Dropped off a large box yesterday to ship and was happy that there was only one customer and five…read moreemployees ready to help. I was quickly addressed by an employee and he seemed efficient and personable. This is a convenient location at the corner of McDowell and 7th Street in the same parking lot as Safeway.

Stopped in for a quick two page print. These crooks charge a $2.50 set up fee on top of the 25¢ per…read morepage fee. What did you need to set up?! You hit print on an email attachment! At least now I know to take my business elsewhere.

Worst customer service. If you need help, you apparently have to be loud. Standing patiently at the…read morecounter wasn't enough to get assistance. This has actually been my third experience like this, and I gave my neighborhood FE multiple chances. Next time, I'd rather travel a bit farther than return here. I hope the staff can reconnect with their passion for customer service.

Great location and fast service. Shipping and printing is…read moreeasy peasy. I've been using this location for years and the service has always been consistent.

Expensive. They are not straight forward with the prices. Once I ordered the starter box I realized…read moreeach box will cost $80 to ship. Requested a refund for the $40 starter box and was denied.

They destroyed my belongings in transit and then left them outside in the freezing cold rain to…read moremildew. Worst company, even worse service!

Efficient, friendly, clean and quiet. I usually come here to drop off my pre-labeled packages and I…read morereally like this location.

Lacking a little of customer service. I walked in employees where working on other things by the…read moreprinters which is fine but never once said welcome I'll be with you soon I just stood there for around 15 min while both employees stood in the back talking to each other it became a little uncomfortable I just ended up walking out.

The staff was helpful in finding the right services. I need to get a package sent to Texas. I saw…read morethat he was busy across the room but made his way over to accommodate my needs. Appreciate the customer service.

As a former employee of FedEx, I honestly expected better…read more I've now waited over 3 weeks for a phone from my mobile carrier. A representative from Via One Services speaking on behalf of enTouch Wireless assured me that the mobile device & SIM I had been waiting for were in fact shipped & waiting at this FedEx location as of October 4, 2023. I arrived at this facility with my state ID but no tracking number due to the fact that Via One Services never provided me with one. The interaction between the Fedex employee & me was both disappointing & frustrating. The person not only intentionally made me wait after her colleague disappeared when I walked through the door but then checked only one shelf briefly before declaring that my item was not inside the facility. I was told by the employee who was stifling their laughter that I should call the shipper to ask what happened to the item, despite them knowing that I was at the location to pick up a mobile device. Racism manifests itself in many ways but appears to be a consistent Phoenix trait. If you're looking to use this location during your MLB fan experience, I strongly suggest against it. Overall, this place is not the best place to go if you're of African descent. There are other locations that value not only your business but will also treat you in a respectful manner. As you can see from my other reviews, I have not had the most pleasant experiences lately. However! At great personal risk to myself, I write these reviews based on my experiences so that others will benefit from the experiences that I have. I encourage others to SPEAK UP! Your voice can assist others in avoiding potentially detrimental situations, & as always, do your own research!

If I could do less than 1star I would…read more. This location is ridiculous. I drove 25 min because my managers package got held here, I took my ID and proof of address. I waited in line for an hour just to be told since I don't have an ID with the name of the recipient It could not be released to me. However, their policy states to have and/or address, which I had proof of address. He suggested being sent a photo of the recipients ID. After being sent the photo via my manager, I then waited in line again for another 30 min. Just to get told by the manager ( a horizontally challenged Mexican woman ) this wont work, i calmly showed her the documents i had, with the proof of address and highlighted how this is in conjunction with Fedex and store policy. She still refused saying " since you don't have a physical id with your managers name on it I cant release it to you" I explained the situation, he is out of town, the package is scheduled to go back tomorrow, and a reshipment or me picking it up is what would work, pragmatically I asked "what options do we have for the package to be released" , she replied "you have zero options". She had Zero interest in helping. Now my $600 power cables are being returned to an Ebay center because fedex does not know how to hire competent employees.

The guy at the counter took my package, said they would pack it up for me and send it. Never…read morereached its destination.

The guy working there really helped us quickly, good customer service!! I would recommend you guys…read moreto go here to print papers, they have a computer fully setup ready to be used! Thank you for helping us!!

Quick and efficient . Great for doing my Amazon returns…read more Also had to ship an item and staff was very friendly

Fast & Friendly service "ALWAYS" at this location. Never any long lines and plenty of help. This…read morelocation is a business center that allows you to jump on a computer for business needs. This full service location is a FedEx location with all your shipping needs.

Big Fedex location. Normally someone always willing to help but during the holidays they can be a…read morelittle understaffed.

I love the fair. They have discount days to make it affordable…read more We went looked at everything. Ate meat on sticks and fried dough. Played some games and won a stuffie. I think it's a great time for the price we paid.

This mailing packing facility is New too my area..I resigned from my company for a new job...the…read moreratchet employer I was with refused to come pick up the equipment they personally brought too me & I wasn't arranging to drive it back to them...post office closed but I saw this place when they first start setting it up...called before I got off work spoke with gentleman I later find out is the owner..got lyft over & bamb he packaged laptop I had packaged monitors...sent on its way.. He & I began to talk told him about my bbq sauce that I was going to do & he tells me about getting boxes for my jars...I will be back over to speak with him on that & literally he is across street from where I live so I will be back...customer service on point...don't remember his name but his service was phenomenal!!! RECOMMEND

Printing services 10/10…read more Went 01/04 (around 4-5pm) young with glasses was extremely patient and understanding. Needed to print my files from CANVA and they were distorted, i was hangry, tired, and in a rush...She walked me through the steps and made sure my needs were met. Sincerely...thank you

****ZERO STARS****…read more Today I stood in line for 15 min to return something in the Amazon line. There were two gentleman in the store. One in the photo section, Tim, and one in the front, Jonny. Neither greeted me or the two other ladies in line waiting to be assisted. I had to ask the lady in front of me whether someone has greeted her and she said no. Then the gentleman in photo over heard and finally stated "I'll be with you on a moment". Still after ten more minutes of waiting, I just left. I felt so disrespected and unacknowledged. The man in the front just watched from a far without offering any assistance or back up. This is not great customer service at all. Don't waste your time at this location.