The good news is they do a really nice pedicure. The bad news is if you make an appointment online,…read morethey don't access it. I showed up for my appointment (booked on Facebook through their website) at 10 o'clock . They said that they don't use that website???? and since I didn't get a confirmation that I didn't really have an appointment. Just make sure you call in for an appointment!

Sugar Nails is your go-to destination for luxurious manicures and pedicures that truly make a…read morestatement. The inviting spa-like environment offers exceptional experiences and meticulous care with options ranging from quick fixes to indulgent deluxe treatments. Their long-lasting eco Zazzle and Gel/regular polish choices are designed to impress, ensuring your nails look fabulous for days. With plush chairs, sparkling decor, and a friendly staff dedicated to your comfort, every appointment feels like a special occasion. Discover why Sugar Nails is where beauty flourishes--treat yourself today! Thank you, we look to return again soon.

I first would like to speak highly of Xanadu Nails as a black woman. I have been going here since…read morethis place opened and every single owner i have encountered were amazing. Nancy and the family are basically my nail family(literally). This isn't a bluff post to make them look good. This is an honest, I know them well enough to know they are far from racist and rude. This is a family owned business, mom is wonderful, Ni is sweet and soft spoken & Nancy is friendly/ feisty and enjoys joking with her clients. Before throwing the race card, saying they're rude, check yourself. We are in 2019, REGULARS make appointments! Clearly your nails are not an important factor. To the ones who have stated they do a bad job, I disagree as well. I've been coming here for over 7 years and never had an issue. They are clean and precise with their polishing. However! Every nail or hair salon will not be a good match for you , find an establishment that works for YOU! Xanadu Nails is by far the better nail salon in Hoffman Estates

If I could sue this place I would. I recently created a google account just so I can write a…read morereview. On November 6, 2024 I booked a nail appt so my nails can look nice for a trip. The owner, Jessica did my nails but this was the second time I got my nails done from her and she acts like she is too good to even do your nails or would ask me to come back later it was very rude. And then I was convinced to get a pedicure, even though I requested for Jessica, she didn't want to do them saying she has a medical condition and told Victor to do it. But at the same time while I was getting a pedicure, she decided to give herself one while she was watching tv and eating her snack which was totally unprofessional. I got my pedicure by Victor, who was nice but he permanently messed up my toenails. He filed my toenails too hard to the point my skin was peeling and it hurt so bad but I honestly didn't even want to complain because I have been in customer service and I was thinking I don't want to get him in trouble. I even tipped both of them well. My flight was literally the next day but on my trip my toenails were hurting so bad; I thought the pain would go away but it progressed to the point that after 3 months it felt like my nail was growing backwards (it hadn't grown at all). I went through horrible pain where I could barely walk for momths, to the point I had to ultimately remove my toenail. I called the salon multiple times and explained what happened, and emailed this salon 3 times sending them an itemized bill from my podiatrist. They never responded and they blocked my phone number. In the past year, I have spent over $700 to undo the damaged they caused and instead of taking accountability or at the very least apologize for their actions they decided to block my number and never responded to any of my emails. I told them I'd sue them but I spoke to several lawyers who told me it would be more expensive to take them to court and not worth it. I hope I can spare anyone reading this the pain, suffering, and financial damages that I have gone through from perfectly healthy nails to the point I can never wear opened toed shoes. The people running this place are unprofessional, lack integrity, and are just indespicable human beings. All of this and they couldn't even refund me what I spent, they didn't offer to pay any of the necessary medical procedures I had to get, but they couldn't even at the very least apologize or take accountability. Pathetic. My nails after almost a year are now growing back black, have holes in them and are not even the same shape as they used to be. I feel like crying every time I look at them, this salon is just so horrible I wish I never went here.

The guy was giving attitude - I asked him to help with some ingrown and decided that he couldn't go…read morefurther. Overall having a bossy attitude and I'm definitely not coming back here!

They don't understand/listen to a thing you say. I didn't get anything I asked for. I would repeat…read morewhat I want and they'd act like they understand but don't. I told them I don't want my nail filed, they did. I told them I wanted light pink, they did three coats and made it bubblegum pink. I told them I wanted French tip three times, they did the final no chip top coat and said they could still do it but it would look like a thick white line on top. I regret paying.

John did a great job ... very happy with my nails Manicure…read moreand pedicure were great Place is very nice too

It was a last-minute appointment, and everything went well. Rosie gave me the exact nail…read moreI wanted the shape I wanted. She went above and beyond with the service. I will be going back for my fills and pedicures!

