Good honest smart guy that knows his stuff. He sold me (& set up) a used computer a couple years…read moreago. It still works great! I really believe that his work is worth more than he charges.

Corey set up a new laptop and printer for me last year in short order and at a surprisingly low…read morecost. For some strange reason, the other day I lost my browser and had no access to anything on the computer (I'm a senior and know nothing about computers). Corey responded to my call quickly to set up an appointment and he came to my house and was amazing in getting everything back to where it should be. I highly recommend Corey at Napa Valley Computers if you need computer assistance...super nice fellow, extremely knowledgeable, efficient and very reasonable in price.

I hired CEG in the spring for my studio's urgent digital maintenance needs. I paid $1,000 for a…read more"full assessment" and a recommendation for a new RAID system (a $10K+ emergency). The service was an absolute failure: Zero Urgency & Unprofessionalism: It took MONTHS--not days--to get an equipment estimate, despite being hired for quick response. There were constant delays, missed deadlines, and all-around poor communication. Hidden Fees & Massive Overcharge: Their final quote was a shocking $19,000--nearly double the initial estimate. A closer look revealed an undisclosed, hidden surcharge on all hardware, and $1,600 more than B&H Photo for the main RAID system. Rude Management & Illegal Practices: When I called to question the surcharges and ask for my $1K fee back, the supervisor was rude and condescending, defending the "normal" surcharges. Admitted to Illegal Recording: Most alarmingly, the person I was speaking with admitted on the call that he was illegally recording the conversation without my consent, only stopping the recording midway through. As California is a two-party consent state, this is a clear violation of state privacy laws and demonstrates a complete disregard for ethical and legal business conduct. I would advise everyone to steer clear of CEG. They overcharge, hide fees, lack professionalism, and engage in deeply questionable business practices. Jim G.

I had reached out to CEG to replace an iPhone battery (thought it was swollen), they quickly got me…read morein the same day for a drop off repair. Ends up it was the screen that had come detached and needed replaced. Unfortunately the cost of the repair was more expensive than the worth of the phone. So they were able to put it back together, better than when I dropped it off, and didn't charge me anything. Everyone I spoke with was friendly and courteous, definitely first class service. For any computer or smart phone repairs I know how to call first! The folks at CEG rock!

I have not found anyone who understands the inner workings of Apple's Macintosh and has always…read morefixed any problem I've had. Don ordered my last Mac and was extremely glad I went through him because he saved me money by handling the order. PS: doesn't charge a fortune. A satisfied client Jim Hilsabeck Napa

Don knew how to sync my printer and computer; checked my computer for un-needed, unwanted,…read moresuspicious files. He was timely and his fee was justified by his great work. I'll be checking in with him in the future.

I came to Computer Corner to have my computer updated. The gentleman that owns the shop is very…read morenice, patient and knowledgeable about computers.

My neighborhood shop sent me to Computers Corners. My 2017 Mac laptop just stopped working and…read morethere were some files I need that hadn't been backed up. In short, Bassem at computer Corners diagnosed the problem as the motherboard but was able to retrieve all my files. I just finished transferring them to my new set up. What seemed like the bleakest day was saved. It was interesting to watch him work and try various solutions. In the end, he saved my files and gave me advice on what to get next and how to use Time Machine for backup. The process was reasonable too.

Finished sooner than expected, the fix was found, and the final cost was less than anticipated.read more

Knowledgeable and honest. Respectful and courteous. Explained issue and alternativesread more

The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Rob was extremely professional and helpful. He communicated very well through the whole process of…read morerepairing our laptop and his prices are beyond reasonable. Our laptop is working better than ever and he was able to save all our 10 years' worth of documents and pictures. We highly recommend this business and are thankful for Rob's problem solving skills.

Took my sons Dell Laptop 1 week ago Rob gave me an accurate honest estimate and told me it would be…read moreready in 7 days. He kept his word fix my son's laptop and kept his word on how much it would cost. His business is clean and I will take my computers in the future to Rob again.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

Matt responded quickly to my request. Gave me some helpful advice on the phone and then came here…read moreto help with one problem that I could not resolve myself. His rate was completely reasonable. I will absolutely call him again for future in-home network needs. I recommend him to anyone needing network help - especially as this stuff gets more and more complicated! Thanks, Matt!

Professional, affordable and fast! Matt was great, figured out my son's laptop issue, replaced a…read morebroken hard drive and now my son can go back to do his favorite thing, gaming! Thank you Matt!

My son's computer is supposedly a gaming computer but we've realized it has very little space to…read moredownload the games. I brought it to Nerd Crossing to get their opinion. They were really helpful- even if their advice wasn't what I wanted to hear! They explained the situation in very simple terms and helped me understand the options. They were also very COVID-19 conscientious with all the precautions in place. Next time I have a computer issue, I will be back!

Nothing worse than your computer going down, had previously had the great employees at Nerd…read moreCrossing make a repair a few months ago. Then on Monday my printers refused to print. Called Eric on Monday, he came out to my office, discovered the problem, and on Thursday set up my new computer saving settings and bookmarks, etc. Can't recommend this firm higher, on a scale of 1-10, they are a 20. Quick timely response time, reasonable rates and a pleasure to deal with. Eric is a rock star.