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Hoffman Estates, IL

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Marshalls Nails & Spa

3.6 (137 reviews)
Open • 9:30 am - 7:30 pm

Services - Marshalls Nails & Spa

Manicure

Manicure and pedicure

Nail fill-in

Marshalls Nails & Spa Photos

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Recommended Reviews - Marshalls Nails & Spa

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Des P.

Reviewing again because I've had a whole year of the best nails of my life. I see Kristy. Nails are like hair ~ find who you love and never leave them!! You can't hop around and expect to love it every time.

I decided to give this place another try, but after my experience today I will never be returning. For one, the website is not very clear on pricing when it comes to adding any designs, length, or even the cost for removal of previous acrylic. In other words, neither do they give you any notice upon arriving, how much services may cost based on how your nails look prior to coming in person. Very very overpriced for the design that didnt even include any heavy gems or other special effects. I'm just very disappointed and I hope any one reading this will consider another nail salon before this one.

After 1 day every nail has been chipped.

My manicure was completely chipped less than 24 hours later. I think they do it on purpose to make people want no chip. No thank you. Will not return.

Thank you Mason for letting me know about your new policy for Dip & No-Chip manicure. This was my dip manicure started lifting after a week. He stated they're not responsible for lifting or chipping after 7 days.

Impeccable. Henry is amazing!
Susanne D.

Just moved to the area and was looking for a new nail salon. Marshall's was just around the corner in the Marianos lot. I read Yelp reviews before going in and requested Henry. Great decision, he was amazing! (Kelly gave a stellar pedicure, too!) Henry totally understood what I wanted and delivered. I will say he humbly said Mason and the other male nail tech "taught him everything he knows". Well, cheers on them! The cool thing about this salon is that they have exact matching colors across dip, no-chip and regular polish. So if you pick dip 309, the pedicure tech can match it with regular polish 309. I dig it! I've found my new home. Deluxe pedi and dip nails = $85...pricing isn't super transparent here, just know it's higher end and you get what you pay for.

This is how their finished product looks (see all the glue... wth....)...
Thomas B.

Absolutely horrible! My daughter came in to get her nails done. She got acrylic nails and wanted a design on them. The design was discussed and agree upon. The nail person was unable to do the design (that she said she could do) and removed it after a couple nails (when my daughter and worker noticed how bad it looked). Upon checking out they tried to charge her $88 for the service, which included a charge for the design. My daughter said she didn't get a design, it was not done right and removed. They got loud with her and aggressive! She ended up paying them $75 for just the acrylic (if her mom or I were there we wouldn't have given them a cent). Now, that isn't even the worst part. Look at the pictures and see how they had her leave the store. Glue all over her fingers. What is this crap? Complete nonsense! Do NOT go here.

Work by Paris!
Chantel G.

Loved my experience here! It's hard to find a good nail shop with talented artists that also treat you well. But look no further because Marshall's is theeee place! My appointment was at 9:30a and I was greeted by a friendly Man who checked me in and I was seated on my chair right away (say whaaaa?!) the salon is big and clean which is a plus for me! My toes have been through it and they took great care and brought them back to life. My nail tech Paris was awesome!! She got my nail design perfectly and was so nice and patient (I had to step away mid-acrylic application to take a client call and she was so understanding I seriously appreciate her). Only note I have is that I was there for 3h but anticipated 2. I think it's because my nail tech took another client while I was waiting for my toes to dry so it set us about about 40min. Also prices for nails aren't as transparent. There were 3 charges of $5 for length & design (x2) which I expected but wish was explained more. If you want overall great service and to leave with cute ass nails, come here!!

Infection after pedicure
Angela A.

I used to love coming here! Until recently, when I came in for a Mani Pedi. When doing my pedicure, he was really digging into my toe, and it was pretty painful and swollen for a couple days. I went in on Saturday, and on Tuesday I noticed that the side of my toe was bloody and had yellow pus coming out of it. I had to go to the doctor to get it looked at, and they said that it was an infected ingrown toenail, and they had to cut out the right side of my toenail and drain the infection. I wish this was not something that happened, because it's such a good place, and my manicure was perfect. But I will not be coming back for a pedicure

Acrylic on my feet didnt file toenails. Youve been warned dont go here
Wendy S.

