The people that "helped" me was an older white man and an older white woman…read more They were rude, unwelcoming, and quite frankly racist didn't seem to wanna help me at all I walked in there to turn in my iPhone as Apple had instructed me to do so. They looked at me like they had no idea what I was talking about. Completely clueless both of them. Update a couple weeks later they ended up sending the phone to the wrong address. So they couldn't even do their jobs properly zero out of zero service I will never come back here nor will I recommend this place to anyone you're better off going to McDowell.

My favorite painting was on the wall at my ex's house in Petaluma, and I needed to get it to my…read morehome in Europe. I found Greg, who manages a few UPS stores, and he agreed to help, even volunteering to coordinate with the ex to pick the large painting up. Greg and his team removed the painting from its frame and, with great care, packed it into a special tube for shipping. It was in great shape when I received it. Kudos to Greg and his crew for a fantastic job!

Great service, helpful with my returns to an on line retailer. Fair pricing. Local access enables…read moreme to get in and out quickly with parking lot access.

I paid $25 for a passport photo which is already insane, and it was so bad I ended up taking the…read morephoto myself at home and printing it. The lighting is directly overhead (it's supposed to be from the front according to the passport site, and I was practically unrecognizable. Don't waste your money here and definitely go somewhere else or look up how to do it yourself like I did. You would think for $25 they might actually let you see the photo and if it was any good, but no. It's basically the DMV with even worse lighting.

The owner and Muhammad - you're always a so nice and helpful. Thanks for being kind when I don't…read moreknow how to mail something.

Postal Plus at Larkfield is my go-to for all of my shipping needs. They're great at helping find…read morethe best way to ship a package - what's most cost effective, what the timelines look like, and what packaging works best. The woman that's often there is awesome at fitting things into boxes and she packages everything very well. I have used them multiple times to ship wine across the country and they do a great job - not all shipping places will ship wine. Because I go there regularly, they have my family's addresses saved in their system which makes it really easy. My packages get where they're going on time when I use Postal Plus. Highly recommend!

While waiting in line at the UPS Store, Sabrina addressed the crowd in a very professional manner…read moreand reassured us that they would get to each of us as soon as they possibly could. She empathized with us and reassured us that we were a priority and that they were doing the best that they could.

Gretchen and her crew have always been helpful and courteous to me. Each offers help and…read moreappropriate suggestions for my shipping and mailing needs. I like their service. Thank you.

Came here for a letter notarization and the ladies working were so warm and friendly. I will be…read morecoming here for all my UPS/FedEx shipping from now on. Really great little business.

I so appreciate the kindness and helpfulness this business shows its customers. The only place I…read morewill do business. The absolute best customer service!!

I had the pleasure of visiting this business today. I received a warm and friendly greeting upon…read moreentry and my time there was very quick, professional and very pleasant. I love to support small local businesses and look forward to working with them in the future. Lovely experience!

Super friendly, and most of all convenient!!!! I stopped in here and I realized it really is a one…read morestop shop. I was dreading possibly having to go to the post office, but luckily Will, and his business do almost everything! Ill be going here from now on. It feels easy and like family.

Watch out. The customer service is terrible. Yesterday I had to return a package. The clerk…read moreacted as if I was bothering her, and handed me a slip and said in the rudest voice "Here is your tracking number DON'T LOSE IT". I have never been treated like that before. I almost ran out of there. Do yourself a favor and go downtown to the UPS store or the post office. Stay away from there.

The ladies at A&M saved my Christmas today! I ran out of time to ship my gifts before leaving for…read morethe airport today, so I called A&M with a desperate plea. The owner not only said come on over, she also got my info while I was driving so she'd be ready for me. When I got there they worked fast to pack and ship TWELVE boxes all over the country for the best rates possible, and I was out of there in minutes. Thank you so much ladies!

Great services, even when there's a line. Staff are very courteous and friendly. They always ask if…read moreI need anything else when I have completed my business.

"Sam" at the Sonoma UPS Store is a Wonderful notary and sales agent! She was efficient,…read moreknowledgeable, and very customer focused ! I would do all my business at this location due to her exemplary service! Dr. E. A. Kyser

These folks are great. Extremely helpful. Had the privilege of working with a young man named…read moreCarter. I highly recommend this location. Nice folks. Great service.

I don't mind paying for things that are appropriately priced...but $2 for each shipping label, and…read more$2 to tape up my box without asking was too much! I had tape in the car I could have done it for free no communication $9 but the shipping was paid for by the seller. I asked how much it would be and one person told me six but when the older lady rang me up it was $9 I think she gouged me. I've never been charged $2 for each shipping label ever! Guess I'll go to the 4th Street downtown next time $9!! I thought six was kind of high.

I came here for some scanning and copies. They have self service machines that had some problems…read more If everything worked, I would have been done in 20 minutes but it took an hour to get everything done. The guy at the service was excellent in helping get some large files scanned and some copies. The machines need some repair. It's quite expensive to scan at .55 a page. It worked out for getting a project done but it was tedious and pricey.

Great service courteous help Clean & well stocked…read more Convenient location. Would use again