Ryan is extremely knowledgeable when it comes to computer setup including retrieval of data and photos. We were replacing a 14 year old MAC desktop with an older IOS. Ryan got the initial setup of the new machine quickly. Unfortunately the new keyboard was defective causing logon problems. Ryan saw through this. Once identified he could move to transfer of photos which took a great deal of time. In addition he spent patiently with us over multiple password recollection in order to sync up with the new device. We are up and running. Highly recommend Ryan for his technical expertise (an engineer) patience and gracious manner. read more

For 3D printing and design solutions look no further! I was totally unfamiliar with the technology, but had to execute a critical project in a very short time frame. All the other companies I called said it couldn't be done - then I called Ryan, and I'm very thankful I did. Ryan laid out the realistic options in a very easy to understand way, and then delivered a top quality solution ahead of schedule. He communicated clearly and in a timely manner throughout the project and directly addressed my concerns. Simply couldn't as for better service. Ryan is a true professional and and a pleasure to work with. So much so that I asked him if I could write this review! read more

Custom Computers & Repairs - IT Services & Computer Repair Near Me - San Pablo, California

My laptop stopped working in the middle of midterms and I really needed it fixed right away. I called a local computer repair shop and was told that it would take them several days until they could look at my computer. Additionally they charged a somewhat costly fee simply to diagnose the issue. Faced with a time crunch, I looked on Yelp and luckily came across the many good reviews for Ryan at CC&R in the Outer Sunset. In addition to building custom computers, Ryan also does hardware repairs and fixes programming issues. Ryan was able to quickly accept my laptop at 8pm, and spent the night and the next day diagnosing and fixing the problem. His hours are flexible and he doesn't drag out his work over several days. I was very impressed at the speed with which he was able to work on things, and the completeness of his work. In addition to fixing a software bug issue, he did a diagnosis of the health of my drives, my virus software, and recommended a switch to a free program, which he did for me. The cost of his help, considering the level of attention and speed, was quite fair. It should be noted that Ryan is a local college student. I'm quite happy to be helping someone who is working his way through school. I appreciated his help so much that I created a Yelp account just to leave a good review. HIGHLY RECOMMENDED. read more

We were looking for someone who could come to our house on a Sunday and debug my husband's desktop which was making him crazy. We could not figure out why it was so sluggish, and my husband had spent fruitless hours with the Dell support line and still could not get to the bottom of the problem! Ryan was great! Reasonably priced, came to our house and diagnosed the problem quickly. He is indeed smart, professional, quick to discern the problems (there were a few interrelated issues, none of which ever would have been picked up by an phone support person). Ryan was also very pleasant and takes credit cards. I like the idea of supporting a college student instead of a soulless corporation! Very highly recommended! read more

Ryan's great. I'm kind of on the fence about getting a new computer and needed to know what I was getting into. After finding him on yelp, I asked him to be a consultant while I basically rambled about things I needed in my computer and my concerns. 1) because I need something that can have Photoshop, Illustrator, and music all up with no problems, 2) something that can graphically handle a 3-D modeling program, and 3) I'm pretty sure my use of those programs killed my work computer in the past year. Anyways, I sent him an email as rambl-y as this review and he is the utmost professional. Not only did he address my questions about price ranges and spec requirements, he reiterated my needs to make sure we were on the same page. His feedback made searching for different computers very easy and his estimates on how much I would need to invest in a solid laptop workstation (for my needs) were on point. I replied back with computer models I was looking at and more specific questions, and again, super helpful and in a timely manner (he was more professional about this than I was). Long story short, I have friends I could ask but they would've convinced me that I needed some silly expensive supercomputer which is why I appreciated Ryan's help so much. If I have a real computer problem and not just a lazy I-don't-want-to-understand-computer-specs problem, I will definitely enlist Ryan's help again. read more