I usually dont do negative reviews. But my experience at Marshall's nail salon was horrendous. I came here and brought family as well. But If I could give this place negative ten stars I would. I went in for a gel pedicure. I needed 2 acrylics on my big toes. The guy at the front had an attitude. Then he gave me what look like his grand mother to do my nails. Anyway she started out ok with the water warming my toes and the salts. But she didnt file my toe nails , was sloppy with putting warm towel on my legs, and quickly began painting them which looked like my 3 year old nephew could have done. I quickly told her there is no way Im paying for that. My feet looked bad when I walked in but she made them look worse. I can't make this sh$^& up. I still paid because I felt bad for the lady. But I told the guy at the front I will never come back. You dont treat loyal customers like that. They lost my business and I hope you will read this and go elsewhere. This place suuuucckkss!!!! I had been disappointed before and gave them another chance. No more. Better to go to ukrainians who do dry manis and pedis.

This is what I asked for in the green and white color.

I been a customer since 2018. Always recieved great customer service. But today they made me very very mad. I came in with a pinkish color no chip on my nail and asked for a fill with a design. I get seated and immediately she starts drilling the polish off leaving some of the pink on. She gets up and comes back with pink powder ab I ut to do my fill and I had to stop her and advise I have clear acrylic on my nails not pink. She insisted we do pink powder and I had to tell her no don't put pink powder on top of my clear acrylic. She then says oh okay you have clear and I say yes you need to take the pink no chip off in order to see the pink acrylic. I show her picture of what I wanted and she proceeds to do what she wants by coloring my full nail. I then stop her and say no that's not whaT I want​ Nd showed the picture again. Finally the manger comes over and i show him what i want and be moves me to another chair. This lady looks at yhe picture and says you want same? I replied same design just different colors. For 1 min i thought okay she gone do good job. But to my surprise nope... she did not. When time to pay they tried to charge me 75$ for something that looked nothing like the picture and then told me because i had pink powder which i did not, the length of my nails, which i never know the charge extra for length. Btw my lebght is a short stelloto. And then no chip cost 75$. Now i am pissed because not only did i not get the design i want but why I am pay the same damn price i paid when i came back in December when i got the original FULL SET WITH THE PINK NO CHIP POLISH THAT THEY DID! So confused when I thought a fill was cheaper then a full . Please make it make sense!!! Safe to say I will not be going back hear after a long off and on again 6 yr relationship. You have to do better when ppl are spending their money. Customer service is important and should be appreciated. Im not saying we always right as customers but use active listening skills so we can work together. Now i have to find time to go pay someone else to repaint my nails beacuse i refuse to walk around like this any longer then i need to.

French manicure dip by Tammy

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1 year ago

Best service I loved my nails everytime I go in. The vibe is always amazing and they get me what I want all the time.

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Ask the Community - Marshalls Nails & Spa

How much do they typically charge for a full set?

Do they accept walk ins?

Yes

Do they do powder dip manicures?

Yes

View All 4 Questions

Review Highlights - Marshalls Nails & Spa

“Trina use to be at a different salon but relocated on a accident I walked into Marshalls and found her again.”

Mentioned in 8 reviews

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Instyle Nails - Nails

Instyle Nails

4.1(118 reviews)
1.8 mi
•$$

I first would like to speak highly of Xanadu Nails as a black woman. I have been going here since…read morethis place opened and every single owner i have encountered were amazing. Nancy and the family are basically my nail family(literally). This isn't a bluff post to make them look good. This is an honest, I know them well enough to know they are far from racist and rude. This is a family owned business, mom is wonderful, Ni is sweet and soft spoken & Nancy is friendly/ feisty and enjoys joking with her clients. Before throwing the race card, saying they're rude, check yourself. We are in 2019, REGULARS make appointments! Clearly your nails are not an important factor. To the ones who have stated they do a bad job, I disagree as well. I've been coming here for over 7 years and never had an issue. They are clean and precise with their polishing. However! Every nail or hair salon will not be a good match for you , find an establishment that works for YOU! Xanadu Nails is by far the better nail salon in Hoffman Estates

