Went in for passport photos and was pleased by the quick and efficient process. I was able to review my photos prior to printing, too. Had no idea that can also complete and process your passport application and/or mail it out for you (both at an additional cost). Staff were very friendly and professional. read more

Got films for my camera. The wife was really friendly. Nothing to complain about but will see how they do with developing my films.

While visiting my hometown Fairfield from New York, I had just finished a 3 day family reunion where I had 4 disposable fujifilms I wanted to get developed before traveling back. Fairfield unfortunately doesn't have any small local owned photo labs (only your Walmart, Walgreens, CVS etc). I called in advance and the staff was super helpful answering my questions and ensuring I could drop off my film before closing to get it processed. Turn around time for me was next day (given my travel constraints so they made an exception) and they were so accommodating to the point of extending a very kind offer I couldn't say no to that made it easier to get my prints in a timely manner. It was a seamless process and I felt very cared for! Thank you to this team. I've already shared with family and plan to return whenever I am in the area and need any photo needs. read more

Photo Pro - Photo of myself from one of my disposable camera that was developed here - Photography Stores & Services Near Me - Napa, California

Family went above and beyond to talk to me about a recent transaction I'd made. An emotional overreach on my part. The phone call wasn't expected but very much appreciated. Thank You so much. read more

They have always been immediately available. I've never had to wait. I think they generally have two notaries on hand at a time. Rapid service, courteous, efficient. And very reasonably priced as well at $15 per each notary. read more

Very nice, personalized service! The setup is professional, and the studio space is great for taking photos. I needed European passport photos, and they knew exactly what was required -- I walked in without an appointment, and they got everything done in just a few minutes. The pricing was reasonable, and it's so nice to have this level of professional service right here in Napa. Highly recommend! read more

multiple times I have brought and a disposable camera to this location, and within a week or two, I get an email with all of the photos, and I can come pick up the physical princess as well. This system absolutely changed my life, to have these quality, disposable photos, on my phone and in my email forever, it's amazing. read more

After having this business bookmarked for months for future passport photos I finally went for my kids. Passport photos were done for my 1 toddler (20 months old and child and got charged a miscommunicated amount. Initially after finding out I was frustrated and disappointed. Then I heard back from Nica and we spoke and she made it right. Customer service and follow up like that is what makes a business great in my book. I appreciate it, Nica! Now that is why this business gets the ratings it gets. Thank you again. read more

Called Tuesday morning 01/09 to inquire about a bunch of old film I've found while sorting through my deceased mother's belongings. 35mm, 110mm and some other I've never seen nor heard of before. (Disc film) I spoke with Nikha, who informed me they were "running film" that day (implying a faster turn around time) and if I could get it dropped off asap. awesome. Upon arrival, while discussing cost, she informed me there are two charges, ONE CHARGE for the actual processing of the film, (and the time and effort that goes into that being non-negotiable non-refundable (which I can appreciate), and a SECOND CHARGE for how you'd like receive those processed images: either prints (more expensive) or scans to a thumb drive (which they recommended as more "eco friendly and efficient"). I was a bit caught off guard when asked to pay for our order upwards of $600 order ahead of time. I don't know if this is standard but we did have a rather larger order. About 30 "rolls" of film total. Over the course of 12 days Nikha was handling our project, she never reached out to update us on how things were going so by day 5 and 10 I was calling for updates. We were Set to pick up Saturday but it glad I thought to call before heading out because and she pushes me to Monday for a "final quality inspection". Overall, It's a bit of a gamble, as I've learned, especially with old film/photos. I'm glad we decided to take the time and have the film developed, memories are priceless... but the image quality (subjective) just isn't there and a significant portion of the photos were too distorted to enjoy. read more

First rate service and they do it all! I've had them restore old photos, take various media and scan it for digital use, notarize my will and take my babies' portraits and passport photos. Ive even been finger printed so that I could chaperon my kids field trips. Now they are printing my christmas cards, is there anything they can't do? Haven't run into it yet. I also love that it is a family owned and run business. read more

