Fun, unique and interesting. I was invited there for a third date to enjoy a cocktail before dinner. We had a great time. Cocktails were good, not great but this is more for the experience I feel. For a place that only serves cocktails however, I feel they should knock your socks off. read more

Great Bar in Gilbert. The vibe is cool , drinks are great, and staff is awesome. Great place to hang after dinner !!!

Went here for Valentine's Day and it was so awesome! Never been here before but heard great things about the Phoenix location. We noticed there was a Gilbert location (closer to home) so we finally tried it! It was such an awesome experience! The decor and environment inside made you really feel like your under deck of a ship. The drinks were AMAZING! They have tons to choose from but majority are run based. The staff was helpful by proving information about the establishment and drink options. We plan to go back and bring friends! Check it out if you have an opportunity! It's best to reserve your spot. It is 90 minutes that your reservation is good for. They notify you when you have 30 minutes left. Great concept and great cocktails! Also, they do not serve food but there's a few food options around the establishment. read more

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1st off, no food, no snacks but oh so good drinks! Love the whole experience and so glad they finally opened in Gilbert! Yes, Undertow is quite the experience and everyone was wonderful. Be sure to strike up a conversation with a total stranger sitting next to you and you just might end up with your next favorite drink. Undertow is a good time to be had by all! Light and love to all, peace out! read more

This place is cool! You can't bring in food but they were nice enough to offer to hold our take out while we enjoyed a cocktail. The bar is mystical and dark inside. They are a cruise ship type of theme and every seat has a port window that shows animated ocean views! The lighting reflect the images and every port window has a different view. We started with some shot and it was really cool that they came in a cute glass and a house made rice crispy too! We also got drinks, my gf got a Mai tai and I got an old fashion. I was so happy to see my drink come with a branded ice cube. Stop in to this place but make a reservation because it's pretty popular. Worth the experience and it'll make you smile. read more

You need to make reservations esp on a busy night. There's no food, but a decent drink menu full of cocktails, stirs, and others. A fun ship ambiance with small cut out windows that look out into a digital sea. Very loud, sounds, smoke, you name it, it's there for the experience. read more

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A friend and I came in here for the first time just a bit ago. We had heard of the one in Phoenix but we hadn't had a chance to make it there yet. When we heard about one opening in Gilbert we had to go. Make sure you get reservations and know there is a $20 beverage minimum per person. It is a very small space and they do not serve food, but boy is this an experience. The ship theme is done amazingly and you really feel like you are on a ship in the Caribbean Sea! We got there early and used their texting system to check in. When they let us know our table ready we went the hostess and we're seated at our porthole table within 5 minutes. The service was amazing and the drinks were absolutely delicious! Our waiter was very knowledgeable and able to help us with our drink order. They have an extensive menu which can be a bit intimidating but your server will totally help you out. We each had two drinks, which was all we could fit in during our 90 minute window. They will give you a 30 min warning and then polite nudges when your time is up. We cannot wait to go back and try out more of their cocktails. Pros: *Excellent ambiance *Wonderful service *Delicious drinks Cons: *Reservations are definitely needed *90 minute time limit *Expensive ($17+ per drink) read more

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We came here for a date night just before Halloween and it was awesome! We had a table next to a porthole. The image in the porthole was a video with an island and volcano in the distance. The water lapped and moved and made you feel like you were on a ship. Started off with shots then had about 2 other drinks. Later, we encountered a loud thunder clap and we're in a storm! The images all around changed to show the same. It was very realistic and fun! read more

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I really liked my Arcadia experience but this time it just felt overpriced and boring. We both ordered a pumpkin drink that tasted nothing like pumpkin it was pretty bad. Plus the boat was docked so the window views pretty much stayed the same the entire experience. Super lame since that's suppose to be the whole fun of it! You would think they would keep it moving to give everyone that cool feeling, especially for the prices! Doubt I'll go back. read more

