I have been coming to this location for years. I have never had any issues with customer service. I enjoy and look forward to coming to get my nails and pedicures here. Staff is always pleasant and fun. My nail tech always understands the assignment every time! :) read more

I do not recommend this place. I have given this business more than one chance, but unfortunately, my experiences have been consistently disappointing. The two ladies at the front desk were very rude and unprofessional. When I explained what I wanted, they were dismissive because they did not agree with my preferences. If I am paying for a service, I expect my requests and preferences to be respected. Unfortunately, the customer service was horrible, and I left feeling frustrated and dissatisfied. I would not recommend this place based on my experiences. read more

Always come here for a full set, fill ins and pedicures, staff is always super nice, everytime i go i leave loving my nails and pedis read more

TN Nails - short taper square - Nail Salons Near Me - Elgin, Illinois

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I visited your location three times and was treated rudely each time by the lady at the front desk. Her attitude was unwelcoming and disrespectful, which made the experience very uncomfortable. I've also called to ask about a polish change for my daughter, and again, the tone and attitude were unnecessarily rude. Being told it would be $30 for a simple polish change right after she had just gotten her nails done was frustrating, especially when it was just a matter of not liking the color. The only reason I've continued coming to this salon is because of the young lady with the black glasses who does my pedicures and manicures. She's always sweet, professional, and does excellent work. Unfortunately, the consistent poor customer service from the front desk has made it difficult to continue as a customer. read more

Very rude experience. I simply called to ask for an appointment to remove my nails, and the receptionist cut me off, saying "sorry, we don't have anything, call next week." I was still speaking when she abruptly hung up on me. This all happened right after she asked if I was only removing my nails, which made me feel as though the service wasn't valued because it's not as expensive as others. That doesn't justify such unprofessional behavior. I normally don't leave reviews, but this experience left me very upset. read more

I just moved from out of state and was looking for a nail tech. I walked in for a gel manicure, despite some of the reviews on here. I was welcomed in by a smiling face and quickly sat down. Kim made me feel so safe and welcomed. I am very careful and picky about how a nail tech does my nails due to a bad past experience. She listened to my concerns. She listened to my ideal nail color. Kim truly was amazing! I will definitely return. I made an appointment for a pedicure. read more

TN Nails - DND #82 with chrome. - Nail Salons Near Me - Elgin, Illinois

I love this nail salon. The people are very friendly and they do a great job. I will definitely keep coming back. I always go see May or Roshanda or Mary. Everyone is good and very friendly! read more

TN Nails - Nail Salons Near Me - Elgin, Illinois

They did a good job. Very nice. Clean. Reasonable price. Easy to walk-in. Chair massages.

Highly don't recommend this business. I attempted to get my nails done as a walk in customer since they so advertise WALK INS ARE WELCOME, and unfortunately I was turned down. All 4/5 workers were sitting around with their feet kicked up on their phones and denied me service! I'll never be returning! read more

Terrible salon save your time and money go somewhere else. Made me bleed in three fingers and the tech continued to be rough after I told her it was painful. It was so terrible I couldn't finish the manicure. They charged me 25 dollars to cut my fingers and some cuticles. Horrible horrible salon. Would give zero stars if that was an option read more

TN Nails - Just one of three fingers they made bleed - Nail Salons Near Me - Elgin, Illinois

Horrible! The place is not neat at all and my nails did not last more than two weeks. I usually get a manicure with my nails and they dis not ask me. Had my powder dip nails done two weeks ago now I have three nails that have broken and one that it chipped off. I have never had this happen to my dip nails before. And most of them are coming off my nail. Do not go here! read more

TN Nails - Broken middle finger nail. The nails are too thin. - Nail Salons Near Me - Elgin, Illinois

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I been going here because is close to my house , I heard this ladies speaking Cambodian , their language and laughed. My feeling was always talking about us the customer , but not sure . Very rude ladies , they feel like doing a favor to me taking me , wrong I was paying . I feel like paying to much after they remodeled the place . The wife of the owner very rude . She put a color I do not want today in my feet when I ask her why that color she get upset saying is what I ask , wrong ! I let her put and I paid but never coming again . I told her I do not feel like coming back back and thank you for your service . She responde very rude nice never come again !! I will not for sure . read more

These people are thieves, was getting nails done with daughter overcharged me $60. If my daughter didn't tell me I would have never known. Went back and they openly admitted stealing from me. Buyer beware. read more

