Friendly, fast, great service. The owner we very helpful and kind. Highly recommend.. Great cheap…read morestorage

Kim was great very attentive. Got me set up with my unit very quickly and also has a great sense of…read morehumor. I had a great experience today.

Awesome service and great price! Very large capacity containers that will hold a lot.read more

With so many corporate storage chains today, this is one of the few remaining real businesses…read morearound. The space you get is spectacular, no big frills but all of the little very important things. In 3 years, I've never had a single problem with my storage, through storms, snow and heat waves. The manager is personal and friendly, there right away when you need help and never to be seen when you just want to take a bunch of stuff to your storage unit in the middle of the night. The prices are exceptional for what you get and you get a guaranteed price forever as long as you stay. If you're a competitor (I've used many), please call the person who runs this and offer them as much money as it takes to learn how to correctly run this type of business.

Shana has been very helpful. I have other facilities to look at, but the unit I need is availableread more

From the owner: Tillman Self Storage (formerly Carriage Hills Self Storage) is a trusted, family-owned business…read morewith over 20 years of experience providing exceptional customer service, consistently competitive pricing with a commitment to fair and reasonable rate practices, and clean, secure storage solutions. We specialize in convenient drive-up storage units, with sizes ranging from 5×7 up to 12×35. Unit availability and sizes vary by location across our three properties, allowing us to accommodate a wide range of storage needs. All units offer direct vehicle access for quick and hassle-free loading and unloading, making it easy to store anything from household items to large equipment. With three convenient locations—Cedar Park, Hudson Bend Road, and Doss Road—we proudly serve the surrounding communities. We also offer outdoor boat and RV storage, providing a reliable solution for larger vehicles at our Doss Rd location. Our facilities offer controlled gate access, well-lit with LED lighting, and designed for security and ease of access. We offer both short-term and long-term rental options, giving customers flexibility to meet their storage needs. At Tillman Self Storage, our focus is on making storage simple, secure, and stress-free.

Excellence place, friendly help, and easy access in Round Rock…read more Easy to find between Harley Davidson and Ikea on the frontage rd N-I35.

My boyfriend and I just moved to Round Rock from out of state and were in need of a storage unit…read more We needed one that was outdoors and on ground level for easy drop-off and pick-up access and luckily this was the first place we called to inquire. The gentleman that assisted us were very welcoming and friendly and they had a great promotion for a 5x10 storage for $49 a month so we took it! Also, we had our u-haul trailer that needed to get dropped off at another location, but we were able to drop it off at Storage Max which saved us time and made it so much easier! I highly recommend to come here, great service and great staff :)

Only giving 1 star because I have to. DO NOT RENT HERE!!! GM argued that I did not make payment in…read morewhich I did, GM Jose Vargus refused to give me District Manager name or phone number. She stated that she wouldn't be able to speak with me. A lien has been placed on my storage and I have proof that I have paid the bill. DO NOT RENT HERE!!! Called DM and it's 30 minutes later, she still has not called back to handle an escalation. Again, DO NOT RENT HERE!​

Frauds. I don't have a storage unit with them. In fact, I don't have a storage unit with anyone…read more Nevertheless, they managed to get hold of my bank account number and debit my account. When I called to get them to look into it and reverse the fraudulent charge Jose, who claims to be the General Manager, told me "I didn't do it, it's not my problem."

