Syd was prompt, responsive, listened thoughtfully and was generous with his time and in sharing his…read moreexpertise.

Syd put a new battery in my MacBook, but the battery didn't connect with the computer. Syd told me…read morethat he'd done all he could and since the battery wasn't functioning, he didn't charge for the work. I was very impressed with Syd's integrity. I later took it to the Apple Store and the problem was complicated. I so appreciated Syd's honesty.

You can do no better for DNS, network, and network security…read more I have never worked with a better networking contractor EVER. They handle configuration and deployment for all network devices including VoIP. They will clean up your DNS mess and sort your sock drawer. If you want it done right and are willing to pay what it's worth you should talk to them. You will be spared the ego BS and flaky service that plagues most network implementors.

I am so disappointed with my experience with SSP Data. I got connected to them in the fall of 2012…read more- they were offering a Barracuda lunch 'n learn, I'm a Barracuda fan, so why not? Fast forward several months and we now have a bonafide relationship. I am the new IT person at a company with a slew of network issues and since I have been out of this type of role for several years, I could use some help! I worked on several things with SSP Data - I migrated from an on-premise Exchange to a hosted solution through Intermedia and I also replaced our dated and non-maintained Cisco Call Manager with a CudaTel by Barracuda. At the onset of both of these solutions, I was led to believe that they had experience with these solutions, which I found out later they did not - I was their first on both of these solutions. This was only somewhat of an issue because at the end of the day, they knew enough to make the migrations mostly successful. However, all the while, there were issues with communication. I would send an email to the tech(s) that I was working with and I wouldn't hear back for a very long time - days. Often times, I would email two of the primary techs, Anurag Jain & Dev Mutha multiple times and then finally I would email Dev's brother, Sandesh Mutha and then finally, someone would get back to me. (Dev & Sandesh own SSP data) I expressed my frustration with this lack of follow-up and "dropping the ball" to Sandesh several times. At which time, it would get better for a while, but then it would ultimately go back downhill. Given my position, the work that we had done together and the relationship that I had built with them - Dev & Sandesh especially, I wanted to forge ahead and continue to use them as needed. For me, the straw that broke the camels' back was in December of 2013 - New Year's Eve actually. I sent an email to Dev at 8:45 AM in a panic. I was in the middle of a server role migration and the server that I was trying to phase out died unexpectedly and I needed to accelerate my plan - by a LOT - and needed to take advantage of the New Year's Day holiday to complete this. But in order to do this, I needed some help. I sent a lengthy email to Dev, expressing my desperation. Now, it's NYE and I know that a lot of people will be knocking off early today, so when I haven't heard back from Dev by 11:45, my panic accelerated, so I started calling different people at the company, trying to get someone on the phone. Finally I got Bill Guggemos. I explained to him my situation, he said he was available to help and asked me to forward to him the email that I had sent to Dev that morning. So I did at 11:55. At 1:27, I reach back out to Bill, asking if he will still be able to help me and his response at 2:18 PM? "I'm actually not a DNS guy. Dev would be the expert on that Lu's I'm on the toad heading home." Translated from what I assume is auto-correct striking again is that he can't help and he's on his way home... really? I mean, REALLY? He knew that I was desperate, he knew me and he couldn't do me the professional courtesy of a PHONE CALL on NYE, letting me know that he couldn't help? Bottom-line, between waiting for both Dev and Bill to respond, they killed 6 hours on NYE, effectively making it impossible for me to reach out and get help elsewhere - I mean REALLY?! Again, I understand that it was short notice on a holiday - I get that - but that's when you need a reliable, professional IT company the most to step up - if they can't help because they're busy / short-handed / otherwise committed I understand, what I do NOT understand and what I can NOT forgive, for the umpteenth time was their lack of communication on this. If they would have gotten back to me early, I could have sought help elsewhere. But in this case, they totally screwed me and they clearly, couldn't care less. If an IT company leaves you stranded when the proverbial shit hits the fan, then what good are they? No good. Move on. Find someone else to work with. I would not work with this company again, under any circumstances. And there is no way that I could recommend them.

