For your real estate or estate planning needs, Diana is top notch…read more She has a high level of professionalism and expertise combined with genuine warmth and friendly humor that makes the experience a joy!

Diana was so professional, communicative, and easy to work with! Highly recommend her services for…read moreyour notary / witness needs.

Come twice now for passport photos. Staff is always so helpful with details and they greet you with…read morea smile. Lots of services like passport renewals, photo restoration, notary service, & mailbox rentals. Convenient hours, location, and plenty of parking right in front.

Photo Pro is fantastic! On my recent visit for passport photos, Abi went above and beyond…read more Extremely friendly, efficient and courteous. Thank you, Abi.

Amazing customer service from Raman and Harry! Katrina also assisted me quickly with getting a…read moredocument notarized. Everyone is always so friendly and helpful. I've used them for shredding services as well, and it's always an easy drop-off and affordable. I also love the self-service Amazon returns--it makes everything so quick and convenient. Definitely a great place for all of these services!

My experience today at the UPS store in Napa was perhaps the most appalling customer service…read moreexperience in my life. I was previously treated unprofessionally by one of the employees when dropping off a UPS shipment. Again today, the same employee spoke to me in a disrespectful and condescending manner as I was dropping the packages for pickup by UPS. I am a 65 year old man and the employee is probably in his mid 20s. Inappropriate for any employee who is supposed to be representing the UPS brand to order a much older person to do something without a please. I looked at him, incredulous that he would behave so impolitely. He maintained his hostile stare so I reminded him that I was a customer, not someone who worked for him. It was at this time that the second employee, a statuesque black woman probably in her late 30s got involved. She said loudly "it' always the same s**t with you. Those packages aren't going out today. You can take them somewhere else." I again stared, incredulous. Things escalated with her telling me to "get the f**k out, bitch" and my telling her that she was a rude cow. She even advanced toward me to suggest that she was going to assault me. I took my packages back to my van and to the UPS store at the north side of town where I dropped them (in a very busy waiting area without incident.) I also took photos of both employees. Tomorrow I will be looking into who owns that UPS franchise and contacting that person as well as filing a complaint with the UPS customer care and lodging a complaint about Store #4516. Stay away if you have any sense. The inmates are running the asylum.

I had a long distance move and one of my bigger challenges was shipping my wine collection. I had…read morereceived quotes from other companies that were outrageous, but All American Mail Center was much MUCH more reasonable in their pricing. They also did an excellent job safely packaging everything for me and the shipping was even faster than originally promised. A big shout out to Adriana over the phone for answering all my questions and helping me understand the process. She sent me the pages to itemize my shipment ahead of time so that I could just bring everything to the store. Bella was also super helpful and professional when I dropped off my packages for shipment. She and the rest of the team safely and securely packaged everything for me. Communication a breeze, I received tracking and delivery information with no hassles or issues.

do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.

Monica was a huge help with all my notary needsread more

Angelica was a delight to work with! I needed to find a mobile notary to help with a time-sensitive…read morematter while I was coordinating everything from long distance. She made the entire process easy and stress-free. She was professional, consistent in her communication, and very flexible in working with our schedule. She went above and beyond to make sure everything was handled properly and on time. I highly recommend her services if you need a reliable and responsive mobile notary.

This was my first time dealing with a Notary and I wasn't sure what to expect. The moment I emailed…read moreAngelica from Yelp, she got back to me within minutes. She explained the process, made sure I had all necessary documentation ready for review, quoted a fee, and conveniently made an appointment for next day service! When she came to the door, she was prompt, neat and professional. She even graciously played with my dogs, was extremely polite and a pleasure to work with. I would hire her again in a second! Thank you for your fast and efficient service, Angelica!

I just want to give a shout out to the female employee who worked at this location on Saturday…read moreAugust 1st. When I arrived at 2:15 there was a notice on the door saying that "due to staffing issues they will reopen at 2:30.... sorry for the inconvenience" I decided to wait in my car until they reopened. At 2:30, there were about 5 people waiting outside. Since a couple of them knew I had been there waiting, they let me go in ahead of them which I appreciated. The gal working there apologized for having to close and that she was there by herself all day and needed to take a break and have some lunch. She handled everything with such professionalism and grace that she deserves to be acknowledged for being such a good employee. Sorry this is so long but these days it's rare that I find someone who deserves a pat on the back.

I will never use this location again for notary services. Service was condescending, rude and…read moreoverbearing. The owners, one of which is supposed to be a notary never responded to the legitimate customer complaint. The person who took my returns was nice.

Very grateful for her fast response time. She returned my call within 15 minutes. She arrived at…read moreour home and performed her notary duties quickly and professionally on the same day. Highly recommend her services. Thank you Elizabeth!

I asked a simple question. "Will you be going to my parent's home?" I asked this because nowhere…read moredoes it state this woman is MOBILE unless you scroll all the way down her page and read the "From the business" comment. So instead of responding with courtesy, she gave some smart a** answer and said "that's what mobile notaries do, travel to you". Would I have asked if I knew?? I also find it amusing that she immediately updated her info to show Mobile. Attached is a before pic.

Great fast service. Needed a document notarized and Arturo came first thing the next morning and…read moremet up with me at Starbucks. I appreciate him being there on time before the scheduled appointment. Definitely would recommend him to anyone that needs a notary. Easy, painless, and efficient.

Arturo was efficient and had clear communication. We were able to complete the two documents that…read morewere necessary.