Nowadays with the proliferation of computers and their related accessories, something will always go wrong. There is a huge market for computer repairs, but choosing one is always difficult. I've called various computer stores in my area for service and get the feeling that I am being ripped off. They either don't know what they are talking about or try to scam you into buying something unneeded (see my Act Net review). Additionally, many of the technicians at these local computer stores talk down to you and seem impatient or irritated that you have a computer problem. It must be that their business is so overwhelming that they can pick and choose their customers. Recently, I had a hard disk that went bad and couldn't recover some Turbo Tax files. Stupid me, I forgot to back up last years data. My wife had inquired with a local store on Geary, but they seemed disinterested. They were not optimistic and wanted a minimum of $60 just to look at the computer with no guarantee of data recovery. Therefore, I went to Craigslist and type in computer services in my neighborhood and discovered Ryan Gingerich, (new contact - (415) 663-6227, ryan@ccandrsf.com) The company name is CC&R for Custom Computes & Repairs. His ad included a wide assortment of computer services including building new custom computers. After an exchange of e-mails and speaking with him, I got the impression that he had an excellent background in diagnostics. Since he lived nearby, I jumped on my bicycle and took my old hard drive to him. He was confident and not cocky and was very reassuring. He said that he would not charge us if he couldn't recover the data. A few hours later, he called and recovered my data. He then connected to my computer remotely with Team Viewer and inserted the data directly into my hard drive. What service! I picked up the hard drive the next day and apparently the hard drive was infected with a virus from the master boot ...., even though I had the latest up-to-date virus cleaner from Zone Alarm. He cleaned my old hard drive and said it is still useable. It is an 80 gb drive and I will use it for a back-up. His fee was a very reasonable $75. My wife wanted to use him to assess her computer and he came over the next day and spent several hours installing new virus protection, getting rid of adware, and generally cleaning up her computer. His fee was only $50 which is very reasonable. Ryan will be starting as a student at San Francisco State and is doing this computer work on the side. He is competent, pleasant, efficient, reasonably price, and has excellent customer service skills. Certainly I highly recommend his services, particularly the data recovery. read more

When I decided I was going to get a new PC, I did quite a bit of research, and considered buying online, as I'd done in the past. Even though I had a good idea of what I wanted, I had questions about components and concerns about quality and shipping. So I thought to myself, Self, there must be a local option for this sort of thing. And there was! Ryan answered all of my questions and worked with me to put together a parts list that met my requirements and fit my budget. He went the extra mile to find good deals on the parts in order to get a little more bang for the buck. Even better, less than a week passed between agreement on the parts list and the final product getting into my hands. I was impressed with Ryan's professionalism, appreciated his enthusiasm for his work, and I'm happy to help support his small business. read more

Ryan preserved a number of important files for us from a computer that we could no longer boot. He was able to retrieve everything we hoped for, within a short time-window, and for a very reasonable price. Communication was proactive and professional, and he even followed-up after the work was complete with some guidance on how to avoid a similar situation going forward. I will be going back to Ryan for any future computer needs, and will recommend him to anybody who needs similar service. read more

Ryan is fantastic - he helped us recover old baby photos and videos off an encrypted mirra server that we had lost all our login info for. He was prompt, very informative and very honest and high-integrity. Pricing very reasonable and no upfront cost for checking things out - you definitely get the sense that he just wants to help and loves what he does. And is very expert at it! Would definitely return to him again and recommend highly / without reservation. read more

In a botched attempt to replace the thermal paste on my Macbook Pro, I broke multiple small pieces off the logic board that needed to be soldered back on. Ryan took a look at it and let me know that it would be too difficult to do because of they way the old soldering broke off. No charge. He offered to find a used logic board to install which I decided not to do for the moment, but if I do go that route, I'll definitely go back to CC&R to get it put in right. read more

I decided to try to build my own PC for the first time, and Ryan was my safety net, in case I screwed things up. I did an okay job sourcing and assembling the components, but I wasn't able to get the computer to boot up initially. Ryan took a look at it, got the computer to boot, and setup Windows and all my drivers as part of his service. Overall, I'm very happy I found CC&R through Yelp. Ryan is polite and prompt, and he was very accommodating of my work schedule. While I hope I don't require tech help all that often, I'm glad I know someone I can trust when I do. read more

