The service is always exceptional here and everyone working here is knowledgeable and friendly. The service is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized. read more

The service here is always exceptional fast and convenient. No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me. read more

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I go to Pack Ship and More regularly and always have a great experience. They are very friendly, helpful, and knowledgeable. No job is too big or too small for them. I can always count on PSM because they are very reliable. A wonderful local business with the nicest employees. read more

Located here in Windsor! Friendly and quick service. Great cards and gifts as well! Happy they are here in town.

I went to this store for the first time on Monday. Will not be my last! Both young women working there when I was in were professional and helpful with a smile on their face the whole time. I needed documents and pictures that were on my phone to be printed. They made it easy, and the price was very reasonable. read more

I went in this morning as I needed help getting a picture to load for a trip coming up. The helpfulness and attitude was simply GREAT. So appreciate ALL they did to help me!! I did not get the owners name (male individual) - sorry I did not get it or else I would have included his name. read more

Again, just fantastic service! Susan went WAAAAY above and beyond to find my shipping label online. I was able to check this task off my list! THANK YOU SUSAN!!! read more

I had to return some crocs that didn't fit so of course I had to come here to return them and get them shipped back to the shop. Walking in, both employees that were working greeted me immediately and were all smiles. That's something I enjoy seeing. I absolutely despise when I walk into a shop and the employees don't acknowledge you or at least give you a little "welcome" nod. ...the lady at register was super friendly and got me all squared away in no time. She packaged up my shoes in a plastic bag which cost 1.99 and had me on my way in under five minutes. Thanks guys! I'll be coming here more often for my shopping needs! read more

On my way home, I passed by my mailbox and to my surprise were the documents I mailed out from Pack Ship & More. The lady who helped me sent my mail to my address and not to the address I provided her. It cost me $7 and a complete waste of my time and energy. Simple mistakes make such a huge impact on retaining customers and creating trust needed to gain customer loyalty. I will never come back here again. read more

We love them! They are always in a good mood and service is always quick and efficient. I get all my packages delivered there and send out mail. I'm so glad we have them in our neighborhood. read more

Great service. Needed notary but great to see all the shipping services available and all kinds of Windsor souvenirs!

Called the business and was quoted $92 over phone and when I went into the location, price was over $230. Drove 9 miles to a Fedex store and the price was $79.99. Called the owner to see if there was a miscommunication on services to account for this, the owner was uninterested in any business aspect of my call. BEWARE THE MARKUP. Yes, your employee made a harassing comment to me, own it owner. read more

A local business who cares about providing excellent customer service. Susan goes above and beyond and there are enough people during peak hrs to accommodate quickly. Proud to have this special, neighborhood business nearby. read more

Friendly and helpful service. Store offers many important services. Accessability is very convenient.

I can see clearly now, they are the Best! Fast, Friendly, Professional service! () read more

Pack Ship & More - Notaries Near Me - Windsor, California

I called this facility trying to get in contact with FedEx in Windsor, and even though I'm sure that the team are sick of calls like mine, the woman who answered the phone had the patience of a saint, and very politely explained the misunderstanding (they're a third party licensed FedEx shipping facility, not responsible for package deliveries to homes), and gave me all of the information that I needed to contact FedEx directly. It's rare to find such polite and helpful customer service these days! read more

I DREAD going to the Windsor Post Office because since Mark left, the staff is so mean there! (but that's another review). Was a little late in mailing a gift for Christmas but was pleased to find there was no line at Pack Ship & More and Liz was very helpful. I did pay a little more than I would have by going to the Post Office, but a premium for good customer service is worth it to me. read more

Shawn and his team runs a great operation at this place! All the staffs are friendly, professional and super efficient. They take the time to understand your needs and go the extra mile to help you. I highly recommend this business! read more

I urgently needed a pickup of some furniture due to a death in the family right before Christmas and PCM was so helpful. They were responsive and caring and so easy to work with. I feel so fortunate to have found them. read more

People working there are nice, but the shipping rate for a case of wine was ridiculously expensive (over $215) and they didn't even ask about or give an opportunity to include a replacement value. Of course, there's high value if I'm willing to spend that to ship it (though I only did that because I had no other choices and had no idea it would be that costly until they rang it up). read more

Brought a very large and bulky package I needed to ship. The manager/owner was extremely helpful and patient with me. She helped me find the most economical method to ship it and suggested ways to pack it so that the item would not be damaged during shipment. Once we agreed on the right box, it needed some cutting and taping and she said she would take care of that for me. All I did was buy the box and she offered to provide me this extra service at no extra charge. I was blown away by this and the excellent customer service she provided. However, I did learn recently that they did charge extra for the UPS shipping fees, which I was not aware of at the time, so I dropped one star off due to that, since this was not made clear during the time we were pricing the shipment. read more

Did a drop off of a package. They ignored me upon arrival and I stood directly in front of the cashier. 2 of them were just sitting around. I had to actually initiate a "hello, can I drop this off?" before getting acknowledged. Thank goodness I was only doing a drop off and not giving them any business, because they don't deserve any. read more

