This a friendly, helpful UPS store!! They are polite and efficient. Best UPS store in the area! read more

Great color copy service for special events. Always courteous, efficient and helpful.

This location continues to remind me that they are the best and ONLY store I should go to. There are 4 near me in Scottsdale and Arcadia area and I have had some form of issue or trouble at all but this one! I low key wish they had not remodeled because it had that old money Biltmore/Arcadia feel before. Located right by and in the same parking lot as the OG Tarbell's (IYKYK!) The service regardless of the employee is fantastic and they are always helpful. Parking and getting in and out is a little frustrating sometimes but just word of caution-not their fault! They just gave me a courtesy service for an inconvenience-again; not their fault. Kind of wish I knew who the owner is because he should know how great they are doing! read more

This people in this store are wonderful!! Robert has been especially helpful every time I come in, which is several times a week. They take their time trouble shooting issues and even know me by name!! I am amazed at how rude people are to the employees. I have witnessed them being cussed out for doing their job and handling it professionally. No one deserves to be treated like this! I really count on them for many projects related to my job in education. Thank you to Robert, John and all the good people there. Virginia read more

I think they took all of the nicest people in the world and gave them jobs at this UPS store. Typically making returns & shipping off mail isn't the most exciting task on my to do list but the employees at this store are just truly delightful people. Every single time I come here I am just warmed by the way they interact with every customer that comes through the door. Keep up the great work, you are all such kind people. read more

I LOVE this UPS store!!! Minus the parking lot being a little weird (not their fault), it is so close to my home, there's rarely a wait and if there is, they're working hard to get everyone in and out. I also absolutely love that they're open until 6 PM! It gives you an extra hour after work to get there which is so helpful. Every interaction that I've had with them has been smooth and easy, which is not normal to come by when mailing things! Thank you for always making my experience a breeze! read more

I stood in line at the US Post Office for about 15 minutes, only to find out that my stuff (packed in my own box) didn't qualify for any of their Priority Mail flat rates...it would ONLY if I crammed it into their own awkwardly-sized, long, flat box. I would've had to tear open my own taped-up box (with what??), unpack everything in it (in front of all these people waiting in line??), re-pack it in their long, very flat box (what if some of my items weren't that flat??) and then could save $4. Exasperated, I gave them their "Priority Mail" tape back, hopped in the car, and Yelped for the nearest UPS store. Found it at Camelback & 32nd. Two employees were on hand, one busy with another customer so the other stepped right up to help me. The UPS employee gave me several shipping options, and I chose the one which got my box off to its destination for $2 cheaper than the USPS, and also INCLUDED a tracking number. In and out in less than five minutes. read more

The UPS Store - Shipping Centers Near Me - Phoenix, Arizona

I am on a first name basis with the employees. I have a mailbox there and drop by everyday. Couldn't be happier with this UPS. read more

Alyse (I hope I spelt this right) deserves a raise. Came around the corner from doing something just to help out, got me in and out with all questions answered. If I coulda tipped her I would've. read more

Great store Friendly staff. I have been going there for six months and have been very pleased with the service. read more

I just spoke to Amazon after still seeing the tracking as being ready for UPS but not having left the store. Amazon let me know that they received the package under a completely different tracking number, NOT the one that was on the receipt label given to me at UPS. read more

Modified CoVid Hours 9-5 pm (not 0730 open), FYI. They're always nice, sweet & easy at his location.

I always have had quality service at this location. I have used them for shipping, faxing and for notarizing documents. Everyone that I have dealt with has been nice and efficient...no complaints! read more

I have shipped from this location several times, and they are usually expedient and helpful. However, I recently received a little different experience than I have in the past. I wanted to purchase a couple boxes but was unsure of the sizes, so I was quoted prices which was very helpful. But then I was asked what was I shipping, and I said hand me down clothes for a less fortunate family with small children out-of-state. I was then asked why I just don't send the cash instead of paying for shipping? Duh? Isn't this a shipping place? I was then told, "I've seen a lot of people make a lot of stupid mistakes!" Another DUH!!! Implying I'm stupid? Hmm... Maybe I'll try a different location instead. Customer Service class should be mandatory! read more