If I could sue this place I would. I recently created a google account just so I can write a…read morereview. On November 6, 2024 I booked a nail appt so my nails can look nice for a trip. The owner, Jessica did my nails but this was the second time I got my nails done from her and she acts like she is too good to even do your nails or would ask me to come back later it was very rude. And then I was convinced to get a pedicure, even though I requested for Jessica, she didn't want to do them saying she has a medical condition and told Victor to do it. But at the same time while I was getting a pedicure, she decided to give herself one while she was watching tv and eating her snack which was totally unprofessional. I got my pedicure by Victor, who was nice but he permanently messed up my toenails. He filed my toenails too hard to the point my skin was peeling and it hurt so bad but I honestly didn't even want to complain because I have been in customer service and I was thinking I don't want to get him in trouble. I even tipped both of them well. My flight was literally the next day but on my trip my toenails were hurting so bad; I thought the pain would go away but it progressed to the point that after 3 months it felt like my nail was growing backwards (it hadn't grown at all). I went through horrible pain where I could barely walk for momths, to the point I had to ultimately remove my toenail. I called the salon multiple times and explained what happened, and emailed this salon 3 times sending them an itemized bill from my podiatrist. They never responded and they blocked my phone number. In the past year, I have spent over $700 to undo the damaged they caused and instead of taking accountability or at the very least apologize for their actions they decided to block my number and never responded to any of my emails. I told them I'd sue them but I spoke to several lawyers who told me it would be more expensive to take them to court and not worth it. I hope I can spare anyone reading this the pain, suffering, and financial damages that I have gone through from perfectly healthy nails to the point I can never wear opened toed shoes. The people running this place are unprofessional, lack integrity, and are just indespicable human beings. All of this and they couldn't even refund me what I spent, they didn't offer to pay any of the necessary medical procedures I had to get, but they couldn't even at the very least apologize or take accountability. Pathetic. My nails after almost a year are now growing back black, have holes in them and are not even the same shape as they used to be. I feel like crying every time I look at them, this salon is just so horrible I wish I never went here.

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Instyle Nails - Nails

Nails

Instyle Nails - Nails

Nails

Instyle Nails

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Rock Star Nails and Spa - I got a No Chip Gel Manicure with cat eye designs

Rock Star Nails and Spa

3.5(15 reviews)
0.2 mi
•$$

Very disappointing experience at the Hoffman Estates location. I had my nails done by Tracy and…read moreinitially loved them, but the chrome started chipping later that same day. I returned the next day to have them fixed and showed the original photo of the nails Tracy had done so they could recreate the same look. Instead, the redone nails looked completely different. When I pointed that out, I was accused of lying about the photo I showed them, even though it was the original photo of my own nails. That was incredibly disrespectful and completely unnecessary. I had to leave because of time, so I called afterward and spoke with John Cran, who I was told was the manager. He said he would call me back, but I never heard from him. For the price of these nails, I should have received what I asked for, especially when I showed them the exact original design. Mistakes happen, but accusing a customer of lying and then failing to follow up is unacceptable. I would not recommend the Hoffman Estates location. The Schaumburg location has been a much better experience. DO NOT GO TO THE HOFFMAN LOCATION!

Grand Opening Review! Rock Star Nails recently opened their…read morefourth location in Hoffman Estates on Barrington Rd & Golf Rd! The inside is huge and very well designed. There are over 15 pedicure chairs and 20 manicure stations! They offer a wide variety of polish brands & nail colors for every occasion. I was even offered a water or soda beverage complimentary. When I recently visited, I got their Classic Pedicure service and was thoroughly impressed. Their baseline pedicure includes everything you would expect plus fragrant water salt, leg exfoliation and the extra foot scrub at no upcharge. The staff I encountered were all very professional and I loved my nails. This is a great addition to the neighborhood and I look forward to coming back soon! Note: All credit card charges add 3% to your total bill. Tip: They are offering 30% off all services at this location for the next 1-1.5 months!

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Rock Star Nails and Spa - Looks exactly like the design I showed him

Looks exactly like the design I showed him

Rock Star Nails and Spa - Great experience, I got French tip for prom everything was so clean . The service was so amazing

Great experience, I got French tip for prom everything was so clean . The service was so amazing

Rock Star Nails and Spa - My no chip gel manicure with cat eye design  Hearts were so cute

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My no chip gel manicure with cat eye design Hearts were so cute

Marshalls Nails & Spa - othersalons - Updated November 2026

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