We used Storagemax to rent a U-haul trailer for a family vacation. Staff were very friendly…read more Check-in and check-out went without a hitch (no pun intended). Trailer was in great shape and worked wonderfully! No complaints at all!

Staff; (owner?) extremely rude and baligerent towards me in person. I called ahead of time 48 hours…read moreto make sure this facility could accommodate my size vehicle (64 feet long) and that they had the unit I was looking for. I was told over the phone that they did not have any space but I could pick up the uhaul and there would be enough room to maneuver in and out of the facility. When I arrived no one had a record of my phone call or the reservation. Ok no problem let's just do it in person. I was loading a uhaul 5x8 on a flat deck trailer along with two of my family members cars, so we only had one vehicle to drive back to Georgia. The gentiman didn't know how I was going to load it up seeing that there was no room. I asked if I could drive through the enourmosly large gate into the enourmosly large lot and turn around. This is when the attitude came out. I was told that absolutely not you can't. When I questioned the man as to why, plenty of room, I was given the simple answer "I said no". No willingness to help out a customer, no willingness to provide customer service: I was treated like a child, talked down to in a manner I would never treat a stranger let alone a customer. Luckily a delivery truck was unloading in the street ( I'm assuming they don't let him use the lot to turn around in either. He stopped traffic so I could back out and I went down the street to Hutto and was taken care of there. I will never recommend this place to any one ever due to the owners terrible attitude and the way I was spoken to and treated. Even after me stating "hey man it's ok I get it I'm leaving now, no need to be ugly", he still hurled insults and negatives. I will be reporting this to uhaul as well. Edited: I also drove 30 min out of my way to come to this specific facility due to lot size and ability to get truck and trialer in and out of.

Friendly, honest, easy to work with, and did a great job cleaning our carpets. We would definitely…read morerecommend Symbol of Quality and will use them again in the future.

Highly recommend Symbol of Quality! They did an amazing job cleaning the dirty tile and grout in…read moremy kitchen! I'm especially pleased on the cleaner and process used to protect my tile. They also are very careful to protect your baseboards...very good about covering wood flooring when coming into your home.

Very happy with the service and sales of there products. Even after the sale we needed a…read moremodification to the building and they were prompt and fast with the assembly.

Stas and Phillip were extremely efficient and their customer service was excellent. They moved…read moreeverything extremely fast AND hung up a huge TV!

amazing moving crew!! highly recommend. very fast and very professional. they moved me from San…read moreAntonio to Austin and it was a breeze.

It is TRUE BLESSING to have Mr. Hector help us in our journey. He has been very professional,…read moresupportive, extremely Communicative, helpful, there are no words to express how truly grateful and blessed we are to be do business with him and we will continue to keep doing business with him. Thank you so much.

I have used Bin There Dump That numerous times over the years at my house. Requesting a dumpster…read moreonline is easy and they email you almost immediately to confirm. I think I was able to get one about 24 hours after my request the latest time I used them. They are very careful with your driveway (I have really expensive pavers... I TRUST them!) I was clearing out a bunch of stuff that I had inherited and / or collected that Goodwill couldn't or wouldn't take. Sometimes you just gotta toss stuff, and I will always go to Bin There first! Thanks guys

This place is amazing. I reached out to Bin There Dump That to get a dumpster before we move. They…read morewere kind and helpful. When I had some confusion over what I ordered and what the price was, they were quick to respond and accommodating. They honored the price and apologized for a miscommunication. I truly feel that great service is in how a company responds to these types of things, and BTDT really took care of me. I would recommend their services to anyone. Thank you!

Security Self Storage N Lamar! Do Not Store Your Stuff There! The Office Is Always Closed! They…read moreNEVER Answe The Phone Nor Do They Return Email Or Phone Calls! The Property Has Homeless People Wandering The Property At All Hours Of The Night.Ti Which They Deny And Do Nothing About! All The Reviews About Lock Outs Are True As Well! They Locked my Unit Then Went On Vacation! I Was Locked out of my Unit For An Entire Week Because No One Was There To Take My Payment! They Then Wanted To Charge Me Late Fees For The Week They Were Not There To Take My Payment! I Called Corporate And They Agreed I Needed To Pay Late Fees For The Week No One Was There To Take My Payment! They Threatened To Sell My Stuff If Those Late Payments Were Not Paid That Day!!!! Don't Get A Unit There!!!!

This was my first, and will probably be my last experience of using an outdoor climate-controlled…read morestorage unit. My intention with this review is to inform you of things I've learned from using Security Self Storage on S. Lamar. 1. I chose this particular facility because the location was convenient for me and the rates were lower than an indoor climate-controlled storage unit. **What I've learned is that outdoor storage units are more open and accessible to vermin and mold. This means your items can be chewed on and scratched up by critters (rats can file down their teeth by chewing on the corners of pieces of wood, like your furniture!). 2. This storage facility requires you to buy your first month of insurance from Xercor (Old Republic Insurance Company), which is self storage tenant insurance. The premium is $10 per month. After the 1st month of using Xercor, you have the option to switch to any personal insurance you may have. **Xercor is there to give you a false sense of security for your belongings. If you file a claim, don't count on them doing anything except giving you the runaround and requiring lots of repeated work from you. It took me months to get through their process and had to send my claim (paperwork & photos) 3x before they could even find them (I eventually had to send my paperwork by "snail-mail" & suggest they check their spam folder for my photos -- which they eventually found) only to tell me that "the burden of proof has not been met". I was also told I did not follow the appropriate step of contacting the facility manager first -- which is not true. It's the 1st thing I did (I pulled up my cell phone record to show the exact date & time). I had spoke with the assistant manager, who told me to contact Xercor. Both Xercor & the facility manager (who I was able to speak with once she was back from vacation) used that infamous non-sequitur reasoning of "well, no one else has reported that". So I guess that means I'm lying? Not everyone is willing to or has the time for this level of hassle. Unfortunately, there's not much a consumer can do except for filing a complaint and a review. 3. Spend the extra money for an INDOOR facility (NOT AN OUTDOOR) - SERIOUSLY!!! I know moving/storage can be costly, but we had thousands of dollars worth of items negatively impacted. Even if Xercor had approved my claim, the coverage is up to $400 (after a $100 deductible). Here's what Xercor's marketing team came up with for their brochure: "Peace of Mind - It is convenient. Your belongings are covered the moment you elect coverage and pay your premium." Such a joke!!

Jo is extraordinarily kind + helpful. I'd never used storage before and was utterly clueless when I…read morewalked in about what I needed - she was efficient + kind + sorted me out with minimal fuss. I suspect I'm going to be disappointed by all future storage service by comparison! V. Useful to have a lorry available free for your 'move-in' - saved a lot of time and drama trying to use a truck to move large items of furniture... Clean, Easy access storage + excellent service right around the corner - we are very happy with it!

The rates keep going up! Every few months, we started at $79 a few years ago & just seeing rate…read moreraised AGAIN from $129 to $174! Same small unit.