Make reservations or come when opens on weekdays. Call to specify if want windowseat but st the bar is the best for booth seats need 4 people. Non alcoholic drinks are delicious. Prepare for a stormy weather read more

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We came here for our anniversary and to see if this place is all it was advertised. When you walk in there's a hallway taking you to the main bar and small tables around the bar. We were sat at the end on the room and the table was a very small round table, my phone dropped off the edge because it was so dark and I couldn't see where the table ended. They have tropical music playing and at times it was way too loud, my wife and I had a hard time hearing each other at some times during our 90 minutes there. The service was good and the atmosphere was nice change from your normal bar or restaurant scenes. This did remind us of the Tiki Bar at Disneyland. There's no food but plenty of places near by. read more

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In a stressful world we all need a little vacation. Well, Undertow is an adult Disneyland right here in Gilbert. It's as though a finely detailed Pirates of the Caribbean also served the best tiki cocktails around! We love the classic section of the menu, especially the Chi Chi, Three Dots & a Dash, Mai Tai and Pi Yi. For a complex take on a run old fashioned, the JM's Paradise Lost is superb. Hold on to your drinks when the storm passes through the ship, it's pretty wild. read more

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Fantastic drinks in a fun, pirate ship environment. The decorations were so good, I wondered if they were designed by Disney Imagineers. read more

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This was such a fun experience, so glad we went! The service was great and the ambiance was fun. They don't serve food, it's only cocktails (and non alcoholic) but their are a lot of restaurants right by to eat. read more

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Had a nice date night here. The drinks are very fruity and yummy. Definitely more on the expensive side but it's worth it to splurge every once and a while. Our server was very friendly and was able to help us narrow down what drinks we wanted. Will definitely come back here at some point! Only giving it 4 stars because I think it's a little overpriced. read more

UnderTow Gilbert - Fireside Lei Lani Volcano - Cocktail Bars Near Me - Gilbert, Arizona

Worth the cover charge if you want the best Tiki experience outside of Disney's Tiki lounge, however, this one could be arguably better! The pictures don't do it justice, there's audio that queues with the lighting effects which happen periodically throughout which can get loud, so get ready to lose your voice trying to have a conversation. Part of the fun, i say! If you're new, don't expect the cover charge to be applied to the drinks. I go to a lot of speakeasies up and down the west and NYC and I've been to Tradervics, the inventors of the Mai Tai. The drinks here are top notch, expertly crafted and reasonably priced. The staff are very friendly and are always there to help recommend a drink and explain what they are. The surrounding business area is clean, safe, and well lit. The world needs more tiki bars! read more

The best cocktail experience in Arizona! A vibe unlike any other. If you aren't sure what to order the staff here are super knowledgeable and can guide you through an epic trip. Each time you go can be a different "voyage". A must try for true tiki fanatics. read more

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Definetly a different experience from most places in Gilbert. In the new epicenter complex you can find this small cocktail lounge. Reservations are recommended and they do take a deposit for the minimum beverage amount. We went randomly and happened to be lucky enough to get two seats at the bar. The seats at the High tops are cool because there is a tiny window that looks out onto a fake ocean. The place is quite small but very well.decorated. we weren't crazy about the bar seats as we were sat in front of a pole which is just awkward. They have a very large menu of cocktails including most liquors and mixtures you could think of. The prices are typically 17-21 with some more expensive ones at 50 and up. The cocktails were great but service was so so. It didn't quite have that sit at the bar feeling as the bartenders weren't to friendly. read more

