Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

I've been coming to A&M Center for a while now, and they are hands down the best shipping spot in…read morethe area. Dealing with the regular post office lines is always a headache, but here it's incredibly fast and smooth. They let you compare UPS, FedEx, and DHL all in one place so you always know you're getting the best option. The staff is always welcoming, helpful, and genuinely cares about getting your stuff safely where it needs to go. Highly recommend supporting this local business!

Gotta love a local owned small business! Susan knows the shipping world inside and out and I…read morealways feel confident she'll get my stuff there safe and on time. Whether it's last minute gifts or cases of local wines she's never let me down! Her staff is friendly and knowledgeable and feel like they really want to give the great service you hope to find at a local business. You won't regret going with A&M center!

Have always trusted the post office as long as I mail something there. Mail…read moreboxes located away from the PO are not always safe as far as I'm concerned. Employees are friendly and helpful. I value one of our oldest traditions.

Clean. Sufficient parking. Really helpful and friendly people. The day of my visit, there was very…read morelittle wait.

Needed background check for a job. The guy at desk was kind of rude. No good morning , how are you,…read morehow can I help you. Just a quick" I need an id". When I told him that the workplace only sent me a link for the paperwork needed to do livescan, he replied" we're not a printing service". Well, I know that! But could you do me a favor and print it out at the printer that's right next to you? He sighed loudly and said " this is the one time I do this"... I thanked him. I've been here before and honestly, the employees there are very rude overall. I guess a skill you need to get the job is to be a rude person at heart, but that's just a guess . The lady doing the fingerprints was actually pretty nice (she must've lied on her resume and put on there that's she is a rude person...). Anyway, fringed printing took less than a minute. Came around 1:30 and there was no waiting.

Came in for a live scan with no appointment. There were three people ahead of me but service was…read morequick and efficient. I had a few questions and she helped answer all of them patiently. I would recommend this business and be returning in the future.

Going to the post office is not always a preferred task, but Ellen and her team at this location…read moremake it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.

I went into the post office yesterday & the staff were super nice. It was around 4:57pm & they were…read moreclosing but they still provided me with the service I needed. The lady at the front desk was very friendly. Exceptional Service!!.

I was extremely happy with all the help and guidance I received the day after Thanksgiving at the…read moreKenwood post office. Fortunately, they weren't busy, but they went far beyond what they needed to do to make sure that I was able to get my passport renewal documents in order, take my passport photo, arrange for payment, mail to the U.S. Department of State, etc., My agent knew exactly what to do and did it all kindly and expeditiously. Wonderful service. Thank you!

In addition to all the postal services available, this is a one stop shop to apply for or renew…read moreyour US Passport. Even take your photo portrait right here. I had my entire passport renewal done here. Don't know of Kenwood post office submission was a factor but I got the new passport in 13 days! Amazing.

No FedEx office in town?! No problem! Bring any FedEx packages here and they'll ship them for you!…read moreThey can help with FedEx, UPS, and USPS. I've been in twice so far, and both have been positive experiences with short wait times and friendly staff. I went in once to ship a return via FedEx - they scanned it and gave me a receipt and I was on my way. But before I left I saw that they sell packing peanuts, among many other things (packing/shipping-related and not). So I returned to recycle some packing peanuts and they happily accepted them. This newer store is conveniently located in the Big Johns shopping center at the north end of Healdsburg. Park once to ship packages and buy groceries! They have another location in Windsor. Happy to have them in town and I'll definitely be back.

I dropped off an important document and paid for next day shipping. Unfortunately the document has…read morestill not even been retrieved from the UPS access point, the drop off time is listed as four days after the actual date I brought it in, and when contacted I was redirected to a different sister store they had sent it to who said they would not be able to help me find the package. Very disappointing experience.