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    The UPS Store

    4.1 (36 reviews)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Printing Services Photos

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    2 months ago

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    6 months ago

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    4 months ago

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    7 months ago

    Didn't know a new procedure. Only one person knew it. They asked me to wait. No thank you.

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    1 year ago

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    7 months ago

    Bob at the UPS store on 4th Street is amazing!!!! Thank you for your amazing customer service, and for being so kind and patient!

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    9 months ago

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    2 years ago

    Friendly and fast service and always with a smile . Customer service is always on point.

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    7 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    The best of the UPS stores in Santa Rosa. Is 4th Street UPS. Always helpful, always kind. A pleasure and any question asked is answered.

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    4 years ago

    Very slow employee, very short in conversation.. felt uncomfortable and out of place. Can't make this shit up. Over the disrespect

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    5 years ago

    This is not the place for printing documents. Small fees everywhere that FedEx did for free. Maybe good for shipping but not printing.

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    7 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    Great, fast, efficient. Atilla was lightening fast and made it effortless to get my package off.

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    What time is the Notary start and stay till?

    We typically have a notary during normal business hours.

    Do you have a notary on Saturday?

    Yes, we have a Notary on Saturday. No appointment required and please bring in all the documents and current identification. Driver license is best. Thanks… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    I was in and out in under 5 minutes for my Amazon return.

    Mentioned in 3 reviews

    Read more highlights

    The Central Office - Street view

    The Central Office

    (71 reviews)

    The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

    Very last minute I was advised to come to The Central Office for Live Scan fingerprinting necessary…read morefor graduation and scheduling of state exams because the machine at my school would not take them due to dry skin from extra hand sanitizing. The paper I was given said they were available Monday through Friday and to call for Saturday. I called late Friday as soon as I was given the paper and no one answered. I checked online hoping to find more information and their website did not work. I arrived Saturday morning when they opened so that I could make it back to school to complete the paperwork an hour later. When I arrived there were no other customers. I politely explained my situation. The clerk said that the program was not available on Saturdays and there was nothing they could do for me. I left feeling so sad that I had spent the last two months working hard in my class to not be able to take the state exams because my fingerprints were harder to take. I called another location and explained my situation and they said that they would make an exception for me and to come in. Thankfully the other location was kind and compassionate which allowed me to complete my paperwork for graduation and sign up for the state exams. I do not recommend this location. I do not think that they care to help others which is bad customer service.

    The UPS Store

    The UPS Store

    (84 reviews)

    I have used this UPS Store well over a dozen times, and I can honestly say it is the best customer…read moreservice I have ever experienced. The entire team here works together seamlessly, they're professional, kind, and efficient. You can tell the owner knows exactly what she's doing because the staff reflects that leadership. It's honestly astonishing to read some of the negative reviews!! they can't possibly be about THIS location. I've worked in customer service for over 20 years, and I know what excellent service looks like. This store has it. Every single time I've been here, they go above and beyond. As for the people complaining about costs: running a small business isn't free. Everything, from receipts to packaging materials has a cost. That's reality, and this store is fair and transparent about it. I cannot say enough about this location. It's exceptional, and I will continue to trust them with my business.

    Hands down, the BEST UPS Store I've ever been to!…read more I don't normally go out of my way to write reviews, but this UPS Store deserves every bit of praise I can give. I live in a neighboring town, and I gladly make the drive here because the level of service and value is just THAT good. The management is phenomenal, friendly, professional, and genuinely invested in helping every single customer. You can tell right away that this store is owned and run by someone who truly cares, not only about their business but about the community they serve. It's rare to find that these days, and it makes all the difference. Whether I'm shipping a package, printing documents, or needing help with something random, they go above and beyond to make sure everything runs smoothly. They're fast, efficient, and always greet you with a smile. It never feels rushed or transactional. It feels like I'm supporting a local business that actually appreciates their customers. On top of all that, I've learned the owner is super active in the community through pleasant conversation we've had, which makes me feel even better about supporting this location. It's the kind of place where you leave feeling taken care of and a little bit happier than when you walked in. If you're looking for excellent service and a team that genuinely cares, this is the UPS Store you want. Worth every mile of the drive.

    The UPS Store - copyshops - Updated May 2026

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