I called Mark for assistance in something relatively obscure and he was happy to offer to come out…read moreto help, but after hearing more, the solution in his opinion would be equally well resolved if I called a specific tech support vendor that I (by default) of having the service) already had a contract with. So while Mark could have come out and did the relatively basic, slightly obscure type of tech work, he just helped me talk it through and understand the situation as vendor problem, and that they should have theeir own support solve this free of charge. So this 5 Stars is fully for friendliness and integrity. Sure he could have came out and charged couple hundred (probably mostly for driving) as the vendor's tech was in and out in 5 minutes. Thank you Mark!

Mark is a genuine wizard. I've spent decades building, fixing, and troubleshooting computers and…read moresystem software, becoming the de-facto IT guy for my family and colleagues. Once in a while I'll run into some obscure/highly specialized issue that would take hours of research and trial-and-error to resolve. I'm really impressed by how instantly knowledgeable Mark is with these complex tech issues. He's the real deal.

Norm is great !! I was trying to figure out why my ergonomic…read morevintage key board wouldn't work with an adapter to sync with my Dell laptop. Because my lap top wouldn't would not work, he gave me his 15+ year vintage ergonomic Microsoft keyboard which synced up fine. I had to insist that he let me pay him. Super nice guy ! JT Orinda

Had an issue with a friend's desktop and called Norm. It was a holiday but he was at the house a…read moreshort while later. In just a few minutes he diagnosed the problem and had the necessary replacement with hIm So helpful and easy to work with. Oh and he is a dog lover!! Timely response, a fair price and just a great experience

10/10 I am very satisfied with their care and service. I called in about a crack on the screen of…read moremy 2020 Macbook Air. They were able to evaluate my laptop during my lunch period and gave me very reasonable quotes. I truly appreciate how straightforward and honest they were about pricing and the available options for repair. Apple gave me a high-priced quote to repair the screen in 1-2 weeks, and it was pricey even before installation fees and taxes. Manu (I think he is the owner) was able to quote me a great and reasonable price for the screen and installation, and they were even able to repair my screen the same day. Manu and his team are so friendly. The space is small but clean and welcoming. They even have a cute shop dog, Calliope.

Manu and his teams are absolute wizards, I brought in a computer that I thought was completely gone…read moreand they were able to fix it and at a reasonable timeframe. Also the fact that they do everything internally and to not send it out to another lab or shop is a lifesaver. 110% I'd recommend you come here for any of your fixes.

I waited a long time to write this review because I didn't want to do it in anger. Howard feels…read morelike a tough-luck guy, who kinda still tries; and half-ass delivers on his mess up's; For this reason I'm certain that there are many, like me, who never wrote the review warning others. I really wish people before me took the time to write a warning review. So I am now. Not to hurt Howard, but as a service to others. It's been a full year and now I feel that i can evenly share my experience. I took my mac to Howard and he added RAM. After I got the mac back, my iCloud was multiplying my contacts OUT OF CONTROL like an exponential moment in the Matrix. I took it back to him and he couldn't fix the problem. I had to go elsewhere for help. It took hours with a top tech manager at Apple to stop the madness. (He hadn't reinstalled the settings correctly, and couldn't figure out how.)

Latest computer nightmare: wifi failing every few hours, of course, right in the middle of a work…read moreproject with tight deadline and a major presentation Monday morning on WebEx. Comcast useless. Guaranteed ulcer. Called Howard and he came right over, even tho it was a Sunday morning. Through the years he's been able to fix most things remotely but this one required a house call. Meanwhile I'm going crazy and he keeps reassuring me. He just sat there patiently checking and rechecking, A- so the problem would finally be fixed and B- so I didn't end up wasting money, replacing something that wasn't the cause of the problem. Came with a load of new components (modem, airport, a gazillion wires, power extenders and who knows what else! Just in case.) Figured out the troublemaker, replaced it, and voila! Sweet and gracious as always.