UnderTow Gilbert - Cocktail Bars Near Me - Gilbert, Arizona

Unfortunately my husband and I will not be returning to this location due to the unkind service we received by the hostess (a young g woman with long brown hair and piercings). The drinks were amazing and the bar tender was great however our experience was completely ruined by the woman at the front who checked us in. First I set up a reservation on the website and could only book for 6 people and had to send an email for a bigger party which I did. I never heard back from the company to see if they could reserve a spot for 9 people for my husband's 30th birthday party. I booked a week in advanced and also called daily, and left messages with a call back number and never heard back. Eventually we ended up booking another reservation for an additional 3 people because I never heard back from booking in hopes we could sit together if we talked to them. When we got to undertow we went an hour early to explain the situation to see if they could seat us together and the hostess who was working so rudely made me feel unwanted by the company like I was putting her out to see if we could make this accommodation possible since I could not get ahold of the location. I sat out in the waiting area for a half hour for her to tell me rudely that they could seat us together but our reservation would be pushed back to a later time. I greatly appreciated her but she snapped back at me multiple times saying that is was my fault and that she called me 3 times to make the original reservation of 9 people possible. I honestly did not receive any missed calls from undertow. Anyways I was so happy they could seat us together and was going to let go of how rude the hostess was to me and my husband for his birthday. Now comes our seating time that we waited for. We show up at our designated time and all our friends were checked in. The hostess checked our ID's and had some troubles with my ID. Instead of being flexible about our situation the hostess continued to be rude to primarily myself and made me cry in the doorway with how unprofessional she was behaving and how condescending she was towards me. At one point I just told my husband to go celebrate his 30th with our friends and I would wait outside the restaurant. Eventually I asked one last time for the hostess to let me celebrate with my husband and she let me join our party that I made reservations for. We had a nice time during our stay with the bartender service but because of the situation that followed with the hostess we will NOT be returning to this location and would NOT recommend this establishment to our friends and family. I was so disappointed with how rude and full out mean the lady was choosing to be towards a friendly group of friends wanting to enjoy a friend's 30th birthday. I really wish she didn't ruin the evening and hope that management has a conversation with their staff about their professionalism with customers. read more

Came in for a birthday, which was an option to check when you make your reservation. Not entirely sure why, as absolutely nothing happened and nothing was done for the birthday gal. Not even a "happy birthday". Disappointing for sure. I guess I was under the impression that a "cocktail experience" would be more of an...experience?! Tell me the story/enact the story that's in the book, don't make me read it under really poor lighting! The cocktails we ordered were really yummy and creative--this was the highlight. The downside is that they're 80% ice. Bartenders were also really nice. Dark interior, decorated somewhat like a tiki lounge, extensive drink menu with lots of fancy ingredients nobody is familiar with, and sunset/a storm happening outside the portholes. To make a reservation, you get charged $20 per person. Plus a $6 fee for...something? For us, that meant they applied $40 towards drinks. Our grand total for 4 drinks was $75, which also then includes a fee for server benefits. Could go to any tiki bar and have more drinks at a better price. Not somewhere I'd go back to for a second time. read more

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Super atmosphere and service. Drinks were amazing! Our server, Mercy, took exceptional care of us! read more

UnderTow Gilbert - Porthole view - Cocktail Bars Near Me - Gilbert, Arizona

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Absolutely love the Gilbert UnderTow! The staff is very friendly and polite. The drinks have always been delicious as well. If you want a tropical escape from every day life this is the place to be! They do a wonderful job with the atmosphere and drinks. The tropical itch is my favorite! read more

I can't tell you if this place was good or not. I stopped in to get a gift card for a Christmas gift. Was told this weirdly pretentious story about limited edition gold doubloons for gift cards. They were sold out. I was like ok, I don't need the fancy doubloons, just a regular gift certificate will do. And was once again told about the doubloons. I asked if they sold e-gift cards on line. And for a third time, was told about the sold out gold doubloons as if we hadnt had this conversation 30 seconds prior. Then I was told it would be weeks before they would have them again. Seems like a poor way to run a business. read more

Loved this spot! Very cool vibe, drinks were on fire and strong, service was excellent. Definitely recommend eating prior to coming here. I felt like I was in another world! read more