I went in, close to the closing hours, when two employees helped me wonderfully with my doing live scan and fingerprinting. The Hispanic staff was wonderful in also letting me take a passport photograph before the store closed on top of taking care of my letter mail shipment to be sent out the next business day by printing the shipping label. Thank you so much! read more

Needed a digital photo for the online US passport application, took in five minutes, Nikha was amazing, she knew all the specifics for the photo requirement for the US passport. It made the online application for a passport extremely easy and quickly, accepted the photo as required, and we actually got our passport within two weeks. read more

Awesome services with friendly and helpful staff! Quick and easy, even the photographer was great getting pictures of my toddler who hates sitting still. read more

Everyone at Photo Pro is lovely, professional and efficient. They are my one stop shop to get everything done at once.

Quick and easy passport photo in less than 5 minutes. Staff for nice and helpful, would recommend

We needed a photo restored and enlarged for a memorial service for a family member. Nikha took such a personal interest. She made sure the photo work, poster design, and completion of the project was done before she departed for a vacation in two days. We couldn't have been more pleased. She did a great job. We felt well cared for. Thank you Nikha! We highly recommend this business. read more

Very helpful employees. Quick service and affordable prices .My order was created and printed and delivered in perhaps 20 minutes .

They are complete and professional. The notary is on site and reasonable. This a great service for Napa. read more

Wow, do NOT go here! Placed an order via email for passport photos for my child, then went to pick them up and had the door shut in my face. I had even called and spoken with a young woman working there (prob same one that locked door on me) and she did NOT mentioned that they had changed their closing time from 6:30p (M-F) to 5:30p. That would have been helpful before I drove 40mins in commute traffic to be shut out. She just looked at me through the glass door and shrugged. Zero customer service. Not going back. Don't waste your time with this business - there are other (better) options!!! read more

Photo Pro is amazing! I needed some posters printed out on a tight deadline and they got the job done quickly and efficiently. The quality of posters was quite impressive as well. I will be going here for all my photo needs in the future. Not to mention the customer service and staff are one of a kind! Keep it up Photo Pro :) read more

Photo Pro - Photography Stores & Services Near Me - Napa, California

Super friendly people made my visit a breeze! I initially went in with the sole purpose of getting my passport photos done but they told me they can also help me with processing and mailing it in and give me a tracking number for a small fee. I said, "sure, why not." I was in and out of there in less than 10 minutes! read more

I came in on 2 occasions for passport pictures. They are quick, efficient and professional. I'd use their service for printing photos as well. They do a great job! read more

Pros. Needed international passport photos for two different countries and they knew exactly what was required. Thank you thank you

I went there to get passport pictures and what a great surprise. Very friendly staff, great customer service. The pictures turned out great and they would let me retake if I didn't like it. Definitely recommend. read more

We came in here to urgently get a new passport photo taken because the original place we went with downtown took the passport photo and it was denied by the US State Department. Photo Pro know what they're doing when it comes to passport photos (Walgreen no longer does this). Their photo setup is top notch. They really are pros, as their business name says, and are super nice to boot. They gave us passport photos that could be emailed to the state department and we are thankful the passport may still arrive in time for our trip next week. Fingers crossed. read more

Great experience I had for live scan. Looked around while waiting my turn and they have some really cool items in there for purchase. Workers are very professional and courteous. read more

Passport photos: These people know what they're doing! Don't bother with anyone else. I went to FedEx and the poor person who probably wasn't trained well, so not her fault... Couldn't get the picture right. When I came here, it was full service! They knew exactly what they were doing from start to finish and even knew the kind of things that would make the picture unacceptable. For example, I had a scarf around my neck and my neck had to show. The FedEx person didn't know that. Big thanks to Abby! read more