Ryan took great care of my gaming rig. I wish I had gone to him for the build in the first place. I'll definitely go to Custom Computers & Repairs for my upgrades and maintenance. read more

DEFINATELY call Ryan for ANY of your computer problems FIRST!!! Case 1: He recovered "lost" music/data files from my CDR, that got "erased" when I was burning a copy of the CD. Basically, 5-10 OTHER (WORTHLESS!!!) computer data recovery businesses that I found on YELP told me that it was impossible to re-write or erase data from a CD-R, and that my story didn't make sense, and that what I was telling them was WRONG. It is like a child telling their mom that there is a MONSTER in the closet and asking for help, and then having the mom say your stupid, and you dont make any sense, BUT I will charge you about $120 an hour to take a look in the closet for you. But RYAN said..."Sure, I will take a look at it for you," or SOMETHING like that, and treated me with courtesy and respect. Then guess what, RYAN found the files, gave me the BEST PRICE of ANY other quotes I got, and I was so relieved!!! I got my cd/files not just thinking, but BELIEVING that ......"RYAN IS THE MAN!!!!" Case 2: He fixed My $2,400 fancy computer module after it broke when it refused to power up. I picked up the the Red Phone and called RYAN for help. I had another spare computer module that a cousin gave me, and offered it to RYAN to see if he could use any of its parts to fix my computer. He found out that the power supply went bad, ordered me a new one, then combined the powers/parts of both computers into ONE! He regularly communicated with me on all the updates, prices, and timelines. Again, I was amazed with his service. He even put a red bow on the computer when he gave it back to me! Ok, that part isn't true, but his customer service skills definitely need to be cloned somehow. I'm surprised he has so few reviews, but I am NOT surprised all his reviews have 5 STARS. read more

This is my first review on Yelp, which means I was so impressed with the service I received that I am going out of my normal lazy way to write a review and sign up with yelp. i contacted Ryan through CL, as well as a few other computer folks. I needed to get my family photos off of a laptop that has not been working for 3 years. Other people quoted larges sums of money for this work, without the promise of success. Ryan said he would not charge me at all unless he recovered the data. That was the first good sign, so I gave him a try. The hard drive was locked up and it was not looking good, but Ryan did a few tricks which apparently included freezing the hard drive (literally in a freezer). Whatever he did worked great. I got all of the files off the laptop and he only only charged me $75. Great job, professional and courteous. I highly recommend using him before paying large sums to the other companies out there. RJS read more

Can't recall the last time I worked with anyone as efficient, responsive, flexible, proficient, transparent, tactful, and thorough, as Ryan - and his services are reasonably priced! I had Ryan build a custom computer after his prompt assessment of my decade-old desktop with many issues had me realizing it'd be less cost-effective to repair vs. replace it. He compiled a list of specs and estimates quickly, but didn't rush me into committing. In fact, he encouraged me to research comparable off-the-shelf systems, named one as a start, and welcomed any questions. After exploring, I still went the custom-built route due to the product fitting my needs; Ryan's expertise; the reasonable costs; and feeling I'd receive good customer service, which Ryan exceeded in delivering: First, he caught a minor typo in his estimates. While it wouldn't have affected the estimated grand total, he wanted to be sure I was still good to go before starting the work. Greatly appreciated. We had also been communicating by phone and email, but a technical issue led to his not receiving my emails after the first few. Prior to this discovery, I'd approach our calls as if he'd gotten my emails, but the potential for miscommunication was averted by Ryan's remarkable tact (as it turned out, his email host had undergone maintenance unbeknownst to him). Lastly, Ryan informed me about a glitch while configuring the computer, and outlined plans b and c if a re-attempt didn't work. I appreciated his communicativeness, desire to perform quality work, and methodical solutions; and he still completed the work at an impressive pace! Our transactions likely would've lasted just 1-2-weeks, but on top of a busy work schedule, I had to go out of town 1 week, then caught the flu. As a result, we interacted over a span of 1 month, and Ryan was accommodating throughout. As for the new computer, I've noticed details of its set-up that reflect Ryan's attentiveness, and I couldn't be more satisfied. Ryan's professionalism will take him far in whatever career he holds, well after he graduates (please don't ever turn corrupt by unscrupulous influences out there!). read more

