The service is always exceptional here and everyone working here is knowledgeable and friendly. The…read moreservice is fast so it's very convenient and always a great experience. I love that they are a veteran owned small business and it's such a great place for so many reasons. They have custom apparel and local products and gifts as well, which I love. I had to have something notarized and this was a seamless experience and the cost was very reasonable. Highly recommend them if you need anything notarized.

The service here is always exceptional fast and convenient…read more No hassle waiting in line. Great place to purchase cards, drop off UPS , and mail. No need to go to the post office for me.

I needed a last minute service and she was able to meet me quickly. Thank you, Jessica!read more

Amazing response time & service! Jessica was very nice, professional, reasonably priced & took less…read morethan 10 minutes! Came directly to our house. Would definitely recommend!

Very personable and accommodating service, she was willing to come after hours at the hospital and…read moregreat communicator

Christina was very prompt and professional. And even offered to do more than was necessary.read more

I use this store ALL THE TIME! They are great. Even when there's a line they are pleasant and…read moreefficient. They process a lot of Amazon returns for me, never making me feel bad when I haven't understood or followed the directions with the return policy. They know what needs to be done and they do it, with a smile. I always use them when shipping things to family and friends. I don't feel like I'm overcharged for the service.

I dropped my primary election ballot off here the morning of June 2nd, the day it was due. The…read moreballot was filled out properly, signed, sealed & legal. I asked if their regular outgoing mail had been picked up yet that day, and was told it had not. So it should have been picked up & postmarked on 6.2, making it valid for counting. However, I just received a notice from the California Secretary of State: "Your ballot for the June 2, 2026, Primary Election cannot be counted... because we did not receive your ballot on time." So my ballot was either accidentally (or purposefully?) mishandled by the folks at this UPS store location. Either way, this is beyond disappointing & totally unacceptable. I will not entrust them with anything else.

Always have a good experience. Mailing packages isn't always the most phone errand but they make it…read morelight years ahead of some of the other options. It's always quick and friendly.

Quick notarization! The notary wasn't on site but they were able to get one right away for me! That…read morespeaks volumes about their customer service!

We were in a pinch and needed Monica's services fast. She was able to arrange her schedule and…read moreremain flexible to accommodate our needs while keeping us up to date through convenient texts and emails. I've worked with multiple notaries from many areas of California and must say that Monica is the top of my list in her area (and beyond!!). Thanks so much for your attention to our unique situation and superior customer service. Already looking forward to the next time we need a notary in your area!

Excellent prompt service to patient bedside at Memorial Hospital. Very professional. Reasonable…read morerate.

Adore this local shop. They recycle, love dogs, and always have happy people working behind the…read morecounter. Thanks for being in Santa Rosa!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

I have only had wonderful experiences with Enrique. He is a very experienced CPA and has been very…read morehelpful in completing my taxes. It's hard to know who to trust when it comes to things like this, but I trust Enrique. I also appreciate how involved he is with the community in offering scholarships and supporting local organizations. Thank you, Enrique!

Repeat customer, over a decade, and I am completely satisfied with the service provided by Enrique…read more From taxes to notary services, Enrique has always taken care of my needs and I will continue to use his services. He is efficient and thorough. He's gone above and beyond for me and I will continue to return.

Quick, efficient and professional. Easy to get things done with David helping with notary services.read more

I needed a notary fast and found David by Googling. He was the first and only traveling notary I…read morecalled. No need to call anyone else after talking with him. First of all, he answered the phone (who answers the phone these days?! - so refreshing). Next, I was able to set him up to come to the apartment the very next morning. He arrived on time. He was professional, friendly, and kind. I wish I had notary needs more often because he would be my go-to guy. I highly recommend his services. Ann

I had the nicest experience with Lillyana and her associate! They were so patient when I had a ton…read moreof returns, and even stayed late helping me! This is my favorite UPS store and am so grateful to have them in my city!

I was disappointed with my experience at this UPS Store. A package of mine was mistakenly…read moredelivered there due to my own error, and when I went to retrieve it I was charged $20.00. I understand they are a business and that they have the legal right to charge a handling fee. My issue isn't that they charged a fee, it's just that $20.00 feels excessive for simply handing over a package that was already there. In a small community, moments like these are an opportunity to build good will and customer loyalty. A more reasonable fee or a small handling fee would have left a much better impression. Instead I walked away feeling like a small mistake became an unnecessary expense. I respect their right to run their business as they see fit, but this experience left me disappointed.