I read some of the negative reviews and have to agree, there's something a little icky about this place. I came in to ship a kid's sleeping bag I sold on eBay, and was quoted about $90 (they didn't say "about", I just don't remember exactly) which seemed crazy. I asked what the USPS rate was and was told around $70 for Priority Mail. I asked: "That's the cheapest rate?" and was told yes and "It's lower than the rate you'd pay at the actual Post Office," which sounded fishy to me but I let it go. I said it seemed really high, and that I've shipped bigger and heavier things before for less than $70. She finally said yeah I dunno even the cheap rate is $48. Um, cheap rate? I already asked in plain English for the cheapest rate and had been told $70. I SHOULD have left, but my buyer was waiting and I didn't want to drive to another place - but I'll never go back. Best case scenario the person at the counter was a little dopey and gave bad customer service; worst case there's something shady about them. read more

Best UPS Store I have ever been in. The customer service is beyond excellent. The store manager, Oscar, is the best. He could literally run the store by himself. That's how good he is. And just very down to earth and genuine. He took a personal interest in helping me get my package tagged and shipped. I will always use this UPS store. read more

I had a big package to return from Amazon and I had never done it before. Oscar was very helpful in getting me set up. He helped me to move the package out of my car which was pretty heavy, and he printed out the label and took care of everything. Thanks Oscar for doing a great job. read more

This has got to be the friendliest UPS store I have ever been to. Oscar, I believe he is the store manager, always goes beyond the extra mile. He is the kind of employee every company wishes they had. Without any hesitation I highly recommend this location! read more

Long line-to be expected the week befor Christmas but just wonderful service by Oscer. He made the visit an enjoyable one for eberyone! The guy works like a team of sleigh dogs. I will make this store MY UPS !! read more

I've had a PO Box here for 4+ years, Oscar is always very helpful and pleasant - super busy location and even with a small staff he handles things as quickly as possible. If anything, I'd tell ownership to add an additional staff member during busy times to help with any wait times people may encounter. read more

I'm glad I found this place. I was at my summer home and needed to return an Amazon purchase. The UPS store took good care of my return. The employee was very helpful. read more

Oscar is an amazing manager. Seriously, he saved my ass today. I was on a super tight, strict schedule and I know he was under no obligation to help me (and in doing so, saving my job) and he went the extra mile. I cannot express how thankful I am and the fact I was able to complete everything I needed to. Oscar, if you're reading this, thank you again. Seriously. You're awesome. And on top of it, super friendly and personable. Anything I need from UPS will be done with Oscar. read more

I trust this location and Oscar the manager with my packages. He's always willing to go out of his way to help, and even printed a resume for me for free for a job interview. Great place to do business. read more

This UPS Store is Awesome!! Oscar is very professional and very helpful. Wow he was running that busy store by himself and sure knows how to handle it. Great service!!! : ) read more

Went in to print my resume today. Oscar helped me. Really quick service and nice guy. In and out in 3 minutes. and 2 of that was spent trying to remember my gmail password. read more

Do not trust this store. I tried to ship a package from here to a PO Box via USPS last year. The package hadn't gotten to its destination after 5 weeks, and despite many phone calls to this store and the post office, no one was able to locate it. I finally went into the store, and it turned out the package had been sitting in the store for weeks. It hadn't been shipped because it was "too big." My name, address, and phone number were clearly written on the package, but no one had bothered to call me and tell me they couldn't ship it. Needless to say, I shipped the package a different way, it arrived safely a few days later, and I have not been back to this store since. read more

Talk about going above and beyond! My wife and I were traveling and stayed at hotel Del Sol where we forgot a sentimental item. We were already halfway back home to California by the time we realized it, so we contacted this UPS and asked what our options were, as far as having the forgotten item shipped to us. The manager Oscar Moreno offered to PERSONALLY drive to the hotel and package the item himself, he even offered to send us a picture of the item to make sure it was the right one!! We were over the moon that Oscar made it so easy for us to get our item back! Thank you so much UPS and staff! Best experience with UPS by far!!! read more

This is a bad store. First of all it's been a long stressful day and we ask him if they notarize he was like "no, just kidding come to the other side of the counter" like ok..... The guy wouldn't notorize a car that was sold to me the sellers information was there as well as the signature. He simply didn't notarize because he didn't feel "comfortable" like you're joking right? So I called the person who sold me the car and they were confused as well. I was trying to get the car switched over in my name. So whatever I left I called him to further this issue. He said they didn't have a corporate office number. Complete joke. I literally know what the process is when it comes to notarize something he was saying that the seller had to be in front of him and we literally told him that we own the car all you're doing is notarizing the title. And it was like a weird English barrier he didn't know really good English I'm never coming to this UPS again. I thought this being my local UPS it would be an easy breeze but unfortunately not because this is a private store as he told me. I even looked at past reviews and requested to speak to the manager Oscar and was told he no longer works there. read more

