Best storage experience I've had…read more The facility is clean, climate-controlled, and extremely secure. You need a code for the gate, building door, and elevator, which gave me total peace of mind. None of my belongings were ever touched or stolen. On top of that, the pricing is very reasonable compared to other options in the area. If you're looking for safe, affordable, and reliable storage--this is the spot.

I needed help due to a defective combo lock. No one on site during business hours. The scan for…read morehelp leads to an automated call system where you never have the option to get an agent. The app is just as bad. I had to break my lock and before I could get back with another lock, they put their own lock and make it difficult by having to get them, there seldom there, to go and exchange locks. And then they wanted my son who initially set up the account with my information and payment to have to authorize. i am authorized to use.

I just want to take a moment to thank Madeline for all of her great help and work at my new storage…read moreunit. She is VERY polite, went above and beyond to accommodate me and explain EVERYTHING to me. She was very thorough and although I know that she was in training, her personality is that of a true customer service representative. I have no doubt she will go far with the company. I also wanted to thank PJ (I believe those are he initials) I think she is a manager, the one who was training Madeline, anyway, she too was a great help and even offered some professional storage advice, to make my space work better for me. Thanks! Side note, I accidentally broke a glass top and it shattered. Madeline was walking by and I asked her if I could borrow the broom and dust pan in her hand and instead of saying yes, she insisted on cleaning it up for me, so that I could keep unloading my truck. It had to have been 11o degrees plus that day. I really appreciated it. Keep up the great work.

It is the easiest process getting a unit from them. Unfortunately they are not on top of their gate…read moremaintenance & wanted to do a 30% increase in my rent after 5 months. 4 times in one month of me going to my storage unit the gate was wide open. I reported it being stuck open and it was never fixed. When I vacated the storage unit, I used the live assistant kiosk to inform them of me moving out. I was told it was taken care of and to expect an email with the cancellation of my account within 24 hours. This was on the 30th of the month. Checked my email & Public Storage account 24 hours later & there was no email and my Public Storage account was still active. Luckily I still had 1 day left in the month before they overcharged me on an empty unit. I called the property, no answer: called the customer service line, no option for moving out; tried their live chat and finally got a link for moving out which brought me back to their app. I have " scheduled" a move out date through their app, fingers crossed this works.

It was my first time using U-Boxes for moving and it went very well! I placed an order online and…read morereceived follow up calls, texts, and email to confirm appointment dates and times. Then, on day prior to U-box drop off, I received a text from this location with a 3 hour time window. The boxes were dropped off on time. After it was all loaded, they came back the following day to pick up the boxes; all done with out me having to be there. The boxes were then transported to my final destination in Denver. The boxes were in excellent condition and was clean on the inside. It came with 2 dozen moving pads per box. I would recommend looking into renting these for moving or simply just for temporary storage.

I see all the bad reviews for this location but I have to say my experience has been fantastic!…read more I reserved a 10' truck and got a call a couple of days before that they didn't have one. The guy then promptly offered a 15' for the same price! Heck yes!i was moving from a Town home to a house and the extra room meant less back and forth! When I signed up the system wanted to charge me by the mile (I didn't have a lot of distance to go so I did it)... when I got there the guy fixed it to a set amount no charge! Literally he could have left it and I would have just paid but unsolicited he just corrected it in the system and saved me the money. I got there to get it and because I had done all the prework on line it took like 5 mins to get my truck. The guy was great even with a bit of a computer slowdown, it was fast too! I basically got my 15' truck for 4 days and an appliance dolly for under 100$! And didn't wait at all. How could I not give a great review!!

Collin and Steve are great guys and not only that they're honest with me so far. Their rates are…read moreextremely low for this area and the units are new and clean. I'm able to move two units I have elsewhere into one and still save $200 per month!! This is a family owned business (so far). If they ever sell out to the big guys, I'll be gone.

If you need a storage, this is your place. It's super clean and very safe! The guys in the office…read moreare super cool and professional. This is worth your time and money. They have an RV dump station, a cleaning station and free ice. Go check it out.

Excellence place, friendly help, and easy access in Round Rock…read more Easy to find between Harley Davidson and Ikea on the frontage rd N-I35.

My boyfriend and I just moved to Round Rock from out of state and were in need of a storage unit…read more We needed one that was outdoors and on ground level for easy drop-off and pick-up access and luckily this was the first place we called to inquire. The gentleman that assisted us were very welcoming and friendly and they had a great promotion for a 5x10 storage for $49 a month so we took it! Also, we had our u-haul trailer that needed to get dropped off at another location, but we were able to drop it off at Storage Max which saved us time and made it so much easier! I highly recommend to come here, great service and great staff :)

If you are in need of a SAFE storage unit in or around the Hutto area with great customer service &…read morenice prices. YOU HAVE FOUND IT~~THIS IS YOUR PLACE!! I have rented from them for over 4 years and I have not one bad word to say. The are very understanding, helpful kind and courteous. Dylan is a great pleasure to work with! They have been helpful when I have had any issues they have worked with us and have been great problem solvers with awesome answers. Thank you, Yvonne & Xavier

Best cubesmart here in Williamson County. The girls that work here are the best. Always…read moreprofessional always responsive always keeping the community clean and upkept. If you need a place to store your goods here is the place to store your precious belongings!