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    US Post Office

    2.8 (5 reviews)
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    US Post Office

    US Post Office

    (59 reviews)

    Our mailbox has been broken for 8 weeks. I've been coming here for 8 weeks and still hoping the…read moremailbox is fixed soon! They are always busy at this location with people picking up mail- because so many mailboxes in Vallejo (especially community boxes) are broken. The male staff here are always so friendly and nice. The female staff member is constantly rude to me and others. One time she went to the back and told me I had no mail. I asked her (to clarify) what address she was looking for. She didn't remember. I asked her to write down the address and she came back with mail. Another time I got her, and she claimed I didn't have a package. I pulled it up on the email, she scanned it, rolled her eyes and walked to the back. Today, I was standing at the counter, someone else was helping me. She told me to go wait at the blue door. I questioned her and she said wait over there. When the guy helping me came back I made sure to tell him that she told me to go over there and I didn't agree with that. He confirmed, if I am helping you wait at my counter. While he was getting my mail, I was watching her interactions with guest. She is rude to everyone! I was going to write a review on just my experience, I know they are busy and constantly dealing with people... but seeing that she is that way with everyone made me "need" to write this review. She was telling others that they had no mail... same thing that happened to me a few weeks ago. For a business, efficiency is key and I do not see her being efficient or friendly. 5 stars because I know one person doesn't define the whole business... but I took off the one star because I will wait longer for another staff member to help me from now on.

    So my mail was supposed here, because our community mailbox was vandalized…read more I went to get our mail, and yet they said, "oh the box is fixed now." But to no avail, our mailbox still doesn't have any mail, it's been 1 month. No answers no updates, Do better USPS

    US Post Office

    US Post Office

    (38 reviews)

    Convient location for me, but unlike a normal business, Hours of Operatuin appear to be flexible…read morewithout prior notice. I showed up at 10am because that is what is listed online. Seems pretty late for the rest of America, but that is their time listed. I show up and the door is locked with lettering saying they open at 10:30? Wth. So I wait and came back later. It says both online and at the door that they reopen at 2pm. So when I arrive the lady yells behind a screen that we open at 2:30pm. Wth? Then as I get service... I received a notice that I missed a package that requires a signature. That's why I'm here. The note said it's available for pickup at this Am Cyn location. They tell me it's in Vallejo. Wth? What happened to second attempts for delivery? I went online to schedule a ReDelivery. Website says that my package is both available for this service, and not available for the service. Ultimayely, It wouldn't let me Reschedule. So I head back to USPS Am Cyn, and... finally received my package. Now I'm glad it was there, but why wasnt it with a Carrier for ReDelivery? They only made one attempt.? All this Annex is good for is buying stamps having a PO box, or dropping off a pre-paid, labelled packages. Other than that, it's useless. I only live a block away, but I'm choosing to avoid this shack in the future if possible.

    During the holidays, I waited in a long line w/one clerk @the desk...even with a lot of customers,…read moreshe still remained Friendly & offered Good service...

    The UPS Store

    The UPS Store

    (86 reviews)

    Moved in the area and first time to use this UPS location for Amazon return and so far smooth…read moretransaction and good customer service. They also have a kiosk for self service amazon return but since there is no line and my item was a little bit bulky. Will use this UPS location now instead of the other one where I usually go in the past.

    Well, the UPS store is great for UPS stuff. Which would explain my previous five star reviews…read more they claim they have the ability to process mail on behalf of the USPS. BUT. Their ability to process the USPS material is almost grossly limited compared to a real post office. So you may think their hours are more convenient than your local post office. BUT. The number of package pickups at the UPS locations is lame. Thanks to Amazon and other pressures on the USPS, they now process mail 24/7. Yes weekends, holidays, rain, shine... So if you managed to sneak your mail at the post office minutes before their closing time, most likely the mail will be picked up and sent for processing. You go to the UPS store and forget it. Your package will be stalled in transit at the store. For days. That would be Sundays, holidays. There won't be after hours pick up. And your mail will be stuck in the UPS store until the postal service arrives for their extremely limited number of pickups. But wait. The UPS store will most likely charge you more than a post office for the same service. Just go to a real post office.

    US Post Office - postoffices - Updated July 2026

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