We came in for one chair and left with three. I was not upsold or badgered. My salesperson Danny…read morelistened to me, my husband and my friend and was great at finding the perfect solutions to all of these contributions. We found affordable pricing, learned about protective plans not offered in previous experiences, was informed about all products and services we needed for new and older purchases. He was kind, funny and very knowledgable of the stock on hand and that which is coming in the near future.

Just bought a recliner from Sales Consultant Danny. He was very helpful and spent a fair amount of…read moretime with us until we made a decision. He was knowledgeable and very friendly and not pushy. We had a positive experience. The chair was a custom order so it will be about 8 weeks for delivery. I hope all goes well.

My new go to location for Amazon returns. Returning through them is free. UPS is now charging…read more The clerk is efficient and seemed nice. The wait is long however. There was a long line for Amazon returns while other clerks weren't busy. It would be nice if they pitched in to help. Its always this way here.

The only reason why I would even come to Staples is because Amazon is cutting down on using UPS for…read morereturns and there were no other return points offered that are closer. Every UPS store I dealt with in the past for Amazon returns seemed to have the process down: scan the code, package if need to, put some tape, issue receipt. Easy in and out with minimal wait for the most part. As soon as I saw what Vacaville Staples has come down to nowadays, I knew this wouldn't be a similar experience. The space is now split in 2, with the larger part belonging to Dollar Tree. What's left of Staples is small, but somehow still disorganized store. At least there are signs where the Amazon returns are handled, so i walked straight past the registers to reach one unhappy employee dealing with a line of about 5 customers, herself surrounded by multiple boxes. Like a robot, she would ask everyone the same question in an annoyed voice: "how many items?". Once she would scan the code, her body language doesn't even try to hide how much she hates doing this. In between sighs and heavy breathing, I felt like leaving before it was even my turn. Just being in the same space made me feel uncomfortable, like I was doing something wrong. Just as I reached the counter, this Staples employee starts rummaging through boxes and said it will be couple of minutes. Yes, there are still about 4-5 people behind me waiting and the only employee that is handling the returns is moving items to different boxes. Let that register. Once she was finished; same robotic question. She then printed out the sticker, slapped it on the item, and threw it into the box. Finally, asks "any questions?". Hell no, I just want to get out of here. It's a true shame that Amazon is letting Staples handle their returns and that Staples does not care about at least some basic customer service. I'm not sure where this employee's frustration comes from, but taking it out on customers surely will not help her cause. Two stars just because the return showed up as accepted in my Amazon account, but I surely hope I never have to come back here.

I usually come to OfficeMax for printer ink but this time I needed table setting labels and…read morecalendars. The store is rarely ever busy (when I go) so I was able to get help from a worker and directed to the labels. There was no wait for the register and I got in and out within 10 minutes.

Went there today 1/8/26, Big closing soon sign on front windows, another sign only store that's…read moreclosing, WHATTTT, you mean in entire bay area the only store, so many negative reviews from folks on this location, now this Store is coming to a merciful End, they dont got to listen to you folks whining about terrible service, and you don't gotta deal with Lazy people who just want that clock to say 5pm quitting time, my experience today i asked the dude hey are those comfortable office chairs half off, he says I dunno know naw I don't think so, I stop at the exit door and say maybe I should look for myself, BOOM all of the chairs are 50 percent off during this store closing

We were in search for some bar stools and could not find the right height anywhere. This furniture…read morestore had 2 on display and the girl on the sales floor said she wasn't sure if they had any more in stock. She took down our information and we left. She called us back 15 min later and said she found 3 more and they can put it together by the time we got there. They were so friendly and helpful! The owner even helped us and drove 2 of the stools himself since all 5 did not fit in our car. We are definitely going back to this place because of the service and quality of the furniture!

The two brothers who run this store are courteous and hardworking. I bought a large china hutch to…read morebe delivered to Benicia and they also did the delivery themselves! Their prices are very competitive and I am delighted with my purchase. I shopped online and at two other furniture stores in Vallejo and B &N had much lower prices on high quality pieces. Similar hutches in other stores were $1200.00 but I purchased a beautiful cherry wood unit for $600.00. I will definitely return for any additional furniture needs and I would recommend them to anyone looking for quality furniture and friendly service. I like to shop in my own community and support local merchants. Thanks B & N Furniture!