I never post a review & I had to this time, I've always loved coming to TN nails never had a problem until the guy with the dragon tattoo on his left arm hurt me so bad! First of all I always get dip powder & this was not how I've experienced he put the gel on and powder after and looked so clumpy!! I'm like alright I'll trust the process since I've never had problems here . Then he's filing my nails and cuts my skin like 3 times in different fingers he needs to slow down , he was rushing everything, at the end I had to ask him to file more down because the powder looked so thick!! I was very nice about it too but he kept blaming the shape of my nail when I clearly saw him put a blob of polish then the powder . I've never seen him there until now so not sure if he's a new worker.. I had a terrible experience oh and on top of that he applied that pre-bonded material like about 10 times or so and every time he did that my cuts would burn !! This doesn't go to everyone just him , since I've had better experiences prior to this .. it's so upsetting read more

TN Nails - What a bad job - Nail Salons Near Me - Elgin, Illinois

Overall the service was amazing, my nails turned out great. $75 could've been a little cheaper but I love my nails! read more

TN Nails - Nail Salons Near Me - Elgin, Illinois

My 2 daughters get their nails done for at least 2 years now . Although they tend to do a neat job ( in general) , recently they are horrible in honoring appointments. They scheduled appointments ahead each time they need to go , yet the keep them waiting for 2-2.5 hours each time . That's not acceptable! People make appointments for a reason . If they can't get customers on time or not sure about their schedule they can just say 'first come first serve '! 10-15 minutes wait or even 20 minutes still ok, but 2 hours and more of wait time is NOT ok! TN, get your scheduling appointments right !! read more

They got new workers and now they just try to overcharge you. The lady who did my nails did a horrible job at applying the acrylic. It came out lumpy and too big. The lady didn't even ask me to go wash my hands after the "drilling"! She just used acetone remover to take off the dust. Don't come here, don't waste your time. read more

TN Nails - Nail Salons Near Me - Elgin, Illinois

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May is the best !!! She always does an amazing job on my nails . Make an appointment with May !! read more

TN Nails - Overlay , perfect shape and color . Make an appointment with May - Nail Salons Near Me - Elgin, Illinois

I went to get ombre nails and all the sides of my nails are missing color because she filed it off when shaping them. I leave for vacation and called them asking if there is a refund that I can get. The lady told me no that i have to come back for them to fix them and I explained to her that I am leaving for vacation and don't have time to go back as I took off work to get my hair and nails done. They told me they never give money back. Quite disgusted with the service and customer service here. read more

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Asked for an acrylic full set and had a no chip done because they do not offer that service anymore, but I wasn't told when I came in asked for acrylic so I had to pay for the no chip. Besides the nail tech was so impatient and rude. Won't ever come back to this place. read more

Started at the Hertz next door while visiting in town, and ended up getting my eye brows waxed and my under arms. Lina was a total smiling sweetheart that helped me within minutes of arriving without an appointment. The back room has wine colored walls that are nice, but it is a small room. Once you are in she talks you through the process and makes you feel comfortable. Her conversation about her children and grand children made the pain of hair ripping out of your skin manageable. She did such a good job that she barely had to tweeze. Loved the lotion she ended with and the powder she started with. My only wish is that they had a close up mirror instead of the wall. I like to get close up with the work after. Thank you Lina for making my walk in waxing experience wonderful. If I lived here, this would be a regular visit. read more

Worse customer service ! I've been going there since they open and the fact that they try to embarrass me in front of all the customers because I made a appointment once that I didn't show up because I have work and kids ! I always wait even if I have a appointment they take me in 30 minutes after I never complain (or I even wait more ) and they were quick to complain about a no show the nail tech was being really rude and was giving me a really bad attitude. They need to know that the satisfaction of a customer does in fact matter and not to treat customers bad ! I was so upset because again I've been a customer since they open. But this is the last time going !!!! Do not recommend! read more

Very unprofessional. Went in for a no chip manicure. All 4-5 employees were socializing laughing amongst each other speaking in their Cambodian language talking crap about the customers. I'm part Cambodian and I understand the language they did not know that and I sit there appalled as the person who was doing my nails calls me profanity names in their language. Firstly, you don't know me. I'm your customer. Treat me with respect. I'm giving you my business- be appreciative. I can go to other places to get my nails done. There are a million nail shops around- PLEASE show more appreciation to your customer. We are what is keeping your business afloat. Will NEVER return here again! read more