So, a guy walks into a UPS Store with a Scuba Suit... Yes, this actually happened last week while I'm filling in the forms that I had emailed ( my printer died last week) over to The UPS Store near Tarbell's and Sportsman's on 32nd & Camelback. The guy was shipping the suit and was very concerned about insuring it. "No problem" says 1 0f the 2 men college age guys working there. In the meantime, I also had to copy my AZ Drivers License and a Thai Massage Certificate (proof of 25 hours of CEU's) for my AZ Massage License. And here is the cool part and why they receive a fiver in this review, No Charge For The Printing! It is less than a buck, I get that, but it is also a simple gesture of great service. So... does anyone know of a great, inexpensive tech that can fix my dead HP printer? read more

The owner of this store, Mark is the rudest person I have ever dealt with. He needs to go back to learn customer service techniques. How UPS keeps him as the "Face" of UPS is beyond me. When I said I'd be filing a complaint with UPS he said go ahead. My customer was there to retrieve a package and Mark told her to get away from his counter while she was standing there doing absolutely nothing. She felt threatened by him and he did all this in front of other customers. This man is a disgrace. And his yelp rating of 3 stars speaks for itself. I have reported him to Corporate UPS and if you've had a bad experience with this owner of the UPS at 3219 E Camel Back Road, Phoenix AZ 85018 UNITED STATES I recommend you call UPS corporate at 1800-789-4623. Take the time to travel a little further to another UPS store. read more

Horrible customer service. The girl with dark brown long hair and bags under her eyes was horrible to me and VERY RUDE when I brought by mistake a postal service return label. Truly astonishing. read more

When I went in, I asked the cashier if the transaction was completed and they made it seem as if everything was ready to go. When I asked for them to print out my shipping label, the cashier ALONG with the manager started to yell at me accusing me of not paying yet. Confused, I reiterated what the cashier had told me and they continued to yell, telling me I was wrong. Some of the rudest employees I have ever met. If I could give this place negative stars, I would. I will never be going back to that location and I recommend no one else does. Shame on them. read more

No sanitizer for customer use. You must open door to enter/exit and touch keypad for credit purchase/ yet did not see anybody clean before/after use. Most are wearing masks. But there was one employee sorting mail behind counter, within a few feet of customers with mask hanging around neck talking and talking. That does no good. Ridiculous. read more

After a horrific experience at the store off 20th and Camelback, I came back to this one to have my quote honored and product shipped. Told them about the situation at the other store, not only did they give me a 10% discount and stick to the original quote, but they had me in and out with a receipt in 5 minutes. Absolutely the most pleasant UPS store experience I have experienced. read more

I was in a rush to mail off several envelopes. I paid but came back because I did not realize I had a lot of stamps. Elyse was very helpful and friendly. She made the entire process seem very tranquil. Her skills in customer service made my experience excellent. I would definitely come back here. read more

Friendly customer service! They will compare rates on the different shipping providers, help pack things into extra boxes they have and tape things up for no additional charge! Can't ask for more. read more

The most organized and clean UPS store I've ever been to. The gentleman working this morning was very professional and helpful. This will be my go-to store if I have more items to ship! read more

Customer service doesn't exist at this location- this is the last time I will go to this specific location. Asked Mark for a small slip the ones they always have and he role me to go grab one (to pay for it). I've shipped a lot from multiple locations and no one has ever treated me like this. read more

Fast, friendly. Great service. Plenty of parking/ they have a parking lot. I was in and out in a few minutes with my package on its way.