UnderTow Gilbert - Window view :) - Cocktail Bars Near Me - Gilbert, Arizona

They do take a $3 seating fee but the experience was very fun and unique. The drinks were very strong and had multiple liquors mixed in one. I thought it was a fun experience with the friends but keep in mind, this is what we are paying for....the experience. The faux sinking of the ship, thunderstorm effect and reaching sunlight again. I was told of the three bars under this franchise, the other locations are funner. Nonetheless, I still enjoyed the experience. read more

Probably the most gimmicky bar I have ever been to. The hostess and bar tenders were reminding you of how little time you had to drink and order every 5 minutes. You would think it was something special, but a bar like this is a dime a dozen in any other part of town. The people trying to convince themselves that this is literally "Disneyland" are actually crazy people. They have a more convincing "tiki" experience at the Rainforest Cafe! Maybe if you are a 'salt is spicy' kind of person this place might excite you. I couldn't have been further from impressed. Maybe you have time for 1 and 1/2 drinks before they are yelling at you to leave. It makes sense though. Online the bar looks so much bigger and cooler, in reality it is one small dark room with absolutely nothing going on. $20 per cocktail, which is more than some of the best places in Phoenix. Unfortunately, you can get drinks like this anywhere and nothing about them here is special. You end up paying $60 for a couple cocktails. The idea that you would need a reservation to sit inside what is a dark room with dollar tree pirate decorations is insane. Some of the worst and least personable waiters and hostesses. We are here to have fun and the two girls in the front are very good at killing the vibe before you go in. The the waitress we had was a total buzz-kill. It was very clear she wanted us gone as soon as possible. She didn't take anytime to explain or talk through any drinks, she wanted us to move quickly as soon as possible so the next reservation could come inside. This place is incredibly middle of the road and the idea that they have a "time limit" on such a small and boring bar is actually insane. I would rather drive 40+ minutes to Phoenix and have a better experience than this literal closet with over priced drinks and less ambiance than an Olive Garden. Needless to say I would never jump through the hoops we had to in order to go here again. This is a gimmick that local Gilbert moms will think is cool. They are also the kind of customer who might be able to pay $20 for a basic cocktail. Do not believe the hype of people saying this is a good place. They are just tying to convince themselves they didn't pay $60 for two drinks inside of a lame closet bar with nothing going on. A person who likes this place has never been to a dive bar or anywhere with decent vibes that they don't charge you extra for. read more

Undertow is by far one of my top bars to visit. Between the experience, hospitality and delicious drinks it's undoubtedly a must see. First walking in our hostess Valerie was very friendly and explained the menu very thoroughly as I had a couple questions right away. She shared some of her favorite drinks which were DELICIOUS. She made sure we stayed for the storm which happens every hour. Our server Stefan was also super nice and attentive. He shared one of his favorite drinks the Royal Hawaiian which was extremely yummy as well. Definitely recommending this place! Thank you undertow and staff:) read more

The staff was really nice and the drinks were good. The music was a little too loud. And the bar was small. read more

UnderTow Gilbert - Cocktail Bars Near Me - Gilbert, Arizona

My husband and I were so excited to finally have an excuse to come out to AZ to try this place! There were 18 of us total, so we had to make 3 smaller parties to all be able to get in together. We were all pretty shocked at how small the space was when we noticed that our party pretty much took over the whole place. What kind of bothered us was that the whole time we all felt completely rushed. I understand the 90 minute time limit, but one of the waitstaff was constantly coming over to give us a countdown. It got to the point where someone in our party got annoyed and made a comment about it. Other than that, the drinks were good and we loved the atmosphere. Looking forward to visiting the original location next time we make it back over there. read more

UnderTow Gilbert - Cocktail Bars Near Me - Gilbert, Arizona

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DISNEY IN ARIZONA!!!! Forget the clown world and drift away to a lovely oasis filled with tropical libations! BEST MAI TAI IN ARIZONA! I love this place! Lauren & Nico are amazing!!! Honestly, though, I love EVERYONE here!!! If the world is beating you down & you need a quick "pick me up," this is the place!!! Forget your woes & be a pirate . read more

