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The UPS Store

3.5 (82 reviews)
Closed • 10:00 am - 3:00 pm
Updated 1 month ago

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Claire G.

Excellent service at this UPS location! Roman was extremely friendly and got me in and out within a couple minutes. Very clean store. Definitely will make this location my go-to in the future!

Bull$&&@ pricing

Go anywhere else. I was just charged five dollars by the person working at the front desk to open an email for me and print a single piece of paper. $5.62 to be exact. Apparently $.20 isn't enough for a piece of paper, they now need to charge five dollars as a service fee for what is about 11 seconds of work. This is absolutely highway robbery. When I asked Vince about this outrageous price, since I am not only asking them to ship something today, but I have been and still am a long-term customer of this UPS store - renting out a large business mailbox and doing all of our major corporate shipping for conference booths, swag, etc. through their location for the last several years - he said I could thank Amazon and his manager, Justin, for this price. He then went on to tell me that Justin set this price because Amazon has taken all of their shipping business. Which has nothing to do with me and nothing to do with the fact that they're charging five dollars for a piece of paper. I wasn't even returning an Amazon package. It was A pair of sunglasses to a specific distributor who told me over the phone that I would not need to print the shipping label, but the store would handle it free of charge since they have an agreement with with UPS and they pay for prepackaged labels. Who owns a printer in 2024?! I'm not sure why I'm writing this, but maybe this will save somebody five dollars. Justin - maybe you guys should compete on services and price instead of jacking up the price for little stupid things like printing a piece of paper and then blaming it on a multi trillion dollar company. This is not UPS corporate policy. It is location specific.

On the right hand side says next day, on the left it says Monday.

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9 years ago

Helpful 1
Thanks 0
Love this 1
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10 years ago

Helpful 1
Thanks 0
Love this 1
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Review Highlights - The UPS Store

“The store manager, Oscar, goes above and beyond to make sure you have a good experience when in his store.”

Mentioned in 26 reviews

Read more highlights

Biltmore Mailboxes Plus - We love our customers and offer lottery sales too.

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Biltmore Area

If I could give zero stars I would…read more From the very beginning there was incompetence, and or poor training, leading to unprofessional and unacceptable handling of my account and mail. I tried to use the online notary several times to get the account authorized in the beginning, and each time I waited a long time, and no one ever became available. I then went and got the paperwork notarized in person and submitted it. It was only supposed to take 2 to 3 business days for acceptance. After I believe five days, I finally messaged to find out what the delay was and my account was approved the next day. A piece of mail, a significant check, arrived at Anytime Mailbox and I requested that it be held so I could pick it up. I then received a message saying that they had already mailed it by accident and tagged it with "my bad" instead of "I'm sorry". Very unprofessional. Photo attached. That item became lost in the mail, and I had to request a new check be sent, and I've only just received that new check from the original company after over two months from when I should have received it. While, I can't hold Anytime responsible for the Postal Service losing mail. My guess is that it was probably miss-handled in someway since all of my experiences with the company have been unprofessional and incompetent. I then got another piece of mail, another check at Anytime and requested several times that it be deposited. I even called into the location and spoke to someone and requested it be deposited. I was told that they had sent me a message, but I never received any kind of message, and there was no place to find messages on my dashboard within my account. At least not that I could find. I then asked that it be sent in the mail. I made this request with great apprehension since they had lost my previous one, but I felt like I had no choice since they were not following through on depositing the check as I requested, again several times. Even though part of the service The advertise is that they will deposit checks. That's why I signed up with them. They finally sent the check after several several weeks of practically having to beg them to take action. I finally closed the account due to the unprofessionalism, and/or lack of training and/or incompetence.

Great service and friendly people affordable prices for…read moremailboxes Full range of shipping options

The UPS Store - shipping_centers - Updated October 2026

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