First time in the store and really did not experience anything that would boost a rating above a three star review. Yes, they offer unique services besides your typical pack and ship (Custom designs, license plate engraving, wine shipping, free shipping with pre paid labels, notary, etc), but they do have some flaws. I simply stopped by to drop off a prepaid package for FedEx and was greeted by a long line with an employee not acknowledging anyone who walked in. Come to find out, they had two representatives, but one was hanging out in the back doing who knows what, while the other was struggling on the computer assisting another customer. I have no judgments when it comes to struggles with technology, but I was there to simply drop off a package. With that said, I politely informed that employee that I had everything ready to go and just needed to drop off the package, which in return I received a slight scowl. So I ended up waiting well over 20 minutes just to drop off a package. Do I base this review on a bad customer experience, slightly yes, but not going to give it a one star due to the fact that some have bad days. Again, they do offer ample services, more than one would expect from your average shipping store. read more

I had a document which needed to be notarized before I sent it. I had gone to another place before I went here. That notary messed up the document even though he thought he had done it right! So, then I had to print out another document and I brought it to Pack Ship & More. Sean was more than professional and he even stayed open after hours to finish our notarizing. I would like to take this opportunity to say thank you and that my experience with Pack Ship & More was excellent! Sean was amazing, his customer service is second to none! read more

Had a very positive experience here. Liz helped me sort out an Amazon return all the while fielding questions from customers and maintaining the distance protocols. She printed my return label and I was on my way. Thank you Liz! read more

Just dropped off a package yesterday, and though I frequent this place often for all my shipping needs, this exchange was a little different. Pack Ship and More is the real Santa's Workshop! They are on it, and so polite and fast! I just love the new ownership and appreciate all of your hard work! Also can't get enough of the shop dog! Thanks again and keep up the hard work. read more

Great service, very responsive! I needed help getting specially sized boxes for a project, and these guys went above and beyond and continue to do so. Love doing business with them! read more

everything you're looking for to get the job done. notary on duty all the time and excellent customer service! do not use the income tax notary around the corner! read more

When visiting luddite family in Windsor (they have no printer & weak wifi) I often find myself in need of a business center for a variety of office tasks. Today, I had copies to make and collate, accompanied by quality, color images, all of which needed to be Fed Ex'd, and tracked. These guys were great! Everyone on the floor was kind, courteous, welcoming and helpful. They had all the folders, pens etc I needed, as well as an impressive selection of Sonoma County goods: gifts, organic coffee, honey, soaps, etc. It appears they also have PO Boxes and obviously (per name) full shipping service. A local business like this is a treasure and shouldn't be taken for granted. They deserve your business. read more

No need to ever have to go to the post office. This package store has it all. Wonderful greeting cards, personality, friendliness, and everything you need to send and return a package. I give this Establishment the highest Rating I can. read more

I rented a U-Haul truck from them recently, and they went above and beyond. They didn't open until 10am on Saturday, but I wanted to pick up the truck at 9am, and they said no problem! The reservation process was smooth, they were friendly, and very helpful. Highly recommend! read more

I have been with them for years. They are really Good people providing a great product. Get a mailbox and have your packages safely delivered to or through them. While you are there you can pickup many local products. I like the caramel popcorn :-) read more

I had a package that was supposed to be delivered by FedEx but received a text that my order delivery was rescheduled (for the 4th time now). It was supposed to be delivered today (received a text message at 5:00am) then another saying that it was rescheduled till Monday I have been home all day and no delivery was even attempted. I've tried to call FedEx customer service and many other FedEx numbers but no one knows where my package is or where it can be found... and will not change the delivery address. Apparently no one knows how to contact any of the drivers.. extremely poor service. read more

Hadn't been there for a while. I was delighted to see and meet the new, very enthusiastic owners! Just wanted to drop something off. I noticed a section promoting local goods and some unique gadgets placed on the counters. While in the store I listened to them help customers. They clearly went 'on and beyond' to professionally assist and express gratitude for these customers' business. They were so welcoming and pleasant. Was delighted to buy a couple of raffle tickets for a worthwhile cause. They clearly care about this lovely community. I wish them the best!!!!!!! read more

Very friendly new owners!!! I shipped a return to a company in central California and 6 months later realized I never received the refund. I was having trouble with the tracking number working because it was 6 months ago and the company I returned the product to claimed they never received it. Low and behold I called Pack ship and More just to see if they had any information and Susan went out of her way to help me! She emailed me a screen shot showing the package had been delivered and I was able to get a refund! Thank you Susan!!!!! I will doing all of my shipping here!! read more

Very helpful team there. They are nicer than the UPS store that is closer to me. Also cute local gifts there. Support local business!

I have been going here for years. The old owner Mr. Coffin was ALWAYS friendly and knew me by name. I enjoyed talking to him and always got great service. I was super sad to hear that he passed away only a year after he sold the business. I have met the new owners and think they are doing a great job. I will continue to go there. read more

This place is great! I use them for a personal mailbox and get all my amazon packages shipped to them. They never complain or scowl about the astonishing amount that I have sent to them, plus they help me print out return labels (for free!) since I don't have a printer at home. I love perusing their section of locally made products and they have a great selection of cards for any occasion. The new owners are super nice and helpful and I can't recommend them enough for UPS/Fedex drop off, PMB and really any shipping needs. They have made my amazon "whoopsi" purchases painless. Thanks guys! read more

Susan saved the day for me. Very good customer service. Cute one stop shop. I had a horrible experience at a Windsor notary, went to PS&M and was greeted by Susan who took care of my needs professionally and with kindness. I recommend this locally owned business. read more

I have been going to this store for 13 years. The owner helped me with notarizing documents after my Mother was killed in a car accident. He was so kind to me as I stood at the counter with tears rolling down my face trying to get paperwork in order. I go there for shipping needs and I also have my dance teams PO Box there. I have always been treated great as a customer and will continue to utilize them. read more