I hardly ever write reviews, but the Office Depot deserves it. My flash drive corrupted hours…read morebefore a deadline, and the tech center helped restore most of the files and quickly reprint the project. They didn't treat me like a nuisance; they treated the situation seriously and respectfully. Their help turned what was about to be a disaster into a completely manageable day.

I visited the store after receiving the text message sign-up coupon. I purchased about $50 worth of…read moreschool supplies for my son. At checkout, the cashier (a female with colored hair) told me the coupon was for online purchases only. Without thinking much about it, I said "okay" and completed the transaction. After leaving, I looked at the coupon again and noticed that it clearly states, "Present coupon to cashier." I returned to the store, showed her the coupon, requested a return, and asked to speak with a manager. Unfortunately, the return process itself took quite a while, and by that point I was frustrated and just wanted to leave. As a former OfficeMax team leader, I'm familiar with the register system. If a coupon doesn't scan automatically, the system allows the cashier to manually enter the coupon code when appropriate. We were also trained to prioritize customer service and honor valid promotions whenever possible. What disappointed me most wasn't just the coupon--it was the lack of effort to help resolve the situation. I made a trip to the store specifically because of the promotion, spent my time shopping, and left feeling like my concerns didn't matter. A little initiative and willingness to assist would have made a significant difference in my experience.

My first reaction when I saw the "going out of business sale" was sadness. Office Depot is my go to…read morestore for office supplies. It's always been a pleasure working with the staff at an Office Depot. They've been professional and knowledgeable. When I visited, the sales had gotten up to 50% off. The store was looking at least half empty maybe more. I don't think the prices are gonna go down much more because they're gonna run out of stock. Since I was already on the market for a printer, I did decide to make a purchase and consulted with the staff about their opinion. I've already looked up online reviews of my chosen product. It was reassuring that the staffers's opinion and the online reviews were close to identical. It helps that my brother is a specialist in this area as well and his opinion jibed with both the online review and the staff. Well, that's a lot of consensus. It was 40% off, which beat the sales price of everything else out there by a tidy percentage. Effectively it may be too late to write a review about the store, because the selection of stock is so low anything I say might be gone by the time you read this. But in the end, I'm sorry that the store is going out of business and I wish the staff all my best.

Wow, when did Office Depot get so expensive? I wanted to pick up some basic office supplies - pens,…read morenotebooks, etc. - and got a case of sticker shock. The store is clean and tidy, maybe a little empty but it seemed to be stocked well enough. The staff was friendly and helpful. [Review 17565 overall - 361 in California - 1083 of 2022.]

I agree with the other posting: Zero Stars! This business is dishonest. The "principal" Scott…read moreSherman and his office manager, Sharon Karaica, tried to cover up a mistake that they made on our order, and then tried to pass an additional charge of over $600 to us to pay for their mistake. They do NOT return phone calls or e-mails in a timely fashion. Do not do business with Repworks, or Repworks1 as they are sometimes known.

ZERO STARS~~Stay away from this business! Our school PTA paid over $2,300 for chairs to match 36…read moreothers we had purchased through Repworks. Repworks took our order, then faxed the correct information to us to review. We received the chairs, but not in the color we ordered; they did not match our original chairs. The office manager, Sharon Karaica, and the Principal, Scott Sherman both told us the manufacturer had changed the fabric samples. This turned out to be totally false. When we investigated, Repworks had made a typographical error which changed the color preference on our order that they sent to the manufacturer. Repworks then tried to charge (extort from) our school PTA an additional $750 to correct our original order. For 6 weeks, they have not returned phone calls or e-mails and have ceased to communicate with our school. This business is dishonest and dishonorable, lies to its customers, and has taken funds our PTA raised for our children. Stay away from Repworks! (They have another address: 827 Missouri St. #2, Fairfield, CA)