A&amp;M Center

(55 reviews)

While waiting in line at the UPS Store, Sabrina addressed the crowd in a very professional manner…read moreand reassured us that they would get to each of us as soon as they possibly could. She empathized with us and reassured us that we were a priority and that they were doing the best that they could.

Gretchen and her crew have always been helpful and courteous to me. Each offers help and…read moreappropriate suggestions for my shipping and mailing needs. I like their service. Thank you.

Postal Plus

(30 reviews)

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

The UPS Store

4.6

(115 reviews)

This a well run, efficient business. We live near by, and use them over waiting in long lines at…read morethe local USPS. The staff are friendly, and able to help with almost any need that customers may have. My wife and I needed new photos in order to renew our passports. The owner helped us, and she was thoroughly enjoyable. She knew her stuff, helped us out and made small talk about traveling. We appreciated her attention to detail, and her friendly manner. If you need to mail.ship an item, I would recommend the UPS Store on College Avenue. You may pay a little more than the USPS, but the friendly customer service are worth a few extra duckets.

Parking was easy, excellent customer service. Zero complaints. Worth driving an extra few miles to…read morego to this UPS store.

The UPS Store

(11 reviews)

Absolutely love this location for returns. Yogita is incredibly patient and has a good source of…read moreknowledge regarding any questions you might have related to shipping etc. She is always really friendly as well. Like most shipping places, it can get expensive to ship things but it is pretty comparable to most companies. My go-to spot for returns.

Thanks for your response but I contacted you two separate times about the transaction, asked you if…read moreyou would be open to making it right, informed you that I would write a Yelp review and all you did was blame it on your corporate policies. But you personally and clearly made a conscious decision to charge me the highest possible amount of almost $200 to send something overnight to San Francisco. When I questioned the price in the store you then dropped it to close to $100 and when I called around to other UPS stores later I found out that it should have been more like $20. I don't think your corporate policy is to fail to inform customers of their options and to ring up almost $200 for what should be a $20 trip to San Francisco from Sonoma county.

The UPS Store

3.3

(67 reviews)

I came in right before closing by 15 minutes, I needed to copy and fax. By there being no one…read moreinside except for a delivery guy dropping off a package, I was the only one in line. Jacob is outstanding, polite and willing to go the extra mile for great customer service. He impressed me in our quaint moment. Jacob moves like a knowledgeable skillful veteran, aimed to please and satisfy. I left happy and accomplished. Thanks Jacob!!!!!

Due to proximity to our home, this is our preferred store location for sending packages and/or…read moremaking returns using UPS service. Our experience has been good always. Sending packages is quick and easy.

Pack Ship & More

4.0

(59 reviews)

The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.

Jackson Shipping Center

(1 review)

Needed to mail a prepaid UPS box. Called to make sure I could drop it off. The girl on the phone…read morewas super sweet and she made it very easy.

The UPS Store

3.3

(86 reviews)

Robbie was so helpful and welcoming. We just started a new business and have had only great…read moreinteractions so far at this location. We're so happy to have only positive visits and look forward to the many more in the future!

This UPS Store is a 3-minute drive from home, so for that reason it is my favorite UPS Store and I…read moream a frequent customer. I want to give the store 5 stars because their employees are kind and quick, however, customer service is severely lacking from the over 60 female employee (dark dyed hair, easily irritated, easily overwhelmed). When she is working the counter I feel unwelcome and a low-key sense of dread from past visits. The door to the store is a pull-open-only situation, and when juggling lots of packages, this door means several trips from where my packages are stacked outside the door, pulling open the door, stacking them inside the door, repeat. A swinging door would be very convenient for customers, but with the growing RV encampment just steps away on Appletree Dr., I imagine they can't be too careful.

The UPS Store

3.8

(29 reviews)

Longest line with the slowest workers I was here for over 40 minutes with a specialty kit blood…read moretest with pre printed label in shipping box and all- still had to wait almost an hour with disrespect from the employees and I was late to my class at 5:00pm. I don't appreciate the slow workers and incompetence with other people's valuable time and human specimens in hand being a medical professional, do better

At first I thought it's nice we have a local downtown UPS. But today has I forgotten the first time…read morei came, in addition to being in a part of Santa Rosa where you have to pay for parking ( you better or $30+ticket!), i was shocked to find out it cost money to print out a UPS generated return label! (?). I refused first time, so forgot about it. This second time, I paid the $2.00 +.22 tax (!) simply out of convenience. It will also make me remember, hard wire me, to go to another location that does not charge for UPS generated return label, like the one on college Avenue, definitely does not charge. I asked if this was policy at all ups, but the girl at 300 Bst location said she did not know. Well i went to found out, called around, it's Not. It's just their business decision to charge.

AIM Mail Center

3.8

(42 reviews)

AIM Sebastopol has always been there for whatever we needed. This time we needed a notary. Kiyara,…read morein particular, has been there for at least ten years -- always professional and competent. What a great local business to support!

