I don't come to this UPS store as much as to some other ones, but usually the self service kiosks…read morework fine, barring occasional glitches. I like that they have clearly labeled receptacles by return service type. Thanks to the staff for their occasional help.

I've been to this UPS store three times in four days. Everybody was really really nice until today…read more I had two packages to drop off and I did not realize that one of them was USPS. Brooke, the rude guy at the counter, huffed at me and said that's the post office. And I said oh I'm sorry since I've been here a couple of times in the last few days I just assumed. And I had another one I knew was UPS so I took that out he said no words to me through the entire transaction after. At the end of the transaction thank you. have a nice day and he said yeah. And I was I was leaving. I said your customer service skills are excellent, being sarcastic, and he said oh thank you. There's another UPS store down the street, go there.

Great service and friendly people affordable prices for…read moremailboxes Full range of shipping options

If I could give zero stars I would…read more From the very beginning there was incompetence, and or poor training, leading to unprofessional and unacceptable handling of my account and mail. I tried to use the online notary several times to get the account authorized in the beginning, and each time I waited a long time, and no one ever became available. I then went and got the paperwork notarized in person and submitted it. It was only supposed to take 2 to 3 business days for acceptance. After I believe five days, I finally messaged to find out what the delay was and my account was approved the next day. A piece of mail, a significant check, arrived at Anytime Mailbox and I requested that it be held so I could pick it up. I then received a message saying that they had already mailed it by accident and tagged it with "my bad" instead of "I'm sorry". Very unprofessional. Photo attached. That item became lost in the mail, and I had to request a new check be sent, and I've only just received that new check from the original company after over two months from when I should have received it. While, I can't hold Anytime responsible for the Postal Service losing mail. My guess is that it was probably miss-handled in someway since all of my experiences with the company have been unprofessional and incompetent. I then got another piece of mail, another check at Anytime and requested several times that it be deposited. I even called into the location and spoke to someone and requested it be deposited. I was told that they had sent me a message, but I never received any kind of message, and there was no place to find messages on my dashboard within my account. At least not that I could find. I then asked that it be sent in the mail. I made this request with great apprehension since they had lost my previous one, but I felt like I had no choice since they were not following through on depositing the check as I requested, again several times. Even though part of the service The advertise is that they will deposit checks. That's why I signed up with them. They finally sent the check after several several weeks of practically having to beg them to take action. I finally closed the account due to the unprofessionalism, and/or lack of training and/or incompetence.

Esther is a pure joy and a thoughtful, tetris-level packing wizard. I'll drive an extra 20m for an…read moreenjoyable, stress-free experience over whatever they do at UPS.

Not from this area, Google showed this location which was easy to get to, very helpful, able to…read moregive rates for all levels of service. Easy Peasy we got our box shipped.

Stephanie & Travis ARE AMAZING!!!!! Great store, even greater people. Thankyou for all your help!read more

Sometimes, it's the little conveniences that make a busy day run so much smoother! I stopped by…read morethis UPS Store location while I was at the embassy nearby because I needed some additional copies, and the location couldn't have been more convenient. Being right next door to the embassy made this a quick and easy stop without having to go out of my way to find another place. When you're juggling errands and appointments, having a reliable spot nearby for printing and copying services is always a plus! Overall, this was a convenient option that made taking care of one more task on my to-do list simple and stress-free. Definitely a helpful location to keep in mind if you're visiting the embassy and need quick access to copying or other shipping and printing services.

Great customer service!! Fast transactions and nice clerks…read more Always go here for mailing

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

Based on Yelp reviews this was the best (in fact the only one with a positive review) in my area so…read moreI drove a bit out of my way since I had an odd job. I recently moved from Los Angeles, CA and had to return the Spectrum Internet modem. Spectrum has a program setup with UPS that allows you to return equipment free of charge for shipping and packaging. But since Phoenix is serviced by Cox cable I figured this would be an odd request. They lived up to their reputation. I explained to them the situation and they figured out what needed to be done in a relatively short time and I was on my way. I complimented them on their great job and that they were the only UPS store with a high rating in the area. Will definitely go there for all my shipping needs.

9/23/26 I was a frequent customer at this location up until today. No more! Where has the customer…read moreservice gone? The young gentlemen who were working at this location before the remodel were not working up front that I could see...bummer. They were super helpful courteous and kind. The young lady who was a newer employee seemed bothered, rushed and didn't want to take the time with me or my Amazon return and told me to step aside when I got to the front of the line/cash register, since I had to take 45 seconds to do the return on the app. Seriously?! If you're going to have this service and have me wait in line with my packages and then expect me to be able to go on the app when my hands are full, the nice thing to do would be to be pleasant and kind and maybe have a conversation and be courteous??? Just an idea! People do not mind waiting, they too are most likely going to have to do the same. It's not about rushing people out and through the transaction in addition to not having any patience and kindness with your patrons. Or, maybe it is? Customers are your business...without them, you don't exist. May I suggest some additional customer service training for your newer employees. Most importantly this young lady!

Love the Shipping with a Purpose guys! Always so friendly and fun to chat with. They have an…read moreefficient operation going on, and we appreciate them!

The staff is friendly and helpful. We've been customers for over 20 years. The owners have…read morechanged and each had made improvements to service. Originally, we wanted a stable post office box and it was a perfect way to have that service. It was a great service option for the value. They work hard to help each customer.

Daniel was great! Very flexible, and could come at the exact time we needed him. Kind,…read moreprofessional, and extremely inexpensive! Thank you, Daniel, for great service!!

Had a great experience with Silver Pilot Notary. Daniel was super responsive and came to me for…read moremobile notary services. Quick, professional and reasonably priced. Would 10/10 recommend to anyone in Phx