I searched all the Storage units in Wells Branch and came to Public Storage on Owen Tech because of…read morethree things; the location is in my neighborhood, the security is superb and the staff are AWESOME! I first met with John before Christmas who showed me the facility and was so personable and energized about the place that he just made me want to belong. He showed me the security features, told me that he does a property check several times a day, showed me the type and size of unit I was interested in and thanked me for giving them an opportunity to serve me. I reserved a unit online to get the special pricing (recommended) that same day and John called me when he saw the reservation come through to make an appointment to complete the application. He again thanked me for choosing Public Storage. I went in yesterday for my appointment and met Trena the onsite manager. She was so friendly and personable and gracious, escorting me to the unit (the same 10x5 (which is shallow but wide for easier access) that John had shown me) to place my lock; showing me how to set it and make sure it was locked. When it came time to complete the application and pay she discovered that in my haste to reserve online I had inadvertently reserved a 5x10 which is deep and narrow instead. I double checked my online reservation confirmation and sure enough I had made a mistake and reserved the 5x10. She said the 10x5 would be more expensive than the one I had reserved so I went online to see if there was a 10x5 available for the special pricing; there was not. I explained that a 5x10 would not work for me because I need ready access quite often and stacking things deep in the back meant removing lots of stuff to get to the things in the back, where the shallower but wider unit would allow easier access. She spent a few minutes looking around the available units and VOILA! found one for a couple $$ LESS than the one I thought I'd reserved! She is AWESOME! This kind of personal service is missing in most businesses these days and is especially refreshing to find in my back yard. Both John and Trena exemplify Great customer service and Professionalism. If you need a storage unit in North Austin check out Public Storage; I think you'll agree!

Robin was a very nice & prefessional worker who was very helpful as far as customer service…read more However, I don't understand why I have been a long-time customer and my rate has went tfrom $150 a month to $300 a month. Is this a punishment? Is the economy that horrible that you have to charge me double? I will definitely be moving to another storage as soon as I can. This is not how to keep customers and I will definitely spread the word. I can't believe this is what it has come to- greed.

Previously wrote a 5-star review for Stor Self Storage, in Pflugerville Texas, several years ago…read more Stor has continued to provide exceptional service and made several major facility upgrades. Thought it was time for a follow-up progress report. My company has been using Stor's services for more than eight years. Throughout the entire period, services have remained constant. Stor has consistently been the best overall value we've ever found, 24/365 gated access, well-lit facility, video surveillance, clean warehouse campus, and unattended package acceptance services. Since my last review, Stor just installed a high definition video surveillance system, re-striped the drives, upgraded all the lighting - both interior and exterior, added aluminum rub rails in all hallways, and purchased new carts for transporting belongings from vehicle to interior unit. Seldom do I enter the property where the staff isn't out cleaning, performing maintenance, and inspecting the property. The manager Shannon, plus her staff, are still super friendly, and still perfectly maintain the facility. Yelp needs to add more stars to their rating system for businesses like Stor.

Gross! All our stuff was infested by crickets. I Keep…read morefinding dead and alive crickets everywhere in our new house thanks to this place. Should really look into pest control. Our bed and one of our rugs was ruined due to brown spots that I'm assuming came from the bugs. They didn't even seem to care! Paid them too much to have my stuff ruined and have to deal with this.

I had my stuff in storage for a few months here, and the office staff was a pleasure to work with…read more Always very straightforward, looking out for their customers and explaining policy clearly are all excellent bonuses I'm proud to vouch for this location. Only improvement; readily available carts (sometimes people steal them and take them across the property) thanks guys!

My experience with Public Storage in Austin has been unbelievably frustrating…read more I rented a unit approximately 24 hours before my scheduled move-in. The manager called me personally, confirmed the rental, provided my access codes, and gave me my unit number. Everything appeared to be ready. When I arrived with my movers, I discovered I could not access my unit because the elevator access had been programmed for the wrong floor. This should have been a simple issue to correct. Unfortunately, there was no one on-site to help. I called the Public Storage customer service number repeatedly--at least 5 to 7 times--and left multiple urgent requests for a callback. Despite explaining that I had movers on-site and was unable to access the unit I had rented, no one responded. More than 24 hours later, I still had not heard from anyone. As a result, I was unable to move into the unit I had already paid for, while my movers stood idle at approximately $200 per hour. What should have been a routine move-in became an expensive and completely avoidable disaster. The most disappointing part wasn't the original mistake. Mistakes happen. It was the complete lack of support afterward. If someone had simply answered the phone or returned a call, the situation likely could have been resolved quickly. My takeaway is this: Public Storage was extremely responsive when I was renting the unit. Once they had my money and a problem arose, I was effectively on my own. I would strongly caution anyone considering this location to understand that there may be no on-site staff available when you need immediate assistance. If something goes wrong on move-in day, you may find yourself unable to access your unit and unable to reach anyone who can help. That's not a risk I would take again.