Can't say enough good about Ryan: He helped us revive a moderately old HDD (80 GB) very quickly and then put the many gigabytes of necessary information also on an online bulk-storage site, which he helped us set up. All for a very reasonable sum. Called around to other well rated Yelp sites, and they were fine, but slower and more expensive. He is your reliable, trustworthy, and competent person to go to. One of the great things about living in San Francisco. read more

Three other places couldn't fix the problem CC&R could! Fast, friendly, responsive,...and, most importantly very competent! read more

Ryan recovered my lost data from the busted hard drive of my MacBook when the Apple geniuses said nothing could be done. He also installed a new hard drive and extra memory at a decent price; and beat his original time estimate. Also, best logo ever! read more

Ryan is awesome, straight to the point gets the job done and saved my PC woohoo! here's the scenario. 1. Alienware Aurora r4 starts developing overheating issues after a year. 2. Liquid Cooling decides to drip all over my computer. Potentially damaging motherboard, graphics card, memory etc. 3. I yelped computer repair, and saw this guy on yelp, I saw starving student and computer geek, I thought I'd support him vs. the other computer repair stores. He's pretty LEGIT knows his stuff, I know because I am a computer geek myself, although not a hardware guy, more of a software guy 4. He constantly updated me of whats going on with my PC, liquid cooling failed, sprayed gunk all over my stuff, he will try to fix it by cleaning and drying everything. He was upfront there's a chance of the computer dying forever and he will try to salvage what he can. 5. Guess what, he saved the entire PC woohoo! Dried my PC, replaced the faulty cooling and my computer is purring like a kitten now. 6. As a 3d artist who's tied to his desktop machine, i am grateful for ryan, awesome service, honest and knows his stuff. Please consider his services :) read more

Ryan is the best! He is knowledgeable, professional and honest. We were in a computer glitch, and he resolved all of our problems. If we have a problem again, we know who to call. read more

What a find...thanks Yelp. I'm a loan signing agent and I 'm totally dependent on my computer for my work. I access and print thousands of pages a month via the internet...no computer no work. My reliable computer started to freeze/lock-up and I was unable to reliably stay online...absolute panic set in. I found Ryan on yelp and liked the review I read and he was in the neighborhood. I called, he came over, he worked on my computer, I kept saying fix it as if your mother was going to use it, his conclusion...I can make it work but I'm not sure for how long. Ryan was honest, straightforward, definitely gave me the feeling he knew what he was talking about, and he was very reasonable. I decided it was time for a new computer. Ryan told me he could help me pick a new one off the shelf or he could build one for me...I went with build from scratch. It's been about a week since Ryan first came over and I'm up and running on my new system. I highly recommend Ryan. read more

2nd visit: as always. Ryan is the best in the town. The battery had some problem and he took care of it real quick. :)

Thank you Ryan! So happy to have CCR in my hood. My Macbook Pro was in good condition but super slow. I asked Ryan if there was anything he could do to speed it up. He recommended putting in a solid state drive, quoted me a fair price, and had it fixed in no time. Now my computer feels and operates like it's brand new. I couldn't be more pleased with the results. And Ryan is a super cool guy and easy to work with. I highly recommend his services! read more

Great experience. My work computer crashed, and I wanted to find someone nearby. Went to Yelp and saw the great reviews for Custom Computers & Repairs. Ryan works out of a home office and was super professional and efficient. I felt 100% confident in his abilities. Also, he gave me an accurate estimate before doing the work, kept me up to date, and was super fast to respond to calls and emails. I was also happy with his pricing. I will bookmark him, and recommend him to family and friends. read more

