Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

Leon helped me today with an older laptop whose fans were spinning like crazy. He spent an hour…read moretaking apart layers of casing, showed me where thick dust was blocking the fans, and fully fixed the problem. Tonight the computer is quiet and working better than it has in ages. Leon was likable, honest, and really knows what he's doing with computers. He's a lifelong tinkerer and I'm really grateful for his help today.

Such a friendly owner and very considerate - he offered a lot of advice and services for free, and…read moreit felt like he was trying to help save me money!

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a water damaged laptop in. Alex opened it up, dried it out, cleaned it up and threw in some…read morenew thermal paste while he was in there because he noticed it was old. Took him 3 hours. Asked for $60. Please go to this man and give him more than he asks for. Next lowest quote I got was $240.

He's as good as yelp says he is. Fast, price is right, clear communication, thoughtfulread more

Joe is smarter and more capable than any Genius Bar agent I've ever met at the Apple Store.read more

Came in yesterday trying to figure out issues with my PC and Ron helped me out both times I stopped…read moreby. First was for a quote, second was because I needed Windows installed onto a USB since I didn't have another computer available. Ended up fixing the PC myself, but he still took the time to answer questions and point me in the right direction instead of trying to force a repair on me. That type of honesty is rare now. Real cool dude and patient the whole time. If you're trying to troubleshoot your own setup but still need help with software, installs, or just somebody knowledgeable to point you the right way, I'd recommend checking this place out.

They were very attentive. The quality of service was spot on…read more I would definitely go back again for my computer needs. I would recommend their services to my friends and family

10/10 I am very satisfied with their care and service. I called in about a crack on the screen of…read moremy 2020 Macbook Air. They were able to evaluate my laptop during my lunch period and gave me very reasonable quotes. I truly appreciate how straightforward and honest they were about pricing and the available options for repair. Apple gave me a high-priced quote to repair the screen in 1-2 weeks, and it was pricey even before installation fees and taxes. Manu (I think he is the owner) was able to quote me a great and reasonable price for the screen and installation, and they were even able to repair my screen the same day. Manu and his team are so friendly. The space is small but clean and welcoming. They even have a cute shop dog, Calliope.

Manu and his teams are absolute wizards, I brought in a computer that I thought was completely gone…read moreand they were able to fix it and at a reasonable timeframe. Also the fact that they do everything internally and to not send it out to another lab or shop is a lifesaver. 110% I'd recommend you come here for any of your fixes.