I needed a car trailer to rent at the last minute and U-haul had no car trailer for rent! I reached…read moreout to Diamond D rental last Saturday night and they indicated when can I go pick it up on a Sunday afternoon! Great price and service!!

From the owner: Locally owned and operated. Car hauler and dump trailer rentals. Give us a call today!read more

Not just trailer rental, the owner is a real pro and picked up my vintage bike quickly and…read moreprofessionally, delivering it to a mechanic the same day. Would definitely rely on him for all future bike hauling needs. Knows what he is doing. Also not crazy money for local service area in Austin.

Owners are very organized and have great customer service!! The trailer was in great condition and…read moreperfectly suited for our needs.

Excellent service! Took a chainsaw in that needed some…read morework and not only was everyone there so friendly and helpful, they got the job done and it runs like new! Thanks, Too Gunn!

Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.

This place is amazing!!!…read more After another company left me high and dry, I called PAC-Van and spoke to a wonderful front desk worker named Courtney. Within minutes she had all the paperwork completed, quote finalized, and shipping container scheduled for delivery within a very tight timeframe. The price was well within industry standard but their professionalism was through the roof. Why anyone would do business with anyone else for this type of work is beyond me. Great job everyone and a very grateful thank you to Courtney. Job well done!

I needed to have a 40ft insulated shipping container moves and could not find anyone with the…read moreequipment to move it. Pac Van was recommended and they were very easy to do business with! They were reasonably priced and when the driver Juan came out to move the unit, he was professional and very knowledgeable about his equipment and moved it easily! I will certainly be recommending them in the future!

I stopped in the New Braunfels location to rent a box truck for a move, and the obviously gay…read moremanager was curt. I guess that he was having a bad day. I rented a truck from Ryder and got good service.

Friendly people and accommodating. They were able to find me a truck when no one else in…read moresurrounding cities could. Only 20 miles from work (where we needed to use the truck), so fairly convenient location. Sometimes I fly in for a show or convention and we don't have a truck available, and this Enterprise location will be my first choice. I'm sure we will work together again soon.

Besides trailer rentals they sell trailer axle parts, tires and rims. I needed a spare tire and…read morerim for a new trailer and they had what I needed. They explained the 4 variations of the 5 hole rim and how to determine which one you have. They installed the tire on the rim in a few minutes at a reasonable price. Good experience.

Original review date: 05/02/2020…read more Sent my wife down there with my Touareg TDI (Diesel equipped SUV) with a factory tow rating of 7700 lbs to pick up a trailer so that we can move 2 queen beds and a dresser and the associated framing of the beds. Total weight should be under 4000 lbs with the trailer. This particular tow package from VW allows for weight distribution if necessary. It's in the manual and on the factory tow hitch sticker. The gentlemen told my wife that he "doesn't have anything" to rent since the Touareg has a "short wheelbase". The wife leaves and calls me. I tell her to turn around and go back. I tell that same gentleman (via phone call) that this vehicle is rated to tow a maximum of 7700 lbs from the factory and that it is a diesel equipped vehicle which enables the higher tow capability. He tells me that he "HAS NOTHING for that wheelbase." I ask him "So, you don't have any 6 footers, 8 footers, 10, footers as it sounds like you don't have 14 or 16 footers in stock?" He replies (via phone): "No, I have nothing at all. Have a good day". He hands the phone back to my wife and she get back into the Touareg. I ask her to snap a photo or two of everything he has on the lot at the time she leaves. She does. Attached to this review are the trailers that he "Doesn't have in stock" or "The wheelbase is too short"... I have in the past (going back to 2007), have showed up with trucks shorter than my Touareg, longer than my Touareg and the same size as my Touareg. No issues renting back then.....I guess this guy knows more than VW, the dealership, and me....but I suspect if I show up with the F450, I might get either a "that's too big of a truck for the trailer" or "Sure I will rent to you". This is not my first time at this business nor do I appreciate being lied to by this business. Guess this guy doesn't want to rent to anyone who doesn't have a dedicated HD truck or a truck that "looks like it will tow his trailers". Guess this will be the last time that I take any vehicle over to him to rent one of his trailers. For reference, VW (the manufacturer) does state that these vehicles can easily tow 12 foot trailers but do NOT recommend trailers beyond 24 feet so long as the tongue weight, total weight and load is all under the limit and properly distributed. To the owner, do not bother trying to talk you way out of this ....I know from speaking with your spouse on the phone prior to sending my wife over that you had some things going on, hence the limited hours. Understand and respect the situation. I don't respect the lies or deception.

Great experience with these guys. They went above and beyond at a great price too. They helped…read moreclean out my backyard and also picked up bulk dirt for me since I don't have a truck. It saved me alot food time and money. Will use again.

From the owner: At BigTexJunkRemoval, our goal is to deliver dependable, efficient, and eco-conscious junk removal…read moreand relocation services throughout Austin and the surrounding areas. We offer a wide range of solutions—including full-service junk hauling, eviction cleanouts, valet trash pickup, dumpster trailer rentals, residential moving, and estate cleanouts. Our mission is to help clients take back their space with confidence, while providing top-notch service with respect and care. Focused on sustainability, innovation, and customer satisfaction, we make it our priority to handle every job with ease and professionalism.

We had rental unit with Thermal Trek for our beef. Thermal…read moreTrek advised us to leave the unit on their Liberty Hill lot because they have 3 phase power. They assured us they would monitor the temperature and make sure it stayed at 10 F. Every month our invoice stated "maintain temperature at 10F". We went to fill an order and temperature was 92F and $16,000.00 worth of beef was ruined. We tried to recover our losses but owner was belligerent and ultimately the fine print in contract states they are not responsible. You CAN NOT TRUST this company to do what they say they will.

From the owner: At Thermal Trek, Inc., we carry a variety of refrigerated trailer sizes to fit all of your storage…read moreneeds. We understand that truck rentals can be bulky and expensive. For this reason, we offer trailers that are small enough to be pulled behind any van, truck or full-size SUV, yet large enough to protect all your perishables. Our trailers are applicable for a variety of stored and transported merchandise: baked goods, beer & wine, ice, dairy products, electronic equipment, medical supplies, flowers/plants, fresh or frozen goods, "hot shot" delivery items, and seafood. Call us today!

Very nice product and the customer service was great too. We loved the van that we rented. It was…read morevery comfortable and the windows allowed our guests to look out over the hill country as we rode to dripping Springs.