Very friendly service. It's a one person show, so you may have to wait but there are rocking chairs to relax in. I went to get copies, printing and notary service. One stop shopping with very personable service. I've been here a few times for notary service and will return. read more

Great local mail depot that I have used several times for notary services over the years. While there is a bit to shop around for, you usually come to drop off your mail and or packages for most. The added touch of a notary makes it an easy one stop shop vs dealing with other large competitors where it becomes somewhat of a chore to deal with. Customer service has always been great, so all and all a wonderful stop. read more

For my first visit to Mail Depot, I came for one color photocopy for our granddaughter. The staff person was incredibly helpful - and this was a $1 job for them! We'll certainly return to them for such services. read more

If you ever need to mail anything via UPS please go to the Mail Depot. Maureen is a lovely lady and is always so friendly!!

Mo is always attentive to customer's needs and makes recommendations where she can save a client some money. She also supports local artists and causes and is an integral and active participant of the Petaluma community. read more

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Great local mail depot with notary public available & first rate attention with a personal touch from the owner & staff. Also has excellent coffee business on the premises Divine Mother Tea & coffee read more

Every time I go in I get stellar customer service and solutions to my often difficult shipping needs.

Maureen runs a tidy depot with occasional exceptional music abs dancing! people come to mail stuff abb and check in! a community hub.

Thanks for your help on getting my power of attorney docs notarized! Great place in the neighborhood w/helpful workers & good people who will serve as witnesses too. Greatly appreciated their help on a saturday! read more

No one is better at doing business than Maureen. I have used the Mail Depot for all my mailings and never had a problem until my recent slip up. When i arrived today to find out what happened, there was my misaddressed package waiting for me and we sent it off quickly to the correct address. Had this been USPS, my precious box would be sitting on some stoop in the East. On top of being a great business woman, she creates a community around her making is very pleasant to frequent the Mail Depot. read more

Horrific customer service here. I recommend going to the actual post office which really says something about the level of customer service at the Petaluma Mail Depot. read more

Maureen at Mail Depot is the best. I have sent packages to my son in Syracuse over the years and she always remembers him. This was dear to me when he lived so far away. She helped me send packages to my ailing parents during the Pandemic and to my husband's family in Jamaica. She is kind and honest and helped me save $$$ which I greatly appreciated! read more

I was researching options for business mail forwarding after my favorite office sharing/mailbox service had to close because of Covid. Petaluma Mail Depot doesn't have a website, so you have to call to get information on their services. I called in and had 3 simple questions - how much it would cost, would I have 24x7 mailbox access, and would I be notified when new mail came in. I can only presume it was the owner who answered, after reading many of the Yelp reviews that similarly describe her rudeness. I asked her the price which she told me, then after I asked how access to the mailboxes worked she goes "Only some people get exterior access. Is that all? (no pause to wait for my reply) Thanks for calling" and was about to hang up. I was like "uh, wait what? I had one or two more quick questions" and she goes "well I have a customer standing here, I'm done answering your questions", and hung up. The whole conversation was less than 30 seconds (it wasn't like I was asking a million questions or monopolizing her time). She could have easily asked to put me on hold while she worked with the person at her counter, which I would have been totally fine with. But no, she rudely dismissed me and hung up. I have never had such an unprofessional encounter with a local business in my life. read more

Funky but just right. They offer those little services you need every now and then - fax, notary, etc. funny greeting cards. Friendliness. Definitely don't hide their political leanings, but they don't push it on you or ask you yours. Just a little gem downtown. read more

We have been going here for years, to send care packages to college dorms, to ship odds and ends to our out-of-state family members, and to mail last minute gifts across the county. There's that great feeling of a small local business where you know you'll be taken care of. I forgot to jot down an address on a package once, but the owner looked the recipient up in her system from my previous mailing and knew exactly where the package should go. Very helpful. Very personable. Will continue supporting this business as we have for over a decade. read more

Efficient staff and convenient location for all shipping, receiving and notary needs. A huge supporter of Petaluma and always friendly people congregating around the coffee cart. Willing to go the extra mile to meet your needs. read more

Wonderful place! Made shipping my package extremely easy! I was also in and out pretty quickly :) definitely will use them again for future shipping needs read more

Terrific Place! friendly and very helpful! got a great cup of coffee too, right outside at Milts def worth the visit!!! read more

Aside from The Petaluma Mail Depot's dependable, full service mailing business, Petaluma loves Maureen, owner of the Mail Depot, and Maureen loves Petaluma. There's always something special to look forward to, at The Mail Depot, bringing us together with an assortment of innovative family friendly gatherings that include ongoing local artists exhibits and receptions, "Burning Woman" with fire dancers, local musicians holiday sing-a-longs... read more

This lady is so rude!! At first I thought her coldness was was just her personality, but she is just plain rude. Yesterday I came in to buy an envolope along with shipping my package, and she blatantly ignored me while chatting up with a friend nor did she scan my shipment. When asking her about it today she pretended to not remember me. RUDE RUDE RUDE. never going back, get it together read more

This is the place to go for all your mailing needs! Makes holiday shipping a breeze, Maureen and her friendly staff will box everything up nice and secure. She even keeps a database of all your past shipping destinations so you don't have to fill out the addresses every time! Good old fashioned customer service! She also does notary, faxes and copies. Enjoy the ever changing art installations while you wait. LOVE this place! It's a PEtaluma gem. read more

Everything you need in a mail depot along with friendly, efficient and professional service. I use them often and always without a hitch.