Ryan did a super job with the upgrade of my four years old computer. I'll definitely recommend his services for your gaming (or not...) upgrades! He gave me good tips and was attentive to my requests. I'll come back for my next upgrade! read more

I spilled water/soup on my laptop and I immediately called him at 6pm one night. Thankfully he works from home so he picked up my call. I dropped it off and told him to take a look at it. He was very honest and straightforward, and it was easy to meet up. Unfortunately my computer wasn't able to be saved, but should I have any other computer issue in the future, he will definitely be the first person I call. read more

Ryan is awesome, I can't recommend him highly enough. I built a PC with my son and it malfunctioned quickly, so being the novice I am I brought it to Ryan. He diagnosed the problem and fixed it quickly. Not only that, he improved upon it by taking the time for small details such as running the cabling inside the computer professionally and neatly, a detail that one might not notice, but Ryan took the time to do it right. Ryan called me to let me know what was wrong, was happy to answer any questions I had, and offered to help with extra steps such as re-activating Windows. While I hope I don't need repairs again for a while, if I do, Ryan will be the first person I call. read more

Custom Computers & Repairs ("CCR") is a diamond in the rough. This guy who runs it -- Ryan -- is this young genious computer wiz who has not been jaded by big business, money, success or anything else. He's the only person I know who answers his phone no matter what time of day or night it is, and he is ALWAYS available to provide computer repair service at very reasonable prices. Here's our story. We bought a laptop at Best Buy and ultimately had to return it within their supposed 14 day "no questions asked" period. But before we did, the laptop got a virus because the bundled 30 day free Norton protection wasn't working properly. So Best Buy made us either pay them $200 to remove the virus or take it somewhere else to have it fixed. We tried fixing it myself, but the virus still appeared in Safe Mode. And of course, this all happened on a Saturday night, and we didn't want to wait until Monday to take it to a shop. So we went on trusty Yelp, and read one of CCR's other reviews (see above) from the women who needed help on a Sunday for her husband's computer. I called CCR that Saturday night at like 8:00 p.m. entirely expecting a voicemail or answering service. But no, Ryan answered the phone on the third ring and offered to begin working on it immediately. He gave us the option to either bring it to him then, and he'd have it back in the morning or bring it in the morning, and he'd have it back later that afternoon. We opted for the latter, and the laptop worked perfectly when I got it back. And on top of everything else, he only charged us his normal $50 flat rate. We ended up giving him a $10 tip because he was such a nice person, he worked so hard, and on such short notice. We just can't say enough about this guy and his company. If you're looking for an honest person to work on your computer, night or day, this is the guy to call. It's nice to find friendly, hard-working young people available to work on computers for a fair price. Other larger bloated tech repair companies in San Francisco (see Tech Collective) could learn something from this young man. Thanks CCR. We will absolutely be back, and we're telling all of our friends and family about you. read more

Ryan is great! Reasonably priced, professional, and ready to help at any time. He even came over my house for a repair, and was able to remotely diagnose issues. Any time you need a computer expert who really knows his stuff, give Ryan a call. You won't be disappointed. read more

Ryan is fantastic. After being told by two different technicians that I would have to reinstall Windows and thus lose all my data (photos, documents, etc.), I took my computer to Ryan. He is really nice, very honest and super knowledgeable. Within 24 hours, he had my computer up and running as well as it ran when I first bought it, and all my data was still there. His pricing is very reasonable, and he gave me suggestions about how to maintain my computer in the future. Oh, and he fixed my computer on New Year's Eve day, and I picked it up New Year's Eve. Seriously, it's hard to imagine finding a better hidden gem in the city than Ryan if you need help with your computer. I will use him for all my computer needs in the future and not even consider going elsewhere. read more

Prompt and professional service. Ryan helped recover files off an old hard drive that wouldn't reboot. He saved the day, I was beside myself thinking I had lost precious photos. He even went the extra mile to provide a second back up when I deleted the files (like an idiot). Thanks CC&R, will definitely come to you for all my computer service and repair needs. read more

