We love doing business with you. Your employees always go above and beyond to help us! I have…read moreplaced orders on the phone with a very helpful employees as well as use their very easy to use online ordering system. Thank you for the customer service and we always finishing our orders before the time expected.

Worst customer service. If you need help, you apparently have to be loud. Standing patiently at the…read morecounter wasn't enough to get assistance. This has actually been my third experience like this, and I gave my neighborhood FE multiple chances. Next time, I'd rather travel a bit farther than return here. I hope the staff can reconnect with their passion for customer service.

We have twins who recently started college at two different universities, both on the opposite…read morecoast from our home. Trying to figure out how to get everything there was challenging, and we used college boxes despite the multiple negative reviews. We had success with it and I thought a more detailed evaluation would be helpful to other parents. The irritating thing is that there is no price transparency. It costs about $50 for a starter kit of 5 very good size boxes, but you don't know the shipping cost until you print the labels for the boxes, and it is quite pricey. On average it is $85 per box. They state on the website that the shipping is free, however they are charging you for storing and then delivering the boxes. The second hidden issue is that each college has one delivery date, and that is the only date included in the cost listed above. One of our daughters date was her move in day, so it was not problem. Her boxes actually arrived and were delivered in her dorm room 3 days before she moved in which was excellent. We just walked in and started upacking. My other daughter's date was 2 days after she moved in. You can pay an additional fee, around $200, to get it delivered on a different date. Also her college does not allow delivery to the dorm room unless the student is there to receive the boxes, and only on move in day. You can get this information on their website by entering the college name and it gives you the delivery date. However, despite these things, all their boxes were picked up on time at our home and delivered on time to their dorm rooms. It saved us an incredible amount of time. We ordered what they needed to our home, boxed it up and had it shipped. We did not have to deal with registries at places like bed, bath and beyond and then have to pick items up in a different stated. We also didn't have to deal with shipping boxes ourselves and then picking them up at the college mail room (lines out the door) in 95 degree heat and then cart them physically over the the dorm. So for us the service worked, was very convenient and I would use it again. You just need to know what you are getting into with the prices - it's not cheap.

Do not book this service. Prices are ridiculously high. I booked, got a price and then cancelled…read more Was still charged $75 as they said I did not cancel. I did cancel and argued this to no avail. Not a good company to work with!

Efficient, friendly, clean and quiet. I usually come here to drop off my pre-labeled packages and I…read morereally like this location.

Lacking a little of customer service. I walked in employees where working on other things by the…read moreprinters which is fine but never once said welcome I'll be with you soon I just stood there for around 15 min while both employees stood in the back talking to each other it became a little uncomfortable I just ended up walking out.

We are traveling and we sent a print project to this location to pick up. We walked up right before…read morethey were closing (with about one minute to spare). Instead of helping us as a customer, they locked the door in front of our face. Do not recommend.

The staff was helpful in finding the right services. I need to get a package sent to Texas. I saw…read morethat he was busy across the room but made his way over to accommodate my needs. Appreciate the customer service.

Not from this area, Google showed this location which was easy to get to, very helpful, able to…read moregive rates for all levels of service. Easy Peasy we got our box shipped.

My regular postal shipping location couldn't mail my International letters today and there was NO…read moreway I was waiting at the post office. I quickly jumped on Yelp and these guys were closer than my regular store. They won my business with quick service and great customer care!! Thank you!

If I could do less than 1star I would…read more. This location is ridiculous. I drove 25 min because my managers package got held here, I took my ID and proof of address. I waited in line for an hour just to be told since I don't have an ID with the name of the recipient It could not be released to me. However, their policy states to have and/or address, which I had proof of address. He suggested being sent a photo of the recipients ID. After being sent the photo via my manager, I then waited in line again for another 30 min. Just to get told by the manager ( a horizontally challenged Mexican woman ) this wont work, i calmly showed her the documents i had, with the proof of address and highlighted how this is in conjunction with Fedex and store policy. She still refused saying " since you don't have a physical id with your managers name on it I cant release it to you" I explained the situation, he is out of town, the package is scheduled to go back tomorrow, and a reshipment or me picking it up is what would work, pragmatically I asked "what options do we have for the package to be released" , she replied "you have zero options". She had Zero interest in helping. Now my $600 power cables are being returned to an Ebay center because fedex does not know how to hire competent employees.

The guy at the counter took my package, said they would pack it up for me and send it. Never…read morereached its destination.

The guy working there really helped us quickly, good customer service!! I would recommend you guys…read moreto go here to print papers, they have a computer fully setup ready to be used! Thank you for helping us!!

Quick and efficient . Great for doing my Amazon returns…read more Also had to ship an item and staff was very friendly

Fast & Friendly service "ALWAYS" at this location. Never any long lines and plenty of help. This…read morelocation is a business center that allows you to jump on a computer for business needs. This full service location is a FedEx location with all your shipping needs.

Big Fedex location. Normally someone always willing to help but during the holidays they can be a…read morelittle understaffed.