I heard that notaries help clients sign besides just stamping the documents. The woman who seemed to be the owner or in charge was the rudest person I have met in Petaluma since I moved here three months ago. I had my one year old son with me since my husband is out to sea on duty and she did nothing but give me dirty looks the whole time I was in there. I WILL NEVER return to this place even though it seemed convenient. I am pregnant and also desperately needed to get the papers signed to sell a house on the east coast. I was surprised how rude she was to me for no apparent reason. My son was behanving perfectly as I was in tears with my real estate agent in frustration because no one would help me figure out how to sign. It was also $10 dollars a page to notarize which is an outrageous price now that I know banks and realty companies do it for free. read more

I have had things notarized here and have used them to send packages or send faxes for me. They are very convenient, have plenty of parking and there is a great coffee stand right outside their door. read more

Whenever I need to ship a package, I get it ready and take it to Maureen at the Petaluma Mail Depot. Maureen weighs it, measures it and gives me my shipping options. This is such a nice convenience and means I don't have to stand in line at UPS or Federal Express or even the Post Office. Maureen is friendly, fun and very efficient. And, I know that if I need to make any photocopies or send out a facsimile, I can do this at the Petaluma Mail Depot as well. The Petaluma Mail Depot is one of the "best little places" in Petaluma. Keep up the good work, Maureen. I will see you again really soon. read more

Having recently moved from Seattle to Petaluma, I've had to do a lot of annoying moving-related paperwork, faxing, mailing, etc. This was not made any easier by the fact that I was unfamiliar with the area and had left my old printer behind. Luckily, I found the Mail Depot - it's been a lifesaver! I've used it to print documents from a flash drive, make copies, buy stamps and envelopes, mail stuff, send and receive faxes...it seems like every time I've needed something, the Mail Depot has come through. The prices seem reasonable and they're faster, easier, friendlier than the post office. Plus, it's nice to support a local business. read more

I find the owner to be helpful .I went in with my 89 year old father to get papers notarized and she made the process as easy as she could for him. It is so convenient to ship things and not wait at the post office line forever, Plus she is a great supporter of the arts in the community which is beautifully dis played on her walls. I always use the mail depot for all my shipping needs!! read more

Quick, pro and worth the price. They also have PO boxes and you might be able to buy a scooter during the Christmas season. If you have an extra minute check out the extensive Mr. Potato head collection that children adore! Don't waste time at the post office because the mail depot respects and appreciates your business. read more

I love the Petaluma Mail Depot. Not only can you mail everything from letters to packages, Maureen supports the community of Petaluma in many other ways. She supports up and coming artists with art openings. She a big supporter of Dias de los Muertos by hosting the end of the big parade. She provides a space for community groups to hold classes and meetings. It goes on and on. It's a warm and wonderful place to go to be a part of the community. Thank you Maureen. read more

Mail Depot is my favorite place to go in Petaluma for any kind of shipping, notary services and copying/faxing. Maureen and her crew are so friendly and efficient, it just doesn't get any better. Mail Depot is a boon to the entire community. read more

Mail Depot Rocks. Where else can you go for great service (shipping, fax, copies, etc) and enjoy a shot of culture at the same time (amazing local art and music)! Forget Kinko's......head to the Petaluma Mail Depot They do awesome Holiday gift wrapping at very reasonable prices too! read more

The Mail depot is a slice of idyllic small-town life. Right in the middle of the urban sprawl, Maureen has built, from the ground up, a thriving business that truly delivers (no pun intended) customer service. Doubling as the epi-center for Petaluma art and music, The Mail Depot is an oasis in a desert of pre-programmed business concepts. There is always a spirit that goes beyond profit within the art-filled walls. Go. read more

These guys charge a hefty markup for UPS shipping and if you call them out on it, they threaten to increase the price for packaging? Thanks, I'm taking my business elsewhere! read more

Can't say enough about the excellent service provided by Maureen and her staff. Besides the convenience and efficiency Maureen is just plain nice to deal with! We are lucky to have her in Petaluma - she is a local treasure. read more

THE place to go in Petaluma for shipping. Much faster than the post office, more shipping options than the post office, FedEx, or UPS alone, and Maureen is terrific. Check it out! read more

The owner, Maureen, is the most personable Petaluman in our town. She offers many services, has a copier, is a notary, and does shipping, with many smiles. There is no better place to go. I have gone here for over ten years. Maureen knows most of the town, and she has great advise about many things Petaluma. Going there is a fun & pleasing experience; can you say that about any other shipping places? read more