I recently moved to this area and have been looking for a salon to get no chip manicures. I went to VIP for the first time and liked that Linda used the caps to remove my no chip as opposed to soaking in acetone. She was very nice. However, the no chip nail polish was very thin and after the base and 2 coats of color I had to ask if she was applying a third coat as the color was very uneven, blotchy, darker in some spots and almost transparent in other spots. She applied a third coat and still not good results, she went for a 4th coat and by now I had lumps on some of my nails! So, I asked her to please just put the sealer and voiced my disatisfaction with how they looked. She offered a discount, apologized and asked for another chance. Only because she had been so nice did I decide to come back 2 weeks later. She only remembered me after I showed her the lumps. I asked her to please suggest a color or brand of the no chip polish that would not be thin. I selected one. I was a little dissapointed that this time Linda tried to soak my nails in acetone. I refused and told her my fingers get very irritated, my skin peels. She did the caps and scratched off the polish with mainly her own nail, which is not the proper way to take off. But over all this time there were no lumps and I left satisfied. I was there this weekend and though Linda was there she send me to some younger male. I explained my first experience with the thin no chip polish and asked which brand, colors were thick/good. Based on his suggestions I selected a pink color. The first thing he tried to do was soak my fingers in acetone. I refused turned to Linda and said you must not remember me, this is my 3rd time here and I want the caps, explained why again. They guy was still trying to convince me to soak, saying the caps and soaking are the same thing. Well if they are the same thing then it doesnt matter that I prefer the caps and I am not having my the skin all around my fingers and my finger tips get all irritated and burned! so i got the caps, he scratched off the polish with mainly his own nail. then he started on the new color. the base coat, uv light, the first coat of pink, uv light, the second coat of pink, uv light and I then voiced my concern with bein able to see my natural tips the color was so thin. at first he said that is how it is supposed to look, I said no. then he changed his demeanor and blamed me for picking that color! I asked him to just finish with the sealer not to worry I was paying but definitely not coming back. Linda and him were talking in vieatnamese, felt like they were talking about me and did not apologize, had a bad attitude. I can for sure say I gave them plenty of opportunities to earn my business but this salon is looking for providing non quality, fast business and making you like it! I will continue with my search for a true quality and professional nail salon. With so many out there, how can this be so difficult!!!! read more