UnderTow Gilbert - GO HERE. DO IT. DISNEY FEELS WITHOUT ADMISSION! - Cocktail Bars Near Me - Gilbert, Arizona

This bar is an experience in itself. Wonderful service, captivating atmosphere, very strong drinks. Highly recommend as an activity with someone you're trying to impress. read more

Fantastic place, definitely check it out! I loved the ambience-- great mood lighting, occasional stormy sound effects. The drinks are amazing, and I don't think you can go wrong no matter which one you choose. Good service. One-minute walk over to Joe's Farm Grill for dinner afterwards, and also there's plenty of parking in the lot over there. read more

Been here many times and brought many people here and love it but they always overcharge me! I always tip at least 20% tip and they always override it and make it a 40% tip. This is the third time it happened too. I like this place but always been scammed so if u want to be scammed come here ;) read more

This place is so cool! From the atmosphere to the drinks to the awesome customer service! We have been there 3 times already and will continue to take guests here. I love that when you put your deposit that they use that for the bill! It seriously an experience that everyone who loves a little tiki drink should try. read more

What an incredibly mild birthday experience Jordan setup for us! After booking a reservation to celebrate my wife's birthday, Jordan reached out over text to confirm the day of. We've been to the Arcadia location a few times, and my expectations were high for this new spot. We arrive exactly on time and are sat at the bar. This is a date for 2 celebrating a birthday, so we aren't looking to socialize with strangers. We see 2-tops leaving on 3 occasions and ask to move. I re-iterate it's a birthday and am told no, with zero understanding. Jordan tells me they won't move us and will ring a bell for the birthday. Can you guess what never happens? To add insult to injury, the people they sit after us get their order and drinks 10 minutes before us. - Nothing special for the birthday - Shit customer service from Jordan - Stagnant night after being forgotten at the bar I think we'll call it one and done. Thanks read more

If you are looking for a fully immersive unique experience look no further! I think it's not a fair description to call it a bar because it's so much more. The staff is friendly, knowledgeable, and still in character. You feel as if you are truly in a pirate ship. The menu has a unique story and is constantly evolving and changing. The drinks are delicious and worth every penny. The ambience cannot be beat definitely try this it will be a treat read more

UnderTow Gilbert - Yummy cocktail - Cocktail Bars Near Me - Gilbert, Arizona

Underwhelmed and a bit disappointing. While the drinks were tasty enough (too sugary sweet for my taste), the service was not worth the 26% tip they tack on. They're strict about the 1.5hr rule, and aren't kind about enforcing it. The staff was obviously upset with us for taking a group picture in the hallway, we didn't have any time during our time slot. The ambiance was cool but the music was so loud it was actually insane. I wouldn't recommend going, even if the drinks were spectacular (and they weren't). read more

Sitting in front of the bar well after you pay to get in and with plenty of seats in the place and two pillars next to us. You couldn't see anything as well as a bell they ring over you for birthday. Not the best spot at all and wasn't worth it as the bar was all sticky where we sat. They don't serve food and you have 90 mins to get your drinks done and must book online. Hostess was rude and short. Been a few times with out of town guest and won't be back or will ask for a refund if I'm ever seated there again. read more

UnderTow Gilbert - Sitting over a bell they run g for birthdays and in front of the bar well. Not the best spot at all. - Cocktail Bars Near Me - Gilbert, Arizona

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I've loved undertow since their first location in phx! So happy it's made its way out east! Reservations required for this incredible experience! You'll be transformed into a nautical immersive experience with sounds, lights, decor that'll have you second guessing where you truly are. The menu is curated and changed yearly (or is it monthly?) to provide customers with new concoctions read more

Ambiance is an understatement... super cool vibe and nothing else like it around. Had a great time!