I recently started a consulting firm and, for the first time in my career, I am relying on my…read morepersonal computer. Unfortunately, my computer began to slow down and became very unresponsive, which made me extremely anxious since I don't have an IT team to turn to. I found Acamar Computer Services on Yelp and decided to contact Evan based on his excellent reviews. Everything I read was accurate! After explaining the urgency of my situation, Evan was able to see me that afternoon. During the consultation, I mentioned that I was prepared to hear that I needed to buy a new computer, considering I had purchased mine in 2021. However, after just a few minutes, Evan informed me that my hardware was in good condition. He only needed to address the "software bloat" to get my computer back in order. He also assured me that once this was done, I would likely have another two years before needing to worry about replacing my computer. We spoke on a Friday, and he kindly asked if I needed my computer back over the weekend or if I was okay leaving it for him to start working on it the following Monday afternoon. I chose to wait until Monday so I could finish a few more tasks. I dropped off my computer on Monday evening and picked it up the next day. Evan took the time to explain in detail everything he had done and how each change improved my computer. Evan is extremely talented, efficient, and a pleasure to work with. His pricing is very competitive and well worth every dollar spent. His primary focus is on delivering exceptional customer service, which is exactly what Acamar provides. I informed Evan that he is now part of "The Chrysalys Team" and will be my go-to IT professional for all my computer needs moving forward. I cannot recommend Acamar highly enough. Evan is a lifesaver!

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

Ryan is extremely knowledgeable when it comes to computer setup including retrieval of data and…read morephotos. We were replacing a 14 year old MAC desktop with an older IOS. Ryan got the initial setup of the new machine quickly. Unfortunately the new keyboard was defective causing logon problems. Ryan saw through this. Once identified he could move to transfer of photos which took a great deal of time. In addition he spent patiently with us over multiple password recollection in order to sync up with the new device. We are up and running. Highly recommend Ryan for his technical expertise (an engineer) patience and gracious manner.

For 3D printing and design solutions look no further! I was totally unfamiliar with the technology,…read morebut had to execute a critical project in a very short time frame. All the other companies I called said it couldn't be done - then I called Ryan, and I'm very thankful I did. Ryan laid out the realistic options in a very easy to understand way, and then delivered a top quality solution ahead of schedule. He communicated clearly and in a timely manner throughout the project and directly addressed my concerns. Simply couldn't as for better service. Ryan is a true professional and and a pleasure to work with. So much so that I asked him if I could write this review!

Michael is a real pro. The thing I liked , when I needed some help with my computer, is he does a…read morescreen share so it's like he comes to your house and helps you with your computer. He was able to nail down that I need help with my excel program and we're working on it. He was able to get my contact book restored which was great . In the meantime I'm so happy I found him highly recommend.

Part B- Michael fixed my Office Word problem and more. when he did a screen share, he noticed how…read moremy slow my computer is running and has been for years! He installed a new Hard Drive and fixed it......My computer had a bad Hard Drive Apple used for 2 years. .He has given me a wonderful experience and is markedly better than my previous IT guy who moved away. I am so happy and thankful !!!!!!!!!!!!!!!!!!!!!!!

I waited a long time to write this review because I didn't want to do it in anger. Howard feels…read morelike a tough-luck guy, who kinda still tries; and half-ass delivers on his mess up's; For this reason I'm certain that there are many, like me, who never wrote the review warning others. I really wish people before me took the time to write a warning review. So I am now. Not to hurt Howard, but as a service to others. It's been a full year and now I feel that i can evenly share my experience. I took my mac to Howard and he added RAM. After I got the mac back, my iCloud was multiplying my contacts OUT OF CONTROL like an exponential moment in the Matrix. I took it back to him and he couldn't fix the problem. I had to go elsewhere for help. It took hours with a top tech manager at Apple to stop the madness. (He hadn't reinstalled the settings correctly, and couldn't figure out how.)

Latest computer nightmare: wifi failing every few hours, of course, right in the middle of a work…read moreproject with tight deadline and a major presentation Monday morning on WebEx. Comcast useless. Guaranteed ulcer. Called Howard and he came right over, even tho it was a Sunday morning. Through the years he's been able to fix most things remotely but this one required a house call. Meanwhile I'm going crazy and he keeps reassuring me. He just sat there patiently checking and rechecking, A- so the problem would finally be fixed and B- so I didn't end up wasting money, replacing something that wasn't the cause of the problem. Came with a load of new components (modem, airport, a gazillion wires, power extenders and who knows what else! Just in case.) Figured out the troublemaker, replaced it, and voila! Sweet and gracious as always.

I called MobileTech Computing at 3:30 pm on Saturday (Labor Day Weekend) with two broken printers…read more The technician told me over the phone how I could fix one of them and he was here within two hours to fix the other one. That is 5 star service!

Michael brought my computer back from the dead after I had taken it to two other locations who had…read moretold me it was a lost cause. Michael and his staff are fantastic. Very kind and explicative and most importantly they are experts at what they do. if you're having tech issues you won't find a better place in Marin.

Super friendly and responsive family business. They were recommended by a neighbor who got her…read morelaptop serviced. My daughters blew up the battery on their fairly new HP laptop, so I needed it replaced. The touch pad was lagging as well and asked them to diagnose the problem. Once we coordinated schedules, I dropped off the laptop for repair. The cost was very, very reasonable for labor and parts. The parts took a while to arrive, which was understandable and outside of the business's control. But once the battery came in, I got the laptop back the next day. I definitely recommend Total Tech if you need help with any of your computer needs.

Due to COVID, I met the technician at his residence. I spent about 20 mins on site while he fixed…read moremy iPhone screen and he threw in a screen protector. I appreciated that he guaranteed his work since not all places do. Overall, it was a great experience and I plan to get some more electronics fixed from him, 2 cracked laptops once I have time. I would recommend to anyone who needs an iPhone repair.

Syd was prompt, responsive, listened thoughtfully and was generous with his time and in sharing his…read moreexpertise.

Syd put a new battery in my MacBook, but the battery didn't connect with the computer. Syd told me…read morethat he'd done all he could and since the battery wasn't functioning, he didn't charge for the work. I was very impressed with Syd's integrity. I later took it to the Apple Store and the problem was complicated. I so appreciated Syd's honesty.

I have been consistently happy with Etienne's IT expertise. First, he is amazingly prompt. You call…read morehim and he answers and if you get his vm you get a call back promptly. Second, he solves your problem very, very fast. He remotely gets on your computer and takes over the controls and bingo- problems solved! I have used Etienne for years- how many vendors do you use for years??? He also makes house calls or did before Covid. Super easy to work with and his bills are fair. No price gouging!!' Highly recommended.