This location is a good one. I maintain a PO Box there and the Staff is always helpful, kind and courteous. They always answer my questions with grace ... read more

All I can say is OSCAR!! Wow! Wow! Wow! He makes this store unbeatable! He is friendly, fast, efficient! I used to go to the UPS store up the road off of 44th street and Indian School- the two regular guys were great there- now they brought in this guy Anwar (sp?) and the place sucks! They charge for TAPE! I will go out of my way to drive to Oscar's store. It's Easy, Oscar is always happy and my stuff gets taken care of quickly. It's a no brainer! read more

I went in late morning to mail one package. I had questions about pricing and whether my Jiffy bag would work. Every time a new customer came in to return something, the clerk made me wait until he talked with each person, scanned their item, did their receipt, answered their questions. After the third or fourth time this happened, I just gave up and walked out before my questions were even properly addressed. I then went to USPS where I only waited a couple minutes, and mailed the package quickly. I will never go back to UPS store. Terrible service. read more

Who ever wants to go to the UPS store? I can think of 20 different places I'd rather go to. But if I really have to go, it's so nice to go to a UPS store where people are super friendly, and most importantly very efficient. I've picked up several packages at this location-on an almost weekly basis. I'd rather not have my packages delivered to my condo, for security purposes. While I'd rather not be picking up my packages elsewhere, I'm glad Oscar is always there to help get me in and out of the store very quickly. This guy makes sure to learn your name and greet you personally, doesn't hold you up, and has you moving along towards the rest your day in no time. I'm so grateful for the promptness and professionalism. I don't write many reviews, but I felt I needed to share with my community the excellent level of professionalism, and accurate efficiency you'll find there. I've dealt with them for a while now and they've been very consistent with their great customer service. Thanks so much guys! read more

Came into to print a bunch of resumes. The prices are dramatically cheaper than FedEx ($.35 per page plus an initial $2 to access your email; you can't use a flashdrive apparently) for me to print 15 pages it cost me $2.05 here. The staff was friendly and helpful! They even handed out roses since it was Valentine's Day. A big highfive to the store for such a suave move! read more

Workers were unpleasant and they charge you $2 just to use the computer for 5 minutes to print. Go somewhere else. FedEx is near by.

All the positive reviews must be people who know the manager personally. I went to this location once and the customer service was horrible. I actually left and went to a different location because I wasn't getting a great feeling about it all. read more

WORST CUSTOMER SERVICE EVER. Just had the manager Wyatt yell at me because I asked for a refund in the difference between packages that were supposed to go out on Monday and were not shipped as promised. He had promised me over the phone to let me ship the packages 3 day for the same price since it was their fault. Then when he saw how much it would be he changed his mind and then acted like I was crazy for expecting what he had promised. Now I wasted half my day dealing with this. read more

Best service every time i visit this location ! The employees are always so nice and helpful!

Oscar was super helpful in resolving a mix up I created for myself over the phone. Highly recommend.

This location is amazing. Always so helpful printing my Origami Owl materials. Great service very efficient.

Spent 10 minutes looking for and finding a package that I never expected to still be there after 3 months. Thanks for the help!

So for the last 9 years my fiance and I have, had a box at UPS Store and what can I say other than impeccable service, great leadership, great staff, and dependable. I cannot tell you how many times we have traveled and called to get our mail sent to another state. And working with other UPS stores to manage various business related issues we had to find someone who was reliable and professional and Oscar is amazing he really takes care of us we don't have to worry about anything with him being in charge. read more

This place has great staff - very accommodating and eager to help. I'd definitely recommend this place for your UPS shipping needs!

Rude and incompetent staff. I go in knowing I have two shipments waiting for me and they tell me they only have one. I said I'm pretty sure I have another box since my order on jcpenney.com says its waiting at the ups store. The guy is too lazy and/or too stupid to find my box and rudely says "there's nothing else here for you" like I'm the stupid one. I go home, verify with jcp that my box is there and they tell me it is. I call this store back and some guy who seemed to be the manager was finally able to locate my box. It had 8 pairs of shoes in it... How hard is it to find a huge box???? read more

I was being scammed and Oscar told me from the beginning he didn't feel comfortable sending my package. He helped me through the entire process and then went above and beyond for me once I told him I made a mistake and was 100% getting scammed. He got back my package within the next week. Oscar was overall an extremely helpful and kind human being! read more

