If you're looking for a place to print or ship in Vallejo, this a good place to go. When shipping,…read morethings tend to arrive on time if not early. Prices and value are reasonable and the quality is ok.

I had a very frustrating experience with the self-service printing at this FedEx location…read more I used one of the prepaid computers, which prompted me to load $5, $10, or $15. I chose $5 because I only needed to print a PDF in color. I logged into my Gmail, opened the file, and selected print. The print settings were initially not showing what I needed, so I asked an employee for help with printing in color. Instead of coming over to assist, she called instructions to me from behind the counter and told me to "scroll down and you'll see it." That information was not accurate, and I still had to figure it out myself. Once I finally found the correct setting and tried to print, the computer and printer did not seem to be connecting. I asked for help again and was told the printout would come from a different printer. I went to the printer she pointed out, but nothing came out. When I asked again, she finally came over, but by then the computer had logged me out. She then asked me to email the PDF to the store. I sent it, but they repeatedly told me the email was not arriving. I even asked them to verify that I had the correct email address, and they confirmed that I did. I waited around 10 more minutes, but no one followed up with me. Instead, they continued helping other customers and basically ignored the issue. What bothered me most was the lack of effort. When I first asked for help, the store was not busy. This probably would have taken less than five minutes if someone had simply come over and helped me from the beginning. Instead, I spent time loading money onto the computer, trying to troubleshoot the printer, emailing the file, and waiting, only to leave without getting the documents printed. The staff seemed very uninterested in helping with a simple printing problem. The customer service was extremely disappointing.

Awesome customer service!…read more Maritess is such a great help when it comes to printing out many attachments from an email and having it ready for pick up. *Email her what you want printed out, confirm with her via a phone call post sending the email, and set a time for pick up. Super easy! Support your local print and go store!

I went there for a notary service. Owners are very fast and friendly…read more Definitely would recommend uses them.

Moved in the area and first time to use this UPS location for Amazon return and so far smooth…read moretransaction and good customer service. They also have a kiosk for self service amazon return but since there is no line and my item was a little bit bulky. Will use this UPS location now instead of the other one where I usually go in the past.

Very poor service, if a guests approaches a employee asking questions to get clarification, even…read morestates that the guest is learning; an employee should not be rudely discouraging and impolite to somebody who's trying to learn a new process. As someone who's worked in the hospitality industry for a long time, a little crash course would do her some justice. My very first experience in the UPS store in American Canyon and I hope I never have to be back.

I've been to this UPS store so many times for the past 10 years. Mostly fingerprinting, notary…read morepublic, amazon returns and barely shipping as I find it expensive. So far so good. Sometimes the line is long sometimes no line at all. Plenty of parking at a not so safe plaza. This UPS is close to Planet Fitness Vallejo and different other stores.

I rarely leave reviews, but I had to recognize Aruna for her outstanding customer service. I came…read morein very stressed after AT&T charged me for a phone they claimed was never returned. Even though I no longer had my receipt, Aruna immediately stepped in to help and guided me through finding the tracking information, which confirmed the phone had been delivered. She was patient, kind, and never made me feel like I was a bother. It's rare to find someone who genuinely cares about helping customers, and Aruna went above and beyond. She was amazing and truly deserves recognition--and a raise! We need more people like her. Thank you, Aruna!

This location is so easy to get in and out. The staff is friendly and helpful. We were staying out…read moreof state while a friend checked our box for us. Once we decided to move permanently, the staff at this location was able to let me know that there was no more mail in the box after I submitted a postal change of address. If you need any of the services they provide, go to this location. It's right near groceries, banking, and refreshments so no need to go further.

Overpriced printing services. Go to UPS or elsewhere…read more Went in to print two shipping labels. The manager (I assume) printed on recycled paper, both labels on the same sheet then proceeds me to charge 1.50 for printing services. 75 cents per sheet is ridiculous (except it was just 1 sheet with both labels on them). Pricing on the wall says otherwise and should be significantly less. The manager then proceeds me to ask me if I have my packages with me, I said no. I'd rather not give him the privilege to mail off packages to say there is volume and need for a mailnmore in Benicia.

To Jennifer M I just read your review. I walked in with my…read more11 year old yesterday to do a return. I walked into an extremely aggressive hostile and uncomfortable situation. I did not know what was going on at first. Once I realized you were angry about the policy of not taping boxes, I was shocked. Your behavior was a little concerning. I was definitely a little thrown back. So once you began to turn your anger towards me I realized this wasn't a ups issue. This was YOUR ISSUE. You continued for several minutes to rant and rave about a little conversation with the young lady I had while she was helping me. There are so many things you could have done to make a statement but this was not the way. You lost that battle as soon as you started yelling at a young lady and an elderly woman. Then an innocent bystander. There are many resources for anger issues. I am sure your retail employer may even be willing to help you get the proper treatment. Moral of this story is BRING YOUR OWN TAPE!!!!

I just had the best experience at this location. Professional, fast and knowledgeable. I live in…read moreVallejo but this UPS is now the only location I will be using from now on. Eddie.

The postal delivery person left a notice that a parcel was at this location…read more Arrived and found a short line which moved pretty quickly. Staff were in a good mood interacting jokingly with the customers. When I gave them the notice it triggered an intense search. My staffer quickly realized something was wrong and ran a search over the tracking system. Turns out it was at a different PO. Compared to other local PO this branch was blazingly efficient. Morale was high. Recommend.

Slow. Inefficient…read more Long lines. The glue that holds this place together is long time employee Felicia.

What can I say. I love this place!! The owner Will who I have had the pleasure of working with a…read morecouple times to ship items is so knowledgeable and helpful. Stop going to the post office or UPS store..this is your place. Support this fantastic local business!!!

I was having a hard time finding a way to print my save the dates for my wedding. Sydney stepped…read moreright in and was so informative and helpful. She saw my vision and it came out perfect. I couldn't be more happy. The quality of the paper was perfect.

I had a long distance move and one of my bigger challenges was shipping my wine collection. I had…read morereceived quotes from other companies that were outrageous, but All American Mail Center was much MUCH more reasonable in their pricing. They also did an excellent job safely packaging everything for me and the shipping was even faster than originally promised. A big shout out to Adriana over the phone for answering all my questions and helping me understand the process. She sent me the pages to itemize my shipment ahead of time so that I could just bring everything to the store. Bella was also super helpful and professional when I dropped off my packages for shipment. She and the rest of the team safely and securely packaged everything for me. Communication a breeze, I received tracking and delivery information with no hassles or issues.

Always polite, efficient and helpful whether it's with shipping or mailing services or notary…read moreservices. We have been using them for years and have always been happy. Beats standing in line at the post office hands-down!!