I LOVE this UPS store! After a few bad moments of self-wrapping items to ship, I was in need of a retailer who could carefully pack items for me to ship to our restaurants located out of state. I came across the UPS store based on proximity to my office, and could not be happier that I did! The staff is incredibly warm and friendly, and they do a superb job of packing my items for me! They have a quick turn-around time, and are really helpful. I would highly recommend using them for any packing and shipping. read more

I always try to give this UPS store my business for its close to home but every time I've been in the employees always have a chip on their shoulder - dude I'm just trying to mail something and its your job to help me get that done! Terrible customer service. They could be a lot nicer. I prefer to use FedEX but sometimes I need to use UPS so I will go to the other UPS store on Indian School from now on - they are super nice - shouldn't every store be like that! read more

Always a helpful and good service experience for me. It's my go-to UPS store. Parking is limited during peak dining hours in the neighborhood center, but there are a few UPS only spaces. read more

Mark- the bald guy is who works here (claims he is the owner) is quite possibly the most bitter old man I have ever encountered. UPS shouldn't enable such an unpleasant man to work for the company and treat customers so poorly. I went in to return a package and was treated with such disrespect and personally insulted. "How old are you? If I ever had a daughter your age with this attitude I would be ashamed. You probably are a huge disappointment to your parents." All because I asked why I needed to buy a box if I selected the "no packaging no label needed" option when starting the amazon return. Not to mention I am a 21 year old woman who deserves to be respected as a customer! I will never be returning to this location or contributing to their business again. Everyone should go to the 44th street location or even on Scottsdale road just to avoid having to interact with the bitter old man MARK. read more

Dropped a package off yesterday at 5:00 for a 5:15 pickup . . and the manager by the name of Jacob who has been there for over 10 years...could not have been nicer ...he had several items to pack but made me feel as though he had all the Time in the world to send my very heavy medical piece of equipment to Missouri ....he was professional ...he did not complain ..he just got it done... this place does a great job.....I will be returning.....K read more

This is my first Yelp review but I feel like as a good person I should stick up for this store and the clerk that took all this negative abuse. I came into this location on Thursday afternoon around 2ish to return a package and while I was in the store this customer was screaming at the male clerk behind the counter. While I was there this customer was completely rude and belittling to the clerk. The customer told the clerk several times how he didn't like him and he hated him. He also said something like his wife is someone's granddaughter implying like they should get special treatment cause of that. The clerk sat calmly behind the counter for several mins and let this guy mistreat him and belittle him. When he got a chance he tried to calm the customer down and address his concerns. Which sounded like to me had nothing to do with this store. This customer would not even acknowledge the fact the clerk was trying to assist him. He kept rudely Interrupting the clerk again telling him that he doesn't like him and his wife doesn't like him. I commend the clerk for his calm response and his willingness to try and help even after this guy was so disrespectful. This is why I feel it is necessary to leave a great review for this gentleman, he was very professional. No one needs to take that kinda abuse from anyone. read more

Terrible customer service. Refused to accept a package that was "too large" when the same size package had been accepted the day before. There are lots of places to ship a package, no need to go to this one. read more

I am really confused by the behavior of the employees at this store, specifically a woman named Elyse. Every single experience I have ever had with her is terrible. If you hate your job as much as it seems you do- find a new one. You have a very stress free job- collect shipments, run a cash register, hand off packages to the real hard working UPS employees (the drivers) and collect a paycheck. With her unprofessional, rude and condescending attitude I will be happy to make my business to the new FedEx just down the road. read more

I have used this store on a number of occasions in the past 6 months. I have had shipping orders as well as printing orders and they have exceeded my expectations every time. The items that I have shipped from this location, arrived on time and in perfect condition. In a couple cases, I had to have things shipped to myself to meet me in another city. Upon opening my own packages, I was able to see their packaging quality; 5 stars every time and nothing was ever damaged. I've needed printed items that will be seen by a national audience and the products received were high quality and at reasonable pricing. They communicated promptly and thoroughly with me to ensure my specifications were understood before the final product was produced. I have great confidence in this store and their service is friendly and professional. I won't hesitate to do business with them again! read more

I missed the ups driver at my condo complex, tried to calling ups directly and was told my package was going back to there hub, and would not be able to get my package until the driver dropped it off again tomorrow, I've been waiting 4days for this package, I'm not a very happy customer read more