Both Kat & Jen are great nail techs! They get the job done fast and are extremely polite. Work area…read moreis always clean. The other day I was getting my second set from them done when all the sudden the power went out from bad weather. Instead of canceling the appointment, they worked in the dark to finish my nails! They came out AMAZING!

I am so glad I found Kat & Jen. Their studio is such a hidden gem -- I can't recommend them enough!…read moreThey are so welcoming and friendly, and their work is flawless. Their pricing is very good compared to nearby salons, especially for the quality they deliver. Overall, it was a very relaxing experience in a clean & calm environment. They both took their time and paid such close attention to detail. Kat gave me the best pedicure I've ever had, and Jen spent hours making sure my nails were perfect. They came out even better than my reference photo. I've lived in the area for a while and visited many nail salons, but the service at Kat and Jen's studio was by far the best I've experienced.

Amazing customer service. It has been 3 weeks since u got my nails done and they're going strong…read more Highly recommend.

If you are the type of person that leaves a nail salon only to find yourself with a nail file…read moretrying to perfect your manicure that same day, Brilliant Nails Lounge is for you. I was the same until a friend discovered Brilliant Nails and told me about the amazing work these ladies do. I have since visited Brilliant Nails for two hard gel manicures and a pedicure, and each time I have been shocked with how perfect my nails look. My toes have never looked cuter!!! I see Ana for my manicures, and she is detailed, precise, careful, and diligent in making sure that your nails and cuticles look as beautiful and clean as is possible. Their services are worth every penny. If you are looking to grow your nails and prevent breakage, the hard gel manicure I've gotten here has lasted me 4 weeks without chipping or looking bad! The salon itself is extremely clean, and the ladies that work there are all extremely kind and respectful, creating a welcoming environment that can be hard to find. All in all, this place and the ladies there are gems.

I was pretty disappointed with my experience at Marshalls Nails. I went in for a no-chip manicure,…read morebut the results were mediocre at best and not worth the price. To make matters worse, I left with a cuticle that was cut and bleeding, which shouldn't happen during a routine manicure. Overall, the service felt rushed and careless, and I hope for a better experience if I return in the future.

My wife and mother in law got their nails done during their vacation in Illinois. The quality, the…read morerush, and the customer service were all poor. It felt like they rushed through their appointment to get them out of the salon. The nail polish was chipping a day later. They made my mother in laws finger bleed, they didn't file their nails, and it was just a poor experience. It truly felt like a waste of money and had I known the poor experience, we would have went elsewhere. I wouldn't recommend this salon, I would recommend avoiding it unless they make it right. There is a large room for improvement,

We were in the area for a few hours waiting on a family member, so I called to ask if they take…read morewalk ins or should we make an appointment. The receptionist said appointments only and asked if I wanted to come in. I asked the cost of basic manicure and then asked what was the next available time was. I booked the appointment. We arrived and the salon was rather busy for a Sunday afternoon. They were friendly and pleasant. The manicure was very nice and reasonable. The salon was spacious, neat and very clean. If we are in the area again for an extended period of time, I definitely would come back.

I went to M Nails without an appointment and they were very nice to accommodate me. I like places…read morewhere they don't give you a hard time walking in because I usually have a tight schedule and couldn't make appointments ahead of time as I end up canceling when times don't work out. The place was very clean and the service was great. The nail tech was professional and involved me in the process. Overall a great experience.

I've been on the hunt for a different nail salon and am beyond thrilled I went with relax nails!…read moreThey have the largest selection of colors I've ever seen and the quality of their polish is great. At previous salons I've asked for 3 coats, however, at relax nails 2 coats does the job and does it well! This nail salon is kept clean and is beautiful. As soon as I walked in I instantly felt relaxed. They offer 17 different pedicures, WINNING AT LIFE HERE! I got a no chip manicure done by Kim and I am obsessed with how it turned out. Kim's attention to detail is phenomenal, she took her time and made sure I was happy with the end product. She's super friendly, kind and I enjoyed talking with her. All the technicians here are trained by her so rest assured they ALL do a great job. I'm so grateful to have found my now go to nail place and can't wait to come back! Tips - bring cash for tips as you aren't able to add gratuity if using a CC. Also - if using a CC there is a $3 charge that goes to maintaining products and helping with their business. I find that very reasonable and would much rather pay $3 to support a small locally owned business vs a bank fee.

Wonderful people! Clean, prompt, and great prices. I have bad toes from running and he really did a…read moregreat job on them. I would absolutely come here again.

Horrible !! When i would ask for the lady to fix something she would contradict me and was rushing…read moreeverything

Chop shop. Ripped 1/2 my nail off when removing my press ons. No chip requested. Im done w cocoread more