I have used this UPS Store well over a dozen times, and I can honestly say it is the best customer…read moreservice I have ever experienced. The entire team here works together seamlessly, they're professional, kind, and efficient. You can tell the owner knows exactly what she's doing because the staff reflects that leadership. It's honestly astonishing to read some of the negative reviews!! they can't possibly be about THIS location. I've worked in customer service for over 20 years, and I know what excellent service looks like. This store has it. Every single time I've been here, they go above and beyond. As for the people complaining about costs: running a small business isn't free. Everything, from receipts to packaging materials has a cost. That's reality, and this store is fair and transparent about it. I cannot say enough about this location. It's exceptional, and I will continue to trust them with my business.

Hands down, the BEST UPS Store I've ever been to!…read more I don't normally go out of my way to write reviews, but this UPS Store deserves every bit of praise I can give. I live in a neighboring town, and I gladly make the drive here because the level of service and value is just THAT good. The management is phenomenal, friendly, professional, and genuinely invested in helping every single customer. You can tell right away that this store is owned and run by someone who truly cares, not only about their business but about the community they serve. It's rare to find that these days, and it makes all the difference. Whether I'm shipping a package, printing documents, or needing help with something random, they go above and beyond to make sure everything runs smoothly. They're fast, efficient, and always greet you with a smile. It never feels rushed or transactional. It feels like I'm supporting a local business that actually appreciates their customers. On top of all that, I've learned the owner is super active in the community through pleasant conversation we've had, which makes me feel even better about supporting this location. It's the kind of place where you leave feeling taken care of and a little bit happier than when you walked in. If you're looking for excellent service and a team that genuinely cares, this is the UPS Store you want. Worth every mile of the drive.

These folks are great. Extremely helpful. Had the privilege of working with a young man named…read moreCarter. I highly recommend this location. Nice folks. Great service.

This ups store was listed as the closest place I could return my order (on my email confirming my…read morereturn) but when I got to there I was told they don't do happy returns. They told me all ups stores get listed as a happy return option and there is no way they can stop that. Super weird and frustrating. Staff member was nice though which is why it's getting any stars from me.

I have been using this UPS location to handle my mail while traveling since 2019, and they have…read moreprovided exceptional service. Sierra and Garrett (apologies if my spelling is wrong) make every interaction smooth and pleasant, proactively alert me when my box is full, and always find the best shipping rates for my mail to the east coast. At a time when good customer service seems rare - with automated systems, offshore call centers, and AI replacing human interaction - this UPS location stands out. Sierra and Garrett's genuine warmth, efficiency, and commitment to helping their customers reminds me that excellent personal service still exists. Their work deserves recognition, and I'm grateful for their consistent care and attention.​​​​​​​​​​​​​​​​

I'll be honest-- I have never had a bad experience at this UPS Store! Everyone who works there is…read moreextremely efficient and knowledgeable. I do have to admit that Riley is my favorite. I often have to send packages overseas and he makes this experience so easy as he is an expert in all things global. I believe he is also a licensed notary! It is worth the drive if you live a little bit farther out. You will not regret it. Thank you so much to UPS and Riley, for all the years of excellent service!!

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

This UPS branch always helps get my needs done with shipping! Convenient location, clean space,…read moregreat customer service.

the people at this UPS location were very helpful with my Pirate ship label- you should ask them…read moreabout pirate ship , it is a great way yo save a huge amount on shipping and UPS would love to show you how to take advantage of it. Im sure they would never discourage their customers from saving money!

Great service…read more Efficient Came in for notary and it was quick. This is my go to for deliveries and returns

Came to pick up a package. Was informed UPS charged 20 dollars for that, even though there was no…read moremention on purchase of the item online. Would have cost $13.50 to drop it off at my house, so I only picked the option to save money. They're charging more for store pickup than home delivery and not informing people of it in advance. Manager told me I could pay the amount or leave. Was very rude about it. Will not do business with this store again.

The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.

This a well run, efficient business. We live near by, and use them over waiting in long lines at…read morethe local USPS. The staff are friendly, and able to help with almost any need that customers may have. My wife and I needed new photos in order to renew our passports. The owner helped us, and she was thoroughly enjoyable. She knew her stuff, helped us out and made small talk about traveling. We appreciated her attention to detail, and her friendly manner. If you need to mail.ship an item, I would recommend the UPS Store on College Avenue. You may pay a little more than the USPS, but the friendly customer service are worth a few extra duckets.

Dont shop here unless you have cash for small purchases. Horrible customer service made to feel bad…read morefor not having cash.

I love this ups store! They have always been kind and helpful to my daughter and I and they are…read moreopen Sunday!!

Amanda was the absolute most amazing person punctual communicative, hands-down the bestread more

Very personable and accommodating service, she was willing to come after hours at the hospital and…read moregreat communicator

Christina was very prompt and professional. And even offered to do more than was necessary.read more