Took my Dell tower in after I got the blue screen "your pc needs to be repaired". Josh and Kurt…read morewaited on me and fixed the problem, and also did some updating. Would definitely use these guys again.

Good service and was able to recover an old hard drive of mine. We're super communicative on…read morepricing and was surprised at the final sticker price. Would use them again.

Called to see if they could do a diagnostic on a 12+ year old Mac. They took the Mac same-day, did…read morea free diagnostic within 2-3 days, and the fix was a pay-only-if-it-works setup. Excellent service overall. Shop dog is adorable!

I needed a new space bar key on my MacBook. I knew this was not an easy fix, but Josh was…read moresuccessful and got it done in a couple of hours. I will return when I have any future issues with my MacBook.

Nick, Robert and a young lady assembled an awesome desktop with solid state drive and necessary…read morememory for me. They were able to recover pictures and data from the hard drives from my non working Windows 10. And when I had questions, Nick was so knowlegabe, helpful and patient with all my questions. I highly recommend their service.

A rare repair shop that still believes in care, patience, and competence…read more Custom Computers is the kind of computer repair and data recovery place you dream about. I recently availed myself of their services and am so glad I did. After my old laptop died mid-work week, I was in a panic and didn't know what to do or how I'd retrieve my data. Custom Computers was recommended to me, and in a panic, I brought in my dead Dell. I spoke with Nick -- friendly, professional, patient, and deeply knowledgeable. He listened carefully, took notes, and reframed my crisis in practical terms. He even told me what compatible systems he had on hand that might serve as inexpensive replacements, then clearly laid out what he could definitely do, what he might be able to do, and what was less likely but still possible. I thanked him, left my laptop, and told him I'd be in touch. When I finally decided to purchase a new system with custom specs, Nick simply said, "No problem." He asked me to bring in my new machine when it arrived. Throughout the process, the woman who answered the phone and Nick's colleagues were always fast, friendly, and passed along my messages promptly. My new system took an inordinate amount of time to arrive, but when it did, Nick had everything running: all my data transferred to the new SSD, my old desktop restored, and my files where I could find them immediately. For practical purposes, I could start using my new system right away. The rest was just my own setup and adjustment -- made much easier because of Nick's thoroughness and persistence. And the cost? Unbelievably reasonable. If I could give Custom Computers more than five stars, I would. If you value precise one-on-one care, real customer service in this age of indifference and hustle, or -- like me -- you're an academic but not particularly computer-literate and just need some hand-holding through a crisis or glitch, this is absolutely the place to go. Their quality, friendliness, efficiency, and first-rate service have made me a customer for life. In an age when everything feels disposable -- devices, service, attention spans -- it's good to be reminded that some people still know what they're doing, and still care enough to do it right. Maybe that's a small thing, but these days, small things matter.

Saved the hard drive from my dead laptop and put it into another laptop. Quick, easy, and fair…read more Recommend.

I called asking them to fix a problem with my laptop. Unfortunately, it's a problem with the laptop…read morewhere as the laptop is "totaled". ($300 laptop). They gave me alternative options to work around it, which after researching would've worked on other laptops - just not my specific model. Overall very friendly, helpful and most importantly honest.

If I could give the guy more stars I would because he was really friendly and fast!! I thought I'd…read morebe without my computer for about a week and got a call yesterday saying "hey your device is ready" and was surprised how fast the repair was. If you are looking for a place to repair your computer definitely come here it's worth every penny.

Son dropped his MacBook Air causing the upper one third of his screen to be a scrambled mess…read more Rizwan quoted me through yelp after I sent him the serial # of the MacBook. His quote was reasonable compared to others and he replaced the screen in about two weeks! Great job and thank you.

Great help from knowledgeable folks. Friendly staff and a good price for service, I'll return to…read moreCantrell's next time I need computer repair.

By appointment, best so they focus on your tech needs. Fair prices. Definitely the place to take a…read morecranky laptop. Also got help with my C: drive space needs for less and they knew what they were doing versus my brilliant idea. Computer innards have changed and my knowledge was behind the times. Glad I ran my idea passed them, saved frustration, time and dollars.

I stopped by here with my new laptop for what turned out to be a non issue. I won't go into the…read moreboring details but the tech did a great job of explaining to me that I didn't have an issue after all. I'll definitely be a customer should I need their services in the future.

My old Bose CD player wouldn't play CDs anymore and then wouldn't play the radio either. It needed…read morenew parts and more. Computerland had to do quite a bit of research to fix it and they managed very well with it. The repair was completely successful and it now works as well as when it was new.The rattling and noises are gone and it plays CDs without a hitch. The price was very fair; they restored this expensive machine to my full satisfaction.

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.

These guys are awesome! A pleasure to work with, were willing to work with my budget, gave…read morepractical suggestions based on their experience, were incredibly prompt and punctual and responsive to my questions and concerns. So glad I found them.

Very helpful and knowlegeable Mac repair shop. They diagnosed my issue within an hour or two. And…read morethey didn't charge me anything for the diagnosis. Highly recommend!

I was impressed with all the 5 star reviews so I decided to try this place since I was looking to…read morefix my laptop that wasn't charging. This seems to be a common problem among those who posted a review. My laptop just wasn't charging and I was getting an error message on my screen. Anthony Russo helped me by experimenting with several cords he had and he concluded it was the box of my charger that was bad. Fortunately he had one that worked for my laptop. He was able to diagnose and give me a new cord in less than half hour for $30. I'm glad to finally get this fixed. Anthony Russo has a kind demeanor and easy to talk to. I highly recommend him with any computer problems you have. The business is located on the 2nd floor of the building and even though there is supposedly a garage nearby, I was able to find street parking and fed the meter (4 quarters for half hour).

My son's computer is supposedly a gaming computer but we've realized it has very little space to…read moredownload the games. I brought it to Nerd Crossing to get their opinion. They were really helpful- even if their advice wasn't what I wanted to hear! They explained the situation in very simple terms and helped me understand the options. They were also very COVID-19 conscientious with all the precautions in place. Next time I have a computer issue, I will be back!

Nothing worse than your computer going down, had previously had the great employees at Nerd…read moreCrossing make a repair a few months ago. Then on Monday my printers refused to print. Called Eric on Monday, he came out to my office, discovered the problem, and on Thursday set up my new computer saving settings and bookmarks, etc. Can't recommend this firm higher, on a scale of 1-10, they are a 20. Quick timely response time, reasonable rates and a pleasure to deal with. Eric is a rock star.