No Star. Rude and disrespectful staffs. Walked in there today and the technician that usually does my nail disappeared. I was sent to a different technician who was so rude and when I showed him picture of what I needed done he right away told me "that's $10 extra" in a rude way. And I said that's fine. Then him and another technician sitting next to him started giggling/laughing and talking in their language. I could sense they were talking about me. It was so awkward. After I was done, paid and about to leave my regular technician's brother in a rude way told me "by the way Kim said I should tell you she will not be doing your nails anymore" and he started giggling again. Then I as just told him not to worry, I am not offended. I left, but will never go back there. read more

I was a little skeptical because of the reviews but this place is great. Their polish selection is huge and everyone there is so nice. The salon is clean and they've always done an awesome job on my nails. This is my go to spot. read more

TN Nails - Nail Salons Near Me - Elgin, Illinois

T N Nails is near my home so I gave them a call and they could take me right away. I did have to wait which was expected. Emily did my pedicure and manicure and did a good job. She was friendly and we did our best trying to communicate with each other. Vietnamese is her first language. I'm pretty happy with the results. Although, the tips of my finger nails were already chipping by the next morning. There are places on a couple of my nails that are bumpy from uneven nail polish coverage. When I go back I will mention these things to her. read more

I just moved to the area and wanted to try them out because it was close. The worst service ever. The owner and staff were very rude. I walked out and took my business elsewhere. Will not return! read more

Really disappointed to see there were no reviews for TN Nails. I live nearby, but decided to go 20 minutes away to a different nail place with good yelp reviews, and I had 2 bad experiences there. Today, I decided to take a chance and went to TN nails. They were great!! They had a great selection of "no-chip" nail polish, and a good selection of the regular nail polish as well. Both my manicure and my pedicure were expertly done. I will definitely be going back in 2 weeks to get my nails done again! read more

I agree with reviewer Aimee (bad grammar or not) that the salon is filthy. Everyone deserves a clean and safe salon experience. That being said, I still wanted to give them a fair chance, see for myself, and write my own review. The customer service left much to be desired, I got there at about 11:15 and they supposedly open at 11am - most of the staff arrived after I did and no one even said hello. Despite all of that, the young girl who did my no chip manicure actually did a pretty good job, all things considered. She's too good for that place and I wish I would've told her that (otherwise they would have gotten NO stars). read more

Great experience! This was my first time at TN nails. I was a walk in after being turned away from other places today because of them being under staffed and I had no appointment (like gossip 2 salon next door, and they wasn't even 1 client) , I was hoping they could squeeze me in. They were pretty busy. I was treating myself and my mom. As soon as I walked in immediately I was greeted! I had never been there, all questions were answered and the woman Lina was friendly and very helpful! She was extremely friendly, and for as busy as It was, she was able to take us right away, NO WAIT!! I was having my brows, lip and legs waxed, than a pedicure. My mom was having brows, chin, lip waxed and also a pedicure. She asked if I needed anything else or if my mom did, not pushy, she was just letting us know we were now her clients. She gave us all the time we needed and wasn't rushing us just to get to another client. Lina has a great personality and enjoyed our convo while she took care of me and so did my mom! She always asked if I was doing ok and to let her know if I was experiencing any pain. I have sensitive skin due to psoriasis so my skin can look pretty irritated at times. Not once was I in pain or uncomfortable she did a excellent job! She exceeded my expectations! She took her time and did a fantastic job. I hate being rushed, Lina did not once ever make me feel or my mom like we were holding her up. For the reviewers who say it's dirty, should probably have there eyes checked. It was very bright in the salon today, and I can personally say the place is clean, the tools are clean, the waxing room is is clean, the floor, walls, pedicure chairs clean. The place is clean!! For people who say it's not, I think are just miserable and wouldn't matter how clean or great job TN nails did they would still complain. Would I recommend them, Absolutely! Would I be back! Already have my next appointment! Next time i will do a little more pampering! Ask for Lina! I know she's great and by the looks of all the people coming in and out I think all the staff is just as good! When I left the place was still packed! read more

