I had a great experience at the FedEx on Oliver Road in Fairfield. The staff was very helpful when…read moremy husband and I went in for passport photos. They were friendly, professional, and made the process quick and easy. Everything turned out perfect, and we really appreciated how smooth they made it for us. Highly recommend this location for passport photos and shipping needs!

This location was already subpar due to the lack of customer service. Anytime you would walk in you…read morewould get a hello, but people really didn't seem to want to help out. Then they are now the free option for Amazon returns, which now makes it even worse to have to work with them. They don't have any Self Service for returns. You have to wait in line behind multiple people. There's always someone that requires a lot of attention in time because they're shipping or needing printing. It is truly a location that needs a lot of help support and extra hands.

Faster turnaround on my prints, they have always met my expectations…read more Recommend for prints, returns and shipping.

I went in for notary and had the most racist encounter with the notary working there. She keeps on…read moreasking the staff on how to fill the form. She stop each time she pick up a pen to write something. It took over 30 minutes for her to sign a piece of paper and stamp it and does it wrong. Then continue to act like she knows what she doing. We decide to walk away because she wants to over charge us after the whole encounter. We went here for years and had great experience with previous crew. This new crew is horrible. The sad part is when we went to the notary across the street from them, the owner told us a lot of people come to him for notary because of the horrible treatment they encounter at this place. It validates that we are not the first that got mistreated and won't be the last. Glad to say we will never go there ever again.

If you need to ship some wine, this is the only place on the Peninsula that can do it for you…read morelegally. The Packaging Co has the proper licenses to ship alcohol and they handle shipping for several small wineries. I've shipped several cases with them on two different occasions, and they are 100% reliable. Just bring your bottles and they will put them in a styrofoam wine-shipper and send it via FedEx or UPS. They charge about $60 to ship a case to NYC via FedEx Ground , which is pretty reasonable. (If you took a case to a FedEx Office and lied and told them it was grape juice, it would cost you about $50 and you would have to provide the shipper). They can also ship faster if you want. My only caveat about this place is they are primarily B2B and aren't set-up very well to deal with walk-in customers. Be sure and call before you go to make sure someone will be there when you arrive. The storefront doesn't have a sign, just a street address, and you will probably have to park on the sidewalk in-front. Their front door is locked and you have to press a doorbell to enter, or maybe even call them from your cellphone if they don't hear the doorbell. It's pretty spartan inside, but that's OK with me.

From the owner: The Packaging Company specializes in wine packing and shipping. We ship for wineries, retail…read morestores & individuals. The Pack Co can fulfill all of your shipping needs including wine clubs, releases and everyday shipments

Staples is a great place for office supplies and it helps that it's in a convenient location, right…read moreoff the highway. The store is clean and spacious and they often have good deals on items. This was the first time I've stopped in to drop off an Amazon Return but the area is clearly marked, the staff was friendly and helpful, and I was out pretty quickly.

UPDATE: I emailed staples corporate about my books and they apologized for the damage done to my…read morebooks. They also gave me a check for the amount my books were worth. I am very happy with how things were handled after the experience. I'm so heartbroken. I had some expensive anatomy books that I thought would be great to get a spiral bind on them. I paid for an anatomy atlas for $120 and an anatomy coloring book for $30. I took them to staples because they said they could do a spiral bind and it was very inexpensive. But I guess you get what you pay for because they totally messed up on my books. The hole punched didn't go through some of the pages, the spiral is sticking out at the ends because the hole punches didn't go through all the way, and they didn't catch some of the pages on to the spiral. Now I'm stuck with books that are semi usable. The customer service was eh. They weren't really apologetic or even tried to show that they cared that they messed up on my books. At least I got a refund but $8 is nothing compared to $150 worth of books. Beware of taking your things that you paid a lot for because this could happen to you.

We have been using this business for a long time, longer than you can imagine and this day was the…read morevery first time that a staff actually was impolite , discourteous, rude and unprofessional.. We arrived with a return and just because the item was huge we gave her the consideration to bring it to the side but we got her attention that we needed her to scan it for return.. No reply.. We waited 5 mins and still she was attending to her laptop and other walk in customers .. One man walked in and she also snobbed him .. She walked out of her desk to get something she printed and she walked pass us and nothing.. We called her attention again and still she attended to other new customers until one nice guy worker came probably from his break and we told him to scan the return because we've been waiting for more than 15 mins.. This woman should not be in the front desk because she fails to attend to customers' needs, let alone didn't have the audacity to respond to us.

What happened to my friend I think her name was Kathy the older white lady. She's gone! She helped…read moreme so much. Some people thought she was mean but she meant business! Now The Indian workers there are very knowledgeable and they are always willing to help. Great job

Great location.To bad there closing up shop for good!Package cars will be coming out of Sacramento…read moreand Richmond now!So long Cordelia Center.You took care of me my whole career!Hate to see you go!

Assuming this facility runs my area in Fairfield.... I was waiting for a package from T-Mobile this…read moremorning and my tracking stated the usual, delivery by 7pm. Someone I know lives in the same apartments as me and saw UPS, knowing I'm waiting on a package they called me but when I looked outside there was no one and I never received a knock on my door. I check my tracking and it now says attempt made, which is false. This was around 1130am. I was home and waiting. This isn't the first time I have had this happen, which is disappointing. To avoid this on the next business day I tried to switch my delivery location to the nearest ups store location immediately, which costs a $6 fee, but it has yet to even be approved. So I am extremely dissatisfied with this inconvenience and hope to receive my device tomorrow on time.

Service is always great when I come here. The ladies are always nice and super helpful. I've…read morerecently had fingerprints done here and the lady that helped me was very nice and patient. I always return Amazon packages here as well and it's usually easy and efficient. The lines are never too long and even when they are the service is still pretty fast. I've never waited longer than 5 or so minutes

Update to my last review. I've had very good experiences as of late. The employees are really…read moremaking an effort to provide consistently good service.

Came here for a letter notarization and the ladies working were so warm and friendly. I will be…read morecoming here for all my UPS/FedEx shipping from now on. Really great little business.

I so appreciate the kindness and helpfulness this business shows its customers. The only place I…read morewill do business. The absolute best customer service!!

Cargo that you can totally trust and service is excellent , you can always rely that your packages…read moreate delivered safe and well intact.

They charged my credit card twice and when I called they had me take a picture of my credit card…read moreand they will have their accounting dept take care of it. I waited and waited but they never did return the extra charges. I ended up having my bank take care of it and disputed the extra charge. when you say you were gonna do some thing, do it or if you cannot do it make sure that you notify the customer.

Great place to go for all mail services. Friendly staff, clean office. I recommend this postal…read moreservice.

Very good customer service. I was given information that was helpful in understanding how my…read morepackage would be handled.