I had to return a package via FedEx. She scanned it in, and said to me,…read more"Here is your tracking number, DON'T LOSE IT". i could not believe the way she talked to me. She quickly called over the next customer to get rid of me. This is not the first time I have experienced poor service in this store, they obviously don't care how they treat their customers. Do yourself a favor and don't go to AIM Mail Center. There are other mail centers downtown Sebastopol.

AIM Mail Center

3.8

(42 reviews)

AIM Sebastopol has always been there for whatever we needed. This time we needed a notary. Kiyara,…read morein particular, has been there for at least ten years -- always professional and competent. What a great local business to support!

I had to return a package via FedEx. She scanned it in, and said to me,…read more"Here is your tracking number, DON'T LOSE IT". i could not believe the way she talked to me. She quickly called over the next customer to get rid of me. This is not the first time I have experienced poor service in this store, they obviously don't care how they treat their customers. Do yourself a favor and don't go to AIM Mail Center. There are other mail centers downtown Sebastopol.

Angela Ovard Mobile Notary And Loan Signing

(14 reviews)

Called Angela Ovard in the morning and by 10:45AM we had the documents signed and notarized…read more Angela called us right back, did a fantastic job, everything was completed timely, very prompt and just overall did a great job. I would use Angela Ovard anytime I need a notary. I highly recommend Angela Ovard. Thank you Angela Jessica James

Angela responded quickly, met me same day, on time, was very professional and friendly, knocked it…read moreout and I was on my way quickly. I highly recommend Angela!

Skylark Images

(4 reviews)

Skylark makes fine art gyclée prints for me on their big printers. I give them a painting on paper…read morepaper and they make a run of say, 100 for me. They have also made small runs. The prints have to be really really good. Skylark does excellent work. I used to have to drive to Oakland to get my prints. Skylark have a quick turnaround and are not expensive. It's a great place

Darren is an absolute professional on every level. Over two…read moredecades, he has always delivered the highest quality of work.

Sebastopol Blue

(1 review)

Great service. Quick and friendly and most accommodating. I needed a landscape stencil to…read morecomplete a set of plans. They had one transferred from another store the same day (less than 4 hours). Thank you Jason and Daisy.

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Vanessa B.

0

1

0

13 days ago

Great experience!! Susan is super friendly, professional, and very helpful throughout the entire process. They answered all of my questions, made sure my package was properly prepared, and got me in and out quickly. The store was clean, organized, and provided excellent customer service. I highly recommend them to anyone looking for reliable shipping and mailing services! read more

Maria A.

13

9

47

10 years ago

Great service, the owner is very helpful and kind. They help you understand which is the best way to send your package faster and cheaper..... highly recommended... Also I saw they have cards and more..... read more

Carol S.

0

1

0

3 years ago

This small business is over 40 years in town, their service is incredible excellent!!, Absolutely phenomenal service and staff!! Everyone was incredibly kind and helpful. Highly recommended!! read more

Keirah B.

0

1

0

14 days ago

Susan is wonderful! I had a last minute shipment that needed to go out, she packaged it all up for me and got it the door painlessly! bonus points for having cool pens for me buy too! read more

Gabriela G.

19

3

0

3 years ago

The service I received at this place was excellent, and the owner was very nice and kind. I will definitely use your service again. Thank you very much read more

Ortiz L.

0

1

0

3 years ago

Great customer service., Easy to ship interna and domestic. The staff is incredibly welcoming and helpful.

Miriam G.

17

1

0

10 years ago

Excelente customer service, I recommend to any body who need this services I was very please and happy.

Minkoff C.

0

1

0

3 years ago

wrong phone number 707-823-100 is disconnected!

A&M Center - mailboxcenters - Updated August 2026

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4.0

(59 reviews)

The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.

Postal Plus

(30 reviews)

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

The Central Office

(14 reviews)

Very last minute I needed to complete Live Scan fingerprinting for school paperwork for a state…read moreexam and due to dry hands, the machine at my school could not capture my fingerprints. I called and explained my situation. They were so kind and compassionate and said I could come in to have them completed. I am so thankful that they were able to help me and that I was able to make it back to school, attend graduation, and submit my application for the state exams. Amazing customer service. I highly recommend them.

Family run business great company and work ethic . I go there to mail packages to my grandchildren…read moreand they always take the time to mark sure everything is packed well and the girls will get their gifts from nana.

The Central Office

(72 reviews)

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

US Post Office

(9 reviews)

Have always trusted the post office as long as I mail something there. Mail…read moreboxes located away from the PO are not always safe as far as I'm concerned. Employees are friendly and helpful. I value one of our oldest traditions.

Clean. Sufficient parking. Really helpful and friendly people. The day of my visit, there was very…read morelittle wait.

Pack Ship & More