignoring the fact that there is a line -- and demands to be helped. Ma'am. Everyone here is clearly busy. This is not a private concierge service. Eventually a clerk goes to assist her and directs her to drop her picture into one of the input trays... which just so happens to be attached to MY printer station. She barges right into my space without a single "excuse me," "sorry," or "can I just sneak by?" Nothing. Not even eye contact. Just pure bulldoze energy. I immediately comment, "YIKES," and snatch up my tax documents before she brushes against them and sends my entire financial life onto the floor. Lousy lady with no sense of personal space. Zero common courtesy. Zero situational awareness. Just aggressive impatience wrapped in entitlement. She continues acting annoyed while being actively helped. I'm watching her like... does she hear herself? Does she see herself? Because it's giving toddler-in-a-grown-huge soggy body demanding to be helped while others are waiting patiently in line My clerk, sweet angel that he is, thanks me for being patient. And I say -- loudly enough -- "Of course. You guys are busy. Patience is a virtue. I can't just walk in expecting everyone to drop everything for me." When she finally left, I told him, "God bless you all for your patience dealing with... that." They handled her with way more grace than I would have. I would have threw her sh@t out of that place and told her to get the hell out Anyway. Glad I won't have to see any more inconsiderate blobs of Santee today. The whole interaction gave me enough rage-fuel to power a small city, so now I'm off to burn it off at the gym and prevent myself from turning into an ugly impatient and inconsiderate low class person like that fat lady. Huge kudos to the young employees who continued to remain calm with this moron and continued to be respectful. That was great customer service. Look people, don't go to the store and expect service in a heartbeat. Even though it didn't "appear busy", these guys were all working and moving packages, scanning, multi tasking. Here's some advice for all you entitled Karen's and Kevins.... don't go anywhere acting like you're in a big hurry and expect everyone to hop skip and jump for you. Get out of the garbage cans and learn how to treat people in the costumer service department with respect. What I witnessed today, these guys acted opposite of what some lady complained about with this "James" employee from another review. I would absolutely not be surprised at why this person might have lashed out, with what I witnessed today with that inconsiderate nasty lady today spewing all kinds of negative energy.... That is the kind of crap that can push people from being patient and calm to frustrated and angry. So don't go there already in a bad mood. Get therapy but stop being rude to these employees. The clerk who helped me was extremely cordial, helpful and communicated with me very professionally.

James is an amazing associate. Honestly he should be the manager. Anytime I come to this location…read moreJames is working hard and giving the best service possible while the so called manager stands around looking uncomfortable, if he is even out front. Most of the time the manager is hiding in the back. Thank you James for all of your help and work each time I come by.