I needed a cat5 cable run from my main house out to our ADU and I needed it buried. The cable…read moreinstallation and other hardware installing went well but the "helper" who provided much of the labor was a bit of a joke. He was late, oddly injured, and insufficient. Once the main proprietor took the reins of the job, things went smoothly.

John was great!…read more Reached out with a vague message to his website contact and received a response within minutes. He came by to assess my situation and made recommendations to improve out speed. Ditched the rental modem, faster speeds! Thanks!

I'm a very small operation, a nonprofit teacher and author. I've been working with Alex for a long…read moretime. A decade? He's shepherded me through three or four new computers, transferring my information. He's always there, remotely and otherwise, through his app to fix or investigate any problems and setbacks I may have. He's extremely knowledgeable in his craft. I will always work with him, and so should you. Alex is good people. Thanks for helping me all these years, dude...

My friend recently moved and needed assistance with connecting her desktop, laptop, and TV. We were…read moreable to get a convenient appointment. Alex arrived and was very helpful and knowledgeable. The electronics were up and running soon thereafter.

On his website - He confidently states the truth of who he is and what he does; "A trusted Expert…read more- When you call - He answers -, Schedule an appointment and he is at your site!". He got rid of my nasty Viruses, answered all my questions and got me back on track with all my connections. I was very impressed with his work ethics! Thank you Ralph

I spoke to him on the phone and he immediately told me that the computer could not be fixed as it…read moreis too old. About 5 minutes into the conversation, he abruptly told me he had to go and talk to his wife. I asked if he would call me back and he said yes, later in the evening. I never heard back.

Thank you Greg for your patience and knowledge. You made fixing a problem easy…read more Ken. (Elizabeth's son)

I heard about Greg and Fix It Now Computers on NextDoor and tried him a while back for a problem on…read moremy office computer with good results. This time the problem was my kitchen computer: The screen would scroll all the way to the bottom, very quickly. I couldn't stop it. Then I couldn't get it to scroll back up to where I wanted to view it. I explained that when I called Greg and he asked if I had changed my mouse battery, saying I should try that and call him back if that didn't work. I tried that and it didn't work. I tested the battery and it was only slightly down. Then it occurred to me that I had a new mouse for my office computer sitting on my desk, still in the package. I retrieved that and tried it. The problem immediately disappeared! Yeay Greg! And he didn't even get paid! I called him and thanked him profusely and logged on to Yelp...

Matt responded quickly to my request. Gave me some helpful advice on the phone and then came here…read moreto help with one problem that I could not resolve myself. His rate was completely reasonable. I will absolutely call him again for future in-home network needs. I recommend him to anyone needing network help - especially as this stuff gets more and more complicated! Thanks, Matt!

Matt is awesome! He is an amazing repair technician and an equally great person. He always responds…read morefast, and has really fair pricing. He is extremely knowledgeable and always explains what the issue was and how he fixed it. If you need anything computer related done, look no further than Matt's Computer Services!

I'm so happy to have found Mobile Tech. In the past 2 years I've worked with Alvin three times, and…read moreeach time he has gone way above and beyond my expectations. He's very thorough and explains everything clearly, and on top of that he's good natured and easy to work with. Alvin has helped with virus & malware protection after a recent scare my files had been compromised, to problems that developed after upgrading Windows, to an issue syncing my laptop with my printer --- and several other things. Each time I've been pleasantly surprised with my bill; the pricing is very fair. Finally, after each visit Alvin emailed me a summary of all the work done and reminders of what to do if I encountered the problem(s) again. I highly recommend Mobile Tech; would not take my laptop anywhere else.

Michael has done really outstanding work on my computers over the years culminating in recently…read moreupgrading my computer to the new windows when Microsoft said it could not be done. He saved me buying a new computer which Microsoft said was necessary. His work is always prompt and efficient and I highly recommend him.