Super friendly and responsive family business. They were recommended by a neighbor who got her…read morelaptop serviced. My daughters blew up the battery on their fairly new HP laptop, so I needed it replaced. The touch pad was lagging as well and asked them to diagnose the problem. Once we coordinated schedules, I dropped off the laptop for repair. The cost was very, very reasonable for labor and parts. The parts took a while to arrive, which was understandable and outside of the business's control. But once the battery came in, I got the laptop back the next day. I definitely recommend Total Tech if you need help with any of your computer needs.

Due to COVID, I met the technician at his residence. I spent about 20 mins on site while he fixed…read moremy iPhone screen and he threw in a screen protector. I appreciated that he guaranteed his work since not all places do. Overall, it was a great experience and I plan to get some more electronics fixed from him, 2 cracked laptops once I have time. I would recommend to anyone who needs an iPhone repair.

I recently started a consulting firm and, for the first time in my career, I am relying on my…read morepersonal computer. Unfortunately, my computer began to slow down and became very unresponsive, which made me extremely anxious since I don't have an IT team to turn to. I found Acamar Computer Services on Yelp and decided to contact Evan based on his excellent reviews. Everything I read was accurate! After explaining the urgency of my situation, Evan was able to see me that afternoon. During the consultation, I mentioned that I was prepared to hear that I needed to buy a new computer, considering I had purchased mine in 2021. However, after just a few minutes, Evan informed me that my hardware was in good condition. He only needed to address the "software bloat" to get my computer back in order. He also assured me that once this was done, I would likely have another two years before needing to worry about replacing my computer. We spoke on a Friday, and he kindly asked if I needed my computer back over the weekend or if I was okay leaving it for him to start working on it the following Monday afternoon. I chose to wait until Monday so I could finish a few more tasks. I dropped off my computer on Monday evening and picked it up the next day. Evan took the time to explain in detail everything he had done and how each change improved my computer. Evan is extremely talented, efficient, and a pleasure to work with. His pricing is very competitive and well worth every dollar spent. His primary focus is on delivering exceptional customer service, which is exactly what Acamar provides. I informed Evan that he is now part of "The Chrysalys Team" and will be my go-to IT professional for all my computer needs moving forward. I cannot recommend Acamar highly enough. Evan is a lifesaver!

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

Danny gave my aging laptop a once over, determined the problem and offered a reasonably priced…read moresolution. He ordered the correct part and when it arrived I dropped the laptop off, he installed it and did whatever "under the hood" magic was necessary. Laptop returned to me same day. Really great service, really nice honest guy who wasn't trying to upsell me. This will be my first stop in the future for computer problems or a custom build.

I took two old laptops and a tower to have the hard drives removed before recycling. Not only did…read morehe remove and destroy hard drives but he recycled as well. All for $50!! The shop was clean and well organized; owner was friendly and professional. Highly recommend.

We are an elderly couple and we own two older Mac desktop computers. These computers contain many…read moredocuments, photographs, videos, and music that we had been unable to access for years. Daniel came to our home and explained how he might be able to transfer all of our material to a new external hard drive. So as not to give us false hope, he told us that sometimes older files are unable to transfer to newer devices because of incompatible formats but that he thought there was a good chance he would be successful. We felt Daniel's fees were reasonable and decided to give it a try. Three days later, we got the surprise of our lives. Daniel found a way to recapture the words, photos and music that are so precious to us. He also taught us how to access the material to print out/view/and listen to on our new computer. We are so delighted to see old photographs again, listen to favorite music from the 1950s through the 1970s, and hear the voices of our parents who we recorded many years ago. Daniel's service includes picking up and returning the computers. He also showed us how to label things correctly, create new files, and adjust the audio properly. We cannot recommend him more highly. He is extremely knowledgeable, professional, and a very kind person. Daniel, you're the best!! Linda & Charles Kraus El Cerrito

I can't recommend Daniel highly enough! He's on time, knowledgeable & very capable with every…read moreaspect of computer repair & installation. He took away all the stress of a crashed computer & restored everything perfectly.