Love this store and location! Oscar, I believe is the manager here and every time I come in he gives superb service! Always kind and very informational. At times I have many questions and he is always willing and able to help me out. I definitely recommend this store over the post office and FedEx! I have used the store many times and have never been disappointed! Thank you UPS store and Oscar! read more

I cannot say enough POSITIVE things about this location! I have had a mailing address with them for almost 2 years, for my business. They are quick to email me when I receive packages, they know me by name when I walk into the store, which is always a pleasant experience! I receive in a LOT of packages and they never complain about it. So polite and helpful! 100% recommend this location! Talk to Oscar, so professional and friendly! I'm so glad I partnered with this team for my business needs! read more

Horrible, store manager, useless, lost my packages, went in person to find out why. As they Never pick up their phone, nor do they have a voicemail saying you reached UPS Store. He said he would look into the lost package and call. He didn't, so I went in again and ask, he said he was busy. I objected to the excuses and he threaten to call the Police. Wow, so much for customer service. Discussing, never do business with this Store, horrible store. Oh, beware folks, look at ALL the bad reviews, as Store manager seems to have a trend of going nasty when he gets CAUGHT and Questioned, some customers even go so FAR as to say, he steals packages. Complaints have a COMMON theme, store manager goes crazy when Questioned about lost packages. Notice then good reviews call out Oscar by name. They are carbon copy positive reviews, like Oscar wrote them himself. Calling police over argument and chasing female customer in the parking lot. Oscar had something to hind, why else would he chase a 58 year old woman down. He treated me like I robbed the place, actually he ROBBED ME!!! BEWARE he chases old ladies down if you question him about missing packages, FYI filing complaint against US postal worker, (His girlfriend) filing complaint with BBB and Oscar, your disgusting!!! read more

I was in a rush to print our my resume and the store manager Oscar was so amazing in helping me get my resume printed. He is all about customer service, and helping the community out. Before I left he wish me lucked on my interview, and hope I get what I want. Now that left me with a good vibe knowing people are still out there wanting to help others, and that hare caring. This would be the UPS store #33 he told me cause i wanted to leave a review on my experience. I defiantly will go back to let him know if I get the job and I will defiantly go back again to print!! THANK YOU read more

First time here just dropping off a package. The UPS deliver guy was loading and helped me scan the package in and provided me with the receipt. Fast and friendly service, come check them out. read more

Amazing customer service! Super helpful staff that were awesome at finding the best shipping options. Really friendly and happy people that clearly love their job. read more

I think what irks me most about a business is when an owner a) hires a mgr who isn't capable of making decisions outside of 'the way we do things' in order to keep a customer happy or b) doesn't empower the mgr to make these types of decisions. Read on for the head-shaking case of semantics that ensued. I recently moved to the area coming from a major downtown city. At the UPS by my home, if you hadn't printed a label, there was a computer in the corner of the store where you could pull up your email account and bang, send the label to the printer. You'd pay the guy a dime for the page, he'd affix the label, seal up the box and off you'd go. At this independently owned small business UPS, the owner has, according to her employee and mgr, learned that other UPS stores charge for computer use - and I don't mean when surfing the internet, I mean IN ORDER TO PRINT THE PAGE USED TO SHIP THROUGH HER COMPANY, UPS! Mind you, if you EMAIL them the link to the page and have them pull it up and print it; you need only pay the $.07 for the page. Only, apparently, Amazon makes you login even when you have the link. So I said, ok...so can I login to print the page? The response? "If you do, we have to charge you $2.99 for using the computer." TWO FREAKING NINETY NINE to login and print a label used to ship a package with your company? I explained that I had just moved and didn't have a printer running yet. I explained that it would take me approximately 10 seconds to pull up and print the label. I explained how furious they were making a potential new customer who works from home and ships A LOT. But all to no avail. I left, with package, fuming and vowing never to return. I wonder, Small Business Owner, was it worth the $2.99? read more

Do NOT go here unless you want to be ripped off. Postage/shipping is 2-3x higher than normal UPS/USPS. $7.50 to ship a light package that cost $1.95 at the post office. read more

Oscar was phenomenal. He helped me out even after they were closed and was super friendly. I will use this location for all my shipping needs read more

The service here was great. Walked in with an odd size item I needed to ship. The woman who helped me was very friendly and helpful (didn't catch her name). She came up with a way to pack and ship the item for me but the cost was more than I had hoped. We talked about options that she offered up and came up with a workable solution. She took the time to handle it while I returned to work. When I got back to pick it up she was gone, but the item was securely wrapped and ready to go. Oscar greeted me and being the nice guy that he is, he managed to make everything even better by waiving the small fee that we had agreed on earlier!! Will definitely return here in the future. read more