Kara/ Kristen and who ever else that I offended. My review on this salon was base on my experience/expertise here at TN. I came in looking for a good manicure with longer massage that's why I ask for a spa manicure and needed my cuticles push and trim. And I do not own a salon Kara! I am a licensed nail tech/ Esthetician/makeup artist (the salon that I work at is super busy and sometimes we don't have time to do each other's nails). Cleanliness is very to me. I'm sorry that my standards is less then yours. Lol Glad your experience was better then my. Worst manicure ever! First I asked for a spa manicure( needed a good hand massage) After seeing his " hands on" its appeared he was inexperience I switch to basic manicure. Poor customer/ poor social skills. He appeared to be nervous and unsure of himself. And my cuticles was poorly trimmed. I came in with a "almond shape" nails and walked out with round shape. Hate it! and His massage was dreadful. I finally asked him to stop the service without polish. And his tools was dirty. He took it out from the draw( stain and dusty) Yuke! And! Their selections on no chip colors is limited. Maybe 50 polishes? He set on the first station to your left. I hope he is not the owner. If so...good luck. read more

I love TN nails I will never go to another nail salon! everyone here is amazing!! you can show them any picture and they will make your nails look that good! I usually ask for kim but all of them are amazing read more

TN Nails - nails - Nail Salons Near Me - Elgin, Illinois

I have been getting my no chip gel overlay and pedicures done here every 3 weeks for the past 2 years. Service has always been consistently great. I have never had any issues with the work. Team is friendly and kind. Highly recommend. read more

Small place and nothing special but they did a nice job. I had a pedicure and got a great foot massage. They have a lot of regular polishes but I also saw a nice selection of no chip. I would definitely return because it is convenient, quiet and she did a great job. read more

TN Nails - Nail Salons Near Me - Elgin, Illinois

Worst experience I've ever had-I wanted a regular pedicure she kept insisting I add on things I didn't want. After I said no the third time to no chip I started feeling super uncomfortable since I wasn't sure if she wasn't understanding me but she did she just didn't care what I wanted or what I said. She only wanted to do what was faster for her which was clear when she only spend half of the time and effort that the other nail tech spend on my friend who was right next to me. read more

For those who don't want to read an entire essay: This place sucks. To get the context behind this story, my mom and I have been going to this place FOR YEARS. We loved it here up until our visit today. We basically went to do a manicure and pedicure. We went in, and the nail tech BUTCHERED my nails. She used the drill on them TWICE, making them paper thin. When cutting my cuticle, she cut me not once, nor twice or thrice, but FOUR times! Her explanation? "The skin on your nails is really thin and difficult to cut. I would suggest not doing a manicure and instead just color your nails instead." IM SORRY? I HAVE BEEN DOING MY NAILS HERE FOR YEARS! YOU KEPT MESSING UP BECAUSE YOU WERE TOO FOCUSED ON TALKING TO YOUR COWORKERS! To top it all off, the ladies doing our pedicures barely touched us in terms of the massage for the regular pedicure and didn't even grate the bottom of our feet as well as they used to. The workers there LAUGHED at our complaints and shoved it to the side. To make matters worse, they still made us pay full price. I am NEVER coming back, and I advise you to not even bother going in. The service is not what it was before. read more

Love LOVE LOOOOVE this place!! I've been to many nail salons and none can compete with TN nails! Everyone there is super nice and friendly!!! I will never go to another salon! read more

TN nails does amazing work. My acrylic nails have stayed on for 15 days. Other places usually last only 10 days or less. However, they charge way more than any other nail salon I've gone to. If you want any extra work done besides getting your nails painted they always add a five dollar extra fee. If you want to shape your nails, have a no chip, a design, or if one of your acrylic nails breaks off, it's a five dollar extra fee, which can definitely add up. No other salon I've been to does this. Also when I called to ask how much my nails would be they gave me a price lower, but when I walked in and got my nails done, in the end it was $5 more. If you don't have the funds to be lied too than you should definitely double check when going here. Also they kept making my skin around my fingers bleed and blaming it on me. read more

I use to go to this place all the time and the service was great. I went there over the last two years and service is awful. They speak to customers in the most disrespect manner. I pray they get closed down. Oh not the point out it's a business not a day care. The owner is too cheap to pay for day care and their son runs around but that's a business They need their mom back and their older brother bc now it's fa read more

My friend made an appt for us, this was the first time coming to TN nails. I did a no chip manicure and she did full set. The girl I had didn't even try to make conversation with me. She didn't even cut my cuticles. She did the no chip quickly and said go wash your hands and when I came back there was already someone sitting in my chair. I got no lotion or massage on my hands and basically got the boot. Never again will I come to this place. I felt so rushed and not cared about as a customer! read more