Best service! I was there to renew my passport along with my kids and they helped me through the process relieving stress throughout the whole time. I highly recommend the place! read more

Responsive Communicates / updates well Great, dedicated staff & customer service Offers selection of services, as well as, frames etc read more

Great local shop for in and out notary services with a friendly staff. We had a number of documents related to 401(k) rollovers that needed notarization, and were able to get them all done at a reasonable price, quickly, with a friendly staff in an as-safe-as-can-be-considering-we-are-in-a-freaking-global-pandemic environment (masks and the like worn). Super convenient. Can't speak to other services, but if they are on par you're in luck. Would recommend. read more

They always develop my film photos really fast! Had no issues so far. The workers are super nice and approachable!

Wonderful, nice people who own the shop! Very helpful with passports, pictures, etc!!

I was in a pinch and needed a blown up photo of my dad the day of his funeral. Nika empathized with my situation and sprang into action, what she did was a work of art. The photo became the centerpiece of the viewing and everyone loved it. I couldn't be more thankful and grateful for her caring attitude and urgency. I have used photo pro for a few things in the many years I have been in Napa but they made a forever customer out of me this day. Thank you Nika read more

My parents got my new husband and I a metal print of one our wedding photos for Christmas! It's amazing, I nearly cried. read more

Photo Pro - Metal photo print (backing attached to hang) - Photography Stores & Services Near Me - Napa, California

I used their passport photo service and was very pleased that they were able to package up and mail everything for me. I was in and out in 5 minutes; most efficient service I have received in a long time. Definitely recommend this place for passport renewals. read more

I come to this location anytime I need something notarized or photos printed. The small staff is always helpful and I appreciate their current social distancing policy. read more

I highly recommend Photo pro, I am impressed that their small team can successfully help so many customers at one. Nikha even stayed after they had closed to help me with my order. She accommodated my fast turnaround and was instrumental in our success of creating a pop up gallery of our student's photographs. Thank you Photo Pro, I look forward to using your services again. read more

If I could give negative stars I would. Horrible customer service!!! After having a set of fingerprints were rejected, I went in to have them redone, which according to CA state law, and their agreement to be a Live Scan vendor, should be redone free of charge to me and to them and these guys refused to redo them siting some BS about reason codes for rejection, software req'mnts, and fees they thought THEY would incur. Trying to reason with them twice to no avail I even called the Dept of Insurance who assured me they were in the wrong and would file a complaint against them on my behalf. Being this place became hostile about it I decided to go elsewhere and sure enough, it did not cost me or the service provider any fees. DO NOT USE THIS BUSINESS! Rajendra M., I find it amazing that your protocol does not match up with every other Live Scan provider and question your interaction with the DOJ considering they were the ones who rejected the fingerprints. They would have been able to provide the reason for rejection you require and you should have contacted me, from the contact information I gave you, and have me come back in for re-fingerprinting. Right there you have not followed the protocol you stated is required. Pls do not mis-lead your customers. read more

Went here for passport photos because it was cheap and close to home. They definitely get an A+ for speed and picture quality but I'd give them a D- on human interaction and knowledge. They said I couldn't smile (even though the government website said you can). When I went back to get photos the next day (by choice) I showed them and the man "in charge" made me feel like an idiot. Smiled and said uhhu and walked away. It's one thing if they have that preference but I feel people should have the choice if both are acceptable and passports are for 10 years! Overall I'd pay more to not have to ever interact with that company again. read more

Photo Pro - From the government website. Teeth showing... - Photography Stores & Services Near Me - Napa, California

Amazing customer service! I needed to take a third passport photo as the previous two places provided photos that were rejected. After being told my previous photo was"horrible", Photo Pro got me in quick, making sure there was no red eye or shadowing at all. I might even look better in the photo than reality. The kindness and professionalism of the staff here is top rate! Plus, for my work, clients that need Notary services will be referred there when necessary. You're not the only one smiling. read more