Ryan built me an awesome computer...much better than getting one online or at the store with a bunch of bloatware. Just let him know what you're looking to do with your computer and he'll point you in the right direction. The desktop was built quickly and runs/looks fantastic! He's very responsive and stands by his work, I'll be coming back when I need an upgrade. read more

I had issues with my PC, and I called Ryan. He was accommodating, and addressed and corrected the issues within 24 hours! I highly recommend Ryan. read more

Ryan was great, i had gone to some one in the area, near Ryan, seemed nice, but then went full creep, discovered he claimed to have fixed malware, but everything was the same, but installed stuff i didnt ask for, so? Ryan got me fixed up, i am very ill, so i was hoping to enjoy my life as much as possible, don't have time for phonies, thanks Ryan! Notice other guy changes his online name, guess he has a reputation, guess he has been unprofessional in the past. read more

Quick, easy, professional and reasonably priced! Ryan did a great job and I will recommend him to anyone I know that needs help with their computers. read more

I came to Ryan with an interesting project. I had acquired and older server grade machine for use as a home lab. The problem - when I turned it on it was louder than a jet engine. My options were to dump for a loss or salvage parts and build something quieter. Enter Ryan. Ryan was able to salvage the CPUs, RAM, HDs and RAID controller. He made cost effective recommendations for a case, PSU, water-cooled heat sinks and everything else I needed. He was prompt about sending a detailed quote. No sooner had my echeck cleared than I was receiving a call saying the build was complete. I was thinking it would take a week or so, but this literally felt like the next day. My new system is EXACTLY what I wanted and I'm still amazed at how quiet and cool it runs for the amount of juice inside. read more

My elderly father's 2008 MacBook Pro's screen started having crazy lines through it. So much so, I couldn't read anything anymore. I brought it to Ryan and we both thought it just needed a new display. He put forth SOOOO much effort looking for the right replacement. After trying 3 different screens, he realized that it was actually a problem with the motherboard. He took my Dad's hard drive and put it in my old computer and ta da! It works PERFECTLY! His communication was impeccable. He told me every step of the way what was happening. We're all so dependent on our computers these days so it's nice to have trust in the person fixing them. Ryan is, from now on, our only go to for any computer questions or needs! Thanks Ryan! read more

Ryan is courteous, professional, on time and an excellent computer technician. He can make house calls or bring your computer to him. He worked on two printers and computer at my home. Another business had crashed my desktop, and Ryan took over and took care of issues with ease. He also set up my MacBookPro to run efficiently with my Dell715w printer--not at easy thing to do. If you like, he also does not mind having you watch and learn. Don't get frustrated, just call Ryan--he's a pro. read more

I am over the moon happy with my recent experience with Ryan. My PC had some issues that required both new parts and a fast turnaround. Not only did he take care of it quickly and even go so far as to offer me a loaner (which I appreciated but didn't need), but he was proactive in making some simple recommendations to improve the machine's efficiency and make me feel as if I took home a 'new machine' for the price of the repairs and taking his good advice. Its is clear to me who I will call for my and my family's future tech needs. read more

I took a chance on craigslist and bought a custom built used computer and got a really fast, high tech used computer with everything I needed working on Windows 7 and I am so stoked. Ryan, the owner of this small company, convinced me that he could install my Adobe Creative Suite and Premiere Pro and make it work. I took him at his word. He came over with the computer, installed all of the software and we made a short capture, compressed QT movie. I paid him an extra $50 bucks for his time (not solicited) and he offered to take my old computer off my hands (it crashed) and to get back my files and put them on a thumb drive for $20 bucks! I paid him cash, and he sent me an invoice for the full amount paid, marked paid. I have a business and can write this off. I highly recommend Ryan. He was young, friendly, cute, really smart, really fast, very communicative and I really love my new machine! He can fix or build or network, or just about anything computer tech at an affordable price of $50 per hour, or a set fee you can count on if he needs to take it